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Interview Tips

3 Improv Comedy Rules That Will Help You Ace Your Next Interview

Use your creativity, and listening skills, to get the job with these improv skills

3 improv rules to help you win the interview
John icon
By John Lombard
John Lombard is a content strategist and writer with over a decade of experience creating interactive and video content for brands like Apple, IBM, and Samsung. He previously worked at Mediabistro and now serves as a Client Strategist at Ceros.
3 min read • Originally published March 2, 2016 / Updated March 19, 2026
John icon
By John Lombard
John Lombard is a content strategist and writer with over a decade of experience creating interactive and video content for brands like Apple, IBM, and Samsung. He previously worked at Mediabistro and now serves as a Client Strategist at Ceros.
3 min read • Originally published March 2, 2016 / Updated March 19, 2026

The world of improv comedy—think Whose Line is it Anyway, Second City, UCB—is famous for more than just kicking out hilarious performances. Certain techniques derived from improv are used for managing employees, developing business ideas and even landing a job.

So if you’ve got a job interview on the horizon, check out these improv techniques to see how they can help you bring down the house—or at the very least win over the hiring manager.

1. Say “Yes, and…”

One of the founding rules of improv is the “Yes, and…” technique. The basic idea is that improvisers should agree to the world of the scene and build onto it. So for example:

Actor A: I can’t believe this Megabus is going to be six more hours to Denver!

Actor B: Yes, and do they really need to keep playing Snakes on a Plane? Is that the only DVD they brought?

Cassie Ahiers, instructor at The Revival theater in Chicago and creator/director of the comedy web series Lake Effect, says using “Yes, and…” in an interview reminds a job candidate to go further with their responses. “With ‘yes’ you are supporting the idea that you are an experienced candidate,” says Ahiers, “and it’s with the ‘and’ where you get to expand upon your skills.”

So, let’s say an interviewer asks you if you’re comfortable using a CMS. You might reply:

Yes, I’m very comfortable using Drupal and WordPress, and I lead a session at my previous job training staff on best practices in tagging and optimizing content for SEO in content management systems.

2. Fully Listen

Too quick to respond with a funny line, a common trait of the newbie improviser, is a failure to fully listen to the other actors in the scene:

Actor A: We’ve got to get this boat back to the harbor, or my dad’s going find out we took it—

Actor B: This car is fast!

And novice improvisers aren’t the only ones with this problem. In an interview, when you’re full of nerves, the all-too-common result is you respond too quickly without taking the time to fully listen to the interviewer—or worse, you interrupt them.

“Listening to understand, not just to respond, is the most important skill in communication,” says Ahiers. Taking the time to fully understand what is being asked not only allows an interviewee to develop the best possible answer, it also shows that he is fully invested in the conversation and the needs of the company.

3. Make Your Partner Look Good

Another very important tenet of improv is making your scene partner look good. This means supporting their decisions in the scene, buying into the world they’re creating and helping them out if they’re drawing a blank on where to take the story. It’s an idea that translates seamlessly to the interview.

If a hiring manager asks something like, “Give me an example of a team project that failed,” you can take this technique into account, sharing your difficult situation and explaining how you supported the team while doing everything in your power to help everybody come out on top.

Here’s a few more interview queries in which you can weave in your ability to support the team, making everyone look good:

  • “Describe a project that required collaboration across teams.”
  • “Share a time when you worked with a difficult team member.”
  • “Tell me about a rewarding team experience.”

By showing you understand the importance of supporting the team, you work to establish yourself as a strong candidate, as teamwork is absolutely essential in any work environment.

Ready to hone these and other techniques so you can nail your next interview? This calls for a mock interview: Refine your skills in a one-on-one session with a Mediabistro career counselor and learn how to talk about your work history and answer tough questions, anxiety free.

