Did you know that 88 percent of all tweets sent by travellers while they’re killing time at airports are customer service related?
Airlines and airports have been quick to capitalise on the social media revolution with dedicated customer-facing channels on Twitter, Facebook and other platforms, but while most of them do a good job most of the time, things haven’t always gone their way.
This infographic from Cheapflights presents the Twitter guide to airports.
- Is Your Business Ready for Social Media? (Use This Decision Tree to Find Out!)
- Cross-Channel Commerce: Mobile, Social and the Internet of Things [INFOGRAPHIC]
- Blogs, Social Media, Video, SEO, Apps - 10 Years of Digital Storytelling [INFOGRAPHIC]
- North Korea, Iran, China, Pakistan, Turkey - Countries Who Block Social Media [INFOGRAPHIC]