Mediaite’s Steve Krakauer follows up his scoop last week about and email exchange between MSNBC president Phil Griffin and a viewer regarding the David Shuster situation, with an interview with Griffin today.

“Really, what upset me about this whole thing was how unfair it was to people who were loyal to the company,” he said. “That’s at the heart of this thing, that’s what makes it so difficult to get beyond.”

Griffin said he had emailed with several viewers who reached out to him regarding Shuster, but “I don’t think I will anymore.” He told Mediaite, laughing, “I do like engaging our viewers, I don’t like it when they immediately direct it to you.”