Topics:

Get Hired, Interview Tips
Resumes & Cover Letters

4 Surefire Ways to Write a Killer Cover Letter

Use a bit of empathy—and creativity—to get the ball rolling

job-seeker writing killer cover letter
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By Amanda Layman Low
@AmandaLaymanLow
Amanda Layman is a B2B tech content writer and strategist with over 15 years of experience creating content for startups and enterprise brands. She founded Tigris, a content agency serving leading tech companies, and authored The New Freelance: A Book for Writers.
3 min read • Originally published March 3, 2016 / Updated March 19, 2026
John icon
By Amanda Layman Low
@AmandaLaymanLow
Amanda Layman is a B2B tech content writer and strategist with over 15 years of experience creating content for startups and enterprise brands. She founded Tigris, a content agency serving leading tech companies, and authored The New Freelance: A Book for Writers.
3 min read • Originally published March 3, 2016 / Updated March 19, 2026

When you’re in media, everything you write, post or create is like an audition.

Your Tweets prove you know how to work Twitter. Your website shows you’re not tone-deaf when it comes to branding. And when you write a winning cover letter, you’re not just giving your target company a demo of your skills and expertise—you’re engaging in an interview before your formal interview.

So to help you craft that perfect cover letter, here are four tools for success.

1. See Things from the Reader’s Perspective

Imagine the life of whoever will be reading your cover letter. Picture them logging into their company email, where cover letters from hundreds of hopeful job candidates await.

With recruiters’ and hiring managers’ limited time and approaching deadlines, it’s no wonder these professionals start looking for reasons to reject candidates upfront rather than taking a chance on a poorly written cover letter. Anything can turn them off: wordiness, cheesy childhood stories, long and overworked sentences, generic templates.

One of the best ways to capture their attention is to make it clear, upfront, how you can benefit them. “Frame your letter in such a way that it presents your experiences while focusing on the company’s goals,” says Heather R. Huhman, blogger and columnist for Entrepreneur and Glassdoor, “not your goals as a job seeker.”

If you make it obvious you’re ready to solve a problem for them, you’ll get a call.

2. Ditch the Formulas

Many cover letters are rote and start to blend together for employers. “The majority of cover letters are overly formulaic,” says Huhman. “They open with ‘Dear Sir or Madam,’ followed by an introduction, the applicant’s interest, and a summary of their skills.”

A better approach is to let your personality come through. “Tell a story,” says Huhman. “This brings the focus on you instead of on your experiences. Remember that companies hire people, not a list of skills.”

3. Use the Right Tone

Read this: “In response to your job post on LinkedIn, I am requesting that you consider me for your assistant to the editorial assistant position at Badass Fitness Media Group. I believe I am a good candidate for this job due to my passion for both journalism and fitness, my experience during my internship at Blah Newspaper, and my 4.0 GPA in my writing classes at Prestigious University.”

Now, this: “I start every morning with three things: pushups, herbal tea and the latest post on the Badass Fitness Media blogroll. I love how your writers combine anecdote with hard-hitting science to dish out fitness content that both informs and entertains. I’d be thrilled to bring my own blogging experience at HealthLady.com to your team.”

While the first example sounds like what you’d read in a cover letter template downloaded off the internet, the second sounds like a real person interested in a real job. Pay close attention that your tone matches that of the company you’re applying to.

4. Be Creative

People stick to generic cover letter templates because they’re afraid of appearing unprofessional, saying the wrong thing or (sometimes) because they’re too weary of the whole process to craft something of their own. The thing is, if you and most other job seekers are taking this approach, why on earth is yours going to stand out?

Creativity in a cover letter “shows an employer your skill level,” says Huhman, “but also how you would approach a project while working for them.”

If you’d like your cover letter to stand out even more, consider getting the help of a pro. Mediabistro’s Career Services offer everything from a quick cover letter edit to several sessions of career counseling to tackle your cover letter, networking skills, career transition and more.

