AllFacebook InsideFacebook InsideMobileApps InsideSocialGames SocialTimes LostRemote TVNewser TVSpy AgencySpy PRNewser MediaJobsDaily UnBeige

Posts Tagged ‘holiday twitter’

The 12 Days Of Social Customer Service

The 12 Days Of Social Customer Service

Social customer service platform Conversocial wants to help you prep for the impending holiday madness on social media.

Answering fan questions, addressing customer complaints and expediting effective solutions to guest issues can all be done via Twitter, and done so year-round. But this period of heightened digital activity lends itself to particularly sensitive and consistent social customer service.

Below, check out Conversocial’s helpful 12 Days Of Social Customer Service document, guidelines for using social media as a customer service tool successfully this season.

Read more

Mediabistro Course

Social Media 201

Social Media 201Starting October 13, Social Media 201 picks up where Social Media 101 left off, to provide you with hands-on instruction for gaining likes, followers, retweets, favorites, pins, and engagement. Social media experts will teach you how to make social media marketing work for your bottom line and achieving your business goals. Register now!

How To Prepare For The Holiday Surge On Twitter [REPORT]

How To Prepare For The Holiday Surge On Twitter [REPORT]

The holiday heyday has only just begun, and marketers would do best to continue ramping up their social customer service teams.

One of the simplest ways to ensure social media success is to examine what’s been done before, with an eye to what worked and what didn’t – and why.

To that end, social customer service platform Conversocial has assembled a great report breaking down the social holiday activity of ten major retailers from 2012 to make 2013 a success story.

Read more

Twitter’s Influence On Holiday Shopping [INFOGRAPHIC]

Twitter’s Influence On Holiday Shopping [INFOGRAPHIC]

Holiday heyday is just around the corner, and digital marketers and social media managers are already elbow-deep in Twitter promotion plans.

Accordingly, Twitter commissioned a survey from research firm DB5, which surveyed 2,000 U.S. holiday shoppers, more than half of whom use Twitter regularly.

Here’s what they found.

Read more

POLL: When You Go On Holiday, How Often Do You Check Twitter?

The holiday season is well and truly upon us, and it’s probably fair to say that most people – certainly most business professionals – bring their mobile phones and (probably) laptops with them when on vacation.

Certainly for me, the thought of being completely isolated from the internet is less of a holiday, and more of a prison sentence. This week I’m enjoying a (brief) getaway to Devon, England, and while the beaches are breathtaking and the towns are picturesque, the lack of a reliable 3G connection – or anything resembling free wifi – is driving me nuts!

What about you? Are holidays (note: not business trips) literally about getting away from it all, or are some things like Twitter still super-important? Vote in the poll below to let me know, and then hit the comments to tell us more!

[poll id="16"]