Topics:

Get Hired, Resumes & Cover Letters
Skills & Expertise

What Does an Account Executive Do? Role, Skills & Career Path

These media pros get the job done for clients and brand teams, whether in PR, advertising or in-house

account executive working with creative team
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By Jenell Talley
Jenell Talley is a journalist and program analyst with a background spanning media, government, and editorial work. She holds a journalism degree from Howard University and a master's in human resources management from the University of Maryland.
5 min read • Originally published March 7, 2016 / Updated March 19, 2026
John icon
By Jenell Talley
Jenell Talley is a journalist and program analyst with a background spanning media, government, and editorial work. She holds a journalism degree from Howard University and a master's in human resources management from the University of Maryland.
5 min read • Originally published March 7, 2016 / Updated March 19, 2026

If you’re about getting the job done and are unhappy until your client is ecstatic, you might make one heck of an account executive. But before you make rash career decisions, read on to see if you’ve got what it takes—we’re betting you do—and if an account executive job is everything you’re looking for.

What exactly does an account executive do?

Whether working in public relations or at a radio station or a pharmaceutical company, an account executive scouts and builds relationships with new clients and cultivates relationships with existing ones.  

An account executive is the point of contact for clients and brand teams, often interacting with both daily. Elements of the job include planning and coordinating account activity, including press releases, media pitches, blogger and influencer outreach, press conferences, product samples for editorial placement, and promo events, such as photo shoots and videos.

What skills do you need as an account executive?

“First and foremost, an account executive must be a good writer—it’s non-negotiable,” says Arzu Yonak, owner and creative director of Addicted Youth Public Relations. You have to be able to communicate your client’s message effectively and engage the media and target audience.

Erin Pieretti, a senior account executive with the Bauserman Group notes that good customer service, strategic planning skills, creativity, and attention to detail are also important.

You need solid sales skills, too. For example, if you’re an account executive at a magazine or TV station, you’re responsible for securing ads that help keep the publication or network afloat.

Are the skills required of an account executive at a PR firm different than those required at another type of company (e.g., website, radio station)?

Yonak says the skill set is essentially the same; there’s just a difference in how it’s applied.

If you’re an in-house account executive for a company, you’re all about the positioning and strategy of that company’s brand. You’re likely overseeing various accounts at a PR firm, each requiring its own strategy.

Who is an account executive’s boss?

Each company’s internal structure is different, so hierarchies vary, but an account exec reports to a designated senior account executive, account manager, or department director. Sometimes, they may report directly to the agency director or the president/principal.

Are there other titles with similar responsibilities?

This may depend on a company’s internal structure. At Addicted Youth Public Relations, for example, account execs are essentially mid- to senior-level publicists responsible for specific accounts.

The role of an account manager is similar to that of an account executive. However, some agencies reserve this title for a supervisory position, overseeing a team of account executives.

What do I need to get ahead as an account executive?

Hard work and dedication are required. This isn’t a typical 9-to-5 job. You have to be driven, available to your client, and able to work in a fast-paced environment.

You should also be simultaneously creative and strategic—you control your client’s message, so you must be mindful about what you put out there to ensure the message aligns with the brand.

How can I get my foot in the door as an account executive?

You’re off to a good start with a degree in business, marketing/advertising, public relations or communications, says Pieretti. And if you want to work at an agency, Yonak adds, your best bet is starting with an internship and working your way up the ladder at an agency or in the media industry to build contacts.

Get a fast track into working in PR by taking a Mediabistro online course on public relations.


FAQs on Becoming an Account Executive

1. What does an account executive do?

An account executive serves as the primary point of contact between a company and its clients and is responsible for scouting new clients, building and maintaining relationships with existing ones, and coordinating various account activities. Depending on the industry, these activities can range from press releases, media pitches, and influencer outreach to organizing promotional events like photo shoots and video productions.

2. What skills are necessary to succeed as an account executive?

Key skills include excellent writing ability, customer service, strategic planning, creativity, and attention to detail. Strong sales skills are also important, especially in roles where securing advertisements or sponsorships is part of the job. The ability to communicate effectively and engage the target audience is non-negotiable.

3. Does the skill set for an account executive differ by industry?

While the core skill set remains consistent—good writing, strategic planning, and customer service—applying these skills may vary depending on the industry. For instance, the focus might shift between brand positioning and strategy in an in-house role versus managing multiple accounts at a PR firm.

4. Who does an account executive report to?

Reporting structures vary by company. Depending on the organizational hierarchy, an account executive may report to a senior account executive, an account manager, a department director, or directly to the agency’s director or president.

5. Are there other job titles with similar responsibilities to an account executive?

Yes, similar roles can include mid- to senior-level publicists in a PR firm who focus on managing specific accounts. The account manager title might also encompass similar duties, though it often denotes a supervisory level overseeing a team of account executives.

6. What does it take to advance in an account executive position?

Advancement requires hard work, dedication, and the ability to thrive in a fast-paced environment. Being creative yet strategic in controlling and disseminating your client’s message is crucial. Success in this role is not just about putting in the hours; it’s about being driven, available, and mindful of the brand’s alignment with its messaging.

7. How can I start a career as an account executive?

A business, marketing/advertising, public relations, or communications degree sets a solid foundation. Gaining experience through internships, especially at agencies or within the media industry, can provide valuable contacts and a pathway to climbing the professional ladder. Additionally, specialized courses on public relations, such as those offered by Mediabistro, can fast-track your entry into the field.

8. Is working as an account executive a 9-to-5 job?

No, being an account executive often requires flexibility beyond the typical 9-to-5 schedule. The role demands availability to clients and the ability to work under tight deadlines, which can extend into evenings and weekends depending on the project and client needs.

Topics:

Climb the Ladder, Skills & Expertise
Career Transition

How to Break Into Fashion PR: Essential Tips From Insiders

Get your glam career in gear with tips on breaking in from fashion industry PR vets

fashionable coats hanging from a pipe
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By Kristen Fischer
Kristen Fischer is a freelance writer, journalist, and copywriter with over 20 years of experience, currently serving as a health writer for AARP with previous staff roles at WebMD and WW. Her work has appeared in Prevention, Healthline, Woman's Day, Parade, and Writer's Digest, and she is the author of four books.
7 min read • Originally published March 8, 2016 / Updated March 19, 2026
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By Kristen Fischer
Kristen Fischer is a freelance writer, journalist, and copywriter with over 20 years of experience, currently serving as a health writer for AARP with previous staff roles at WebMD and WW. Her work has appeared in Prevention, Healthline, Woman's Day, Parade, and Writer's Digest, and she is the author of four books.
7 min read • Originally published March 8, 2016 / Updated March 19, 2026

The fashion public relations field has exploded and now it looks more glamorous than ever to be promoting big brands and attending runway shows.

But it’s not all glitz and sparkle. The truth is that it takes a lot of hard work—including the kind of tasks you’d never wear Chanel while doing—to break into this industry.

Here, public relations pros who’ve paid their dues and risen up reveal the real side of fashion PR.

Education is Just a Jumping-Off Point

Traipsing around college with a Prada backpack is just the start. Getting a broad, liberal arts degree is the first stop for those that want to get into the fashion PR field. But you don’t necessarily have to major in PR.

In fact, Robin Kassner, founder and publicist at Haute PR, a New York City boutique fashion, beauty and luxury lifestyle PR agency, went to Brandeis University, which did not offer a PR major. “If you have a solid liberal arts background, are an excellent writer and know how to express yourself effectively, you have a great background for a career in fashion PR,” she says.

Liz Anthony, president at Mariposa Communications in New York City, agrees. She studied English and French in college, and says the communications skills she garnered from those majors have been crucial to her success.

Samantha Slaven-Bick, owner at Samantha Slaven Publicity in Los Angeles, majored in journalism and leveraged it into a career as a magazine editor and writer before she ever entered the public relations arena. She thinks journalism was the perfect major because it taught her how to write, but also enabled her to get in to an editor’s mindset, which is vital because PR pros need to consistently pitch top editors.

If you don’t want to study English, journalism or communications, there are other degrees that can help. Any liberal arts degree, studying marketing, or a major in business is a solid foundation.

“I generally hire people with bachelor’s degrees in communications, English, psychology or business. With any of these majors, most students must learn how to develop strong communication and critical thinking skills,” says Kristin Marquet, president of Marquet Communications in New York City. She says that she does not like to hire students that graduate from fashion colleges.

“They tend to think they know everything about the fashion industry. In turn, they are more difficult to train than non-fashion students,” she adds.

Paying Your Dues

Completing an internship is a smart way to get your foot in the door, and can often lead to getting a full-time job.

Erica Taylor, principal at Erica Taylor PR in New York City, sat on a dirty floor putting a desk from IKEA together on her first day as an intern.

“You have to be willing to do the grunt work,” notes Taylor. She says she is currently looking for interns but finds that many feel they are entitled to be working at a higher level. “I basically worked for free for three years. I got coffee, did research, made lists, lugged around heavy samples, you name it. It sucked, but I got to learn the ins and outs, and now I have people to do that stuff for me.”

Jane Lerman, CEO and founder of L.E.R. Public Relations in New York, remembers what it was like to break in to the field. “When I started out in fashion PR, it was as an intern at a boutique fashion PR agency in London, where one of my gorgeous duties was to do the dishes at the end of the day,” she recalls.

“The first few months were far from glamorous,” she says, although the experience helped her build credibility in the industry. “That experience also taught me how not to treat the people that work for me and instead how to motivate them so that they are excited to come in to work every day, even if there are some mundane tasks that may be necessary to get done.”

Once you get a full-time gig, you’re still not in the clear and can be working on intern-like tasks. “The glitz and glam of fashion PR is only about 10 percent of the job, while the remaining 90 percent is grueling,” adds Marquet. And if you start your own company, be prepared to feel like you’re starting over on the bottom while you build business.

Exposure Is Your Key to Success

Even though you may be answering phones, stuffing gift bags and picking up dry cleaning for the big wigs as an intern or entry-level starter, the exposure you’ll receive in doing so is what really helps make a career.

Just by working for a firm, you can pick up industry skills, as well as a sharp business acumen. “By being around PR professionals and tagging along on meetings, your mind acts like a sponge and soaks up the information around you,” Kassner says.

To move up, it takes a resilient attitude and a willingness to do what it takes to get things done. “Have an upbeat, positive attitude and take any assignment your boss throws your way,” Kassner adds. “The employees who are problem-solvers and figure out what needs to be done before their boss asks them are the ones who get ahead.”

Aba Bonney Kwawu, who founded and operates TAA PR in Washington, D.C., says she once worked for a retail mogul who made her cry at least once a week.

“I fetched coffee, ordered lunch and worked on merchandise until my fingers were numb,” recalls Bonney Kwawu. Today, she is friends with that tycoon and landed one of her biggest clients because of the glowing recommendation he gave her 10 years earlier.

Taryn Scher, president at TK PR in South Carolina worked an entry-level job for six months before she was promoted to PR manager. Less than two years later, she started her own company. Some people say it takes longer, and one can expect to put in entry-level hours doing mundane tasks for a good one to two years.

“If you are a star in this industry, you’ll be on the fast track,” Scher adds.

Persistence and Personality Go a Long Way

So besides knowing the difference between a tall and a grande, what characteristics do you have to possess in order to rise above in this field?

Persistence is key, says Marquet, who notes that because fashion PR pros work with editors and journalists that may not respond to their initial inquiries, they have to be able to follow up tenaciously. “A person has to be aggressive while maintaining professionalism,” she says.

Scher maintains that a thick skin is a must-have. “Fashion PR is like no other PR field when it comes to the intensity,” she says. “You quickly learn that you will hear a lot more no’s than you will yes’s. The fashion industry is brutally honest… if an editor doesn’t like the line, forget it.”

Kassner says that traditional values will get you far. Being sociable and intelligent can help you get ahead. But outstanding writing skills are essential.

Lerman agrees. “Your job is to correspond in writing with journalists, people that write for a living! So if you can’t communicate well via writing press releases [and] pitch letters, you will never be taken seriously,” she says. Lerman says organization is also crucial so you can keep track of editors you speak with and track your clients’ coverage.

Connect Beyond the Business Card Exchange

Networking is also imperative for those in the industry, and not the kind where you simply collect business cards. (Although it does give you the chance to show off the designer samples you may be able to get your hands on… after, of course, you pay your dues.)

Bonney Kwawu skipped the meet-and-greets and served on charity board planning committees to make valuable connections. “I had the opportunity to volunteer with the very people I wanted to network with while supporting wonderful causes,” she says.

Aside from networking and knowing how to pen a press release, it is actually a good thing to be obsessed with fashion in this industry, says Slaven-Bick. “You have to be truly invested in fashion… always reading about it, knowing who the key players are, what the top trends are each season, who the main influencers and emerging leaders are.”

She advises that emerging pros keep up on fashion magazines and blogs. “Follow the top brands to see what they’re doing,” Slaven-Bick adds. “Always be in the loop so you can brainstorm and present new ideas that are currently making news to your clients.”

While connections are important, Kassner says a strong sense of professionalism, smarts and a hard-working nature are key to making a career for yourself in the fashion PR arena.

“Fashion PR is very hot right now,” Kassner notes. “It is very competitive, but there are new firms opening up every day that need good people to help them grow.”

Kick off your PR career with a Mediabistro online course on public relations.

Topics:

Be Inspired, Career Transition
Networking

Conference Survival Guide: Stress-Free Ways to Score Key Connections

Navigate jam-packed conferences with these tactics

person handing business card to another professional
By Rachel Kaufman
4 min read • Originally published March 8, 2016 / Updated March 19, 2026
By Rachel Kaufman
4 min read • Originally published March 8, 2016 / Updated March 19, 2026

Experts agree that there’s often no better way to make connections, pitch that story idea, land an agent or even find a new job than by face-to-face networking at conferences—but you can’t just show up with a stack of resumes and business cards and expect to hit gold.

With a little planning and luck, though, you can make any conference you attend a super success.

Set Specific Goals

“It’s important to know what you want to gain from a conference,” says Melissa Fireman, a Washington, D.C.-based career counselor, and founder of Washington Career Services. “I know that sounds basic, but you have to be very specific about your goals. If networking is a goal, what specifically are you networking for?” Write down your goals, print out the schedule and attendee list ahead of time, and take the planning process seriously, Fireman says.

“You get out of conferences what you put into them,” says Melanie Sheridan, who blogs at Mel, A Dramatic Mommy. On the other hand, she cautions: “Don’t go with huge expectations in your mind, because you just don’t know. A session could sound great on paper, but if it’s got a bad moderator, you’re going to say ‘I wish I’d gone to that one instead.'”

Don’t Be Shy

“Ostensibly, you’re there for the panels, but you really want to connect with people. To find people of like mind, people you could partner with professionally, people who will be friends, people who could become mentors. They’re all just right there, milling around you at every single moment,” says Denise Jacobs, a Web consultant, speaker, author and self-proclaimed SXSW addict.

In fact, many conferences offer orientation sessions complete with conference-specific pointers about where to go, how to get around, and—at a blog conference—how to avoid having photos of you plastered on the ‘Net.

Jacobs continues, “You can’t be shy, but you don’t really need to be aggressive” when meeting people. “Everybody is super open; the atmosphere is amazing. I’ve been in panels, when it was time for the audience to ask questions, I asked a question. And people would come up to me afterward and say, ‘I just wanted to meet you because you sounded really cool.’ It’s very interesting; it’s its own little world.”

Get Networked

Reach out. A lot. “I would say shoot to meet five to 10 people a day” from your networking list, Fireman says. But as in any networking situation, your goal is to build rapport, not immediately land a new gig. Coming out of the gate with, “‘Hi, I’m Melissa, and I want a job with you,'” says Fireman, will get this reply: “Well, so does everybody else in the room.”

Instead of thrusting your card or resume in your contact’s face, invite him or her for coffee, a drink or even lunch. Once you’ve got that initial connection, you can maintain it through email, social media or something else: “It’s nice to bring some note cards with you and just write them a thank you note and leave it at their room for them,” says Fireman.

And don’t let those connections die after you get home. “I spent a day hanging out with a blogger I really admire” at BlogHer, says Sheridan. “Now we email back and forth, she’s more active on Twitter. If you comment on each other’s blogs, email, send a text every now and then… it’s easy to maintain these relationships, if you work at it.”

Budget Wisely

There are tons of ways to stretch your conference dollar, but choosing a distant hotel isn’t one of them. Blogger Neerav Bhatt says it may seem cheaper at first to get a room at the bargain Motel Six instead of the hotel where the conference is taking place, but the time and money you’ll spend on taxis will more than counteract any cost savings.

Plus, your back will be aching if you can’t stop back in your room to drop off the laptop you decided you didn’t really need that day or the swag you got in the exhibitors hall. Far better, suggests blogger Sheridan, is to just share a room with friends or coworkers.

Often, signing up to speak or present at the conference can be a money-saving tip, as your admission will likely be reduced or free. But beware: Depending on your topic and schedule, you may be too busy to actually network.

Do Your Own Thing

Last, don’t feel like you “have” to go to a certain panel or event—feel free to conference hop, suggests Sheridan. And “if you get overwhelmed, go up to your room, take a nap, order some room service.”

Besides, “there’s this beautiful serendipity that happens” at a conference, says Jacobs. You’ll meet people in the hall or elevator, not necessarily at an official event. So feel free to do your own thing and let the opportunities come to you.

Topics:

Climb the Ladder, Networking
Managing

How to Prevent and Manage a Social Media Crisis

What to do when tweets, posts and pics backfire

stressed woman leaning on railing looking at her phone
By Laura Montgomery
3 min read • Originally published March 8, 2016 / Updated March 19, 2026
By Laura Montgomery
3 min read • Originally published March 8, 2016 / Updated March 19, 2026

How to Avoid (and Handle) a Social Media Crisis originally published on The Executive Education Navigator blog.

There’s no such thing as bad publicity? Try telling that to US Airways after their corporate Twitter account accidentally tweeted a very NSFW photo, which spread like wildfire across social and mainstream media. Or tell that to the New York Police Department, after their #mynypd hashtag campaign backfired, prompting a barrage of posts featuring photos of police officers engaged in violent interactions.

Whether caused by a technical blunder, hijacked hashtag, disgruntled employee or inappropriate attempt at humor, a social media mistake can escalate into a full-blown communications crisis in a matter of minutes.

Companies large and small are discovering how important it is to have a strategy in place to deal with social media crisis situations. According to a recent survey of Fortune 1000 in-house lawyers by Weber Shandwick, 85% of respondents agreed that social media has greatly increased the potential for a minor problem to turn into a major crisis. Yet only one in five report actively preparing for a social crisis.

Here’s how you can stay ahead.

Know when to worry

The first step is drawing the distinction between issues and crises on social media. Issues are something that brands’ social media managers deal with on a daily basis. This might take the form of a customer complaint or public criticism of a product posted to one of your social channels. More often than not, a quick response or action from the social media manager will be enough to put an issue to rest within 24 hours.

A crisis, on the other hand, will emerge if an issue goes unaddressed and causes a ripple effect across a broader public audience – or if the issue simply snowballs out of control before it’s even discovered. A genuine crisis might also result from internal mismanagement of social media communications, for example disgruntled employees posting inflammatory comments about the brand or improperly sharing confidential information. These crisis situations go beyond what a sole community manager can handle and may well call for involvement from your corporate legal team.

Know the rules of engagement

To prevent a social media issue from turning into a crisis:

1. Don’t ignore negative posts

Equally important: Do not delete complaints or criticisms addressed to the corporate social account. On social media, there’s no such thing as “If we ignore it, it will go away.”

2. Apologize quickly and sincerely

Publish the official response to the same social channel on which the situation arose.

3. Offer a remedy

Even if the problem can’t be fully solved right away, explain what steps are being taken to resolve the conflict.

4. Offer a sidebar where necessary

While it’s important to keep the public apprised of developments, sometimes taking the conversation with any offended parties offline is the best way to address the issue directly.

5. Monitor channels vigilantly

This should really be happening on an ongoing basis so you can tell both when a social media crisis is emerging—and when it’s finally resolved.

These are just some basic guidelines to get started on creating a strategy for social media crisis management. To build on these principles, there are a handful of executive-education courses on social media and corporate communications management available.

Laura Montgomery is a higher-education expert who blogs for The Economist Careers Network.

The Executive Education Navigator is a first-of-its-kind search and discovery tool launched by The Economist Careers Network to aid executives’ search for their ideal executive education programs. Its blog includes posts on career hacks and industry trends.

For a quick course on social media strategies, consider a Mediabistro online course on social media.

Topics:

Climb the Ladder, Managing
Job Search

10 Job Search Mistakes to Avoid While You’re Still Employed

Be smart at the office when you’re on the hunt for your next gig

busy creative office
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By John Lombard
John Lombard is a content strategist and writer with over a decade of experience creating interactive and video content for brands like Apple, IBM, and Samsung. He previously worked at Mediabistro and now serves as a Client Strategist at Ceros.
4 min read • Originally published March 9, 2016 / Updated March 19, 2026
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By John Lombard
John Lombard is a content strategist and writer with over a decade of experience creating interactive and video content for brands like Apple, IBM, and Samsung. He previously worked at Mediabistro and now serves as a Client Strategist at Ceros.
4 min read • Originally published March 9, 2016 / Updated March 19, 2026

It can be difficult, applying for your next media job when you’re already employed. And sure, it may seem like a great idea to work on your job search during your nine-to-five—you’re buzzed from company coffee, sitting at a desk feeling productive and all you can think about is channeling that energy into finding that next step on your ladder.

But the situation is dangerous, too: You can lose your current job if you’re caught.

If you’ve decided it’s time to look for a new job, then we’re here to help—especially when it comes to finding job openings—and to highlight workplace pitfalls to watch out for on your way to greener pastures.

Read on, but discretely! After all, having this article open is a true dead giveaway.

1. Changing Up Your Outfit

If you normally show up to work in a polo and khakis (like the State Farm guy) and today you show up in a full suit, everyone’s going to be like, “Well, Dan just came from an interview.”

You have a couple of options here: Step up your work clothes game—would it kill you to wear a tie every once in awhile?—or schedule your interview during non-work hours or take a personal half day for your big appointment.

2. Using Work Email to Reach Out to Prospective Employers 

Not only will the company you’re applying to find this unprofessional, you also run the risk of getting caught.

In many offices, supervisors can easily view your work email, and something with a subject line like, “Submitting Application for Digital Marketing Manager” would stick out like a sore thumb.

3. Checking Out at Work

Think you’ve got a new job on the horizon? Just left a promising interview? Don’t dial your effort down at your current job just yet. Remember, you want to leave on a high note…and not drop premature, clear-as-day signs that you’re on your way out.

4. Listing Your Current Company as a Reference

The best way to deal with this situation—besides never listing your current company as a reference if you’re applying on the stealth—is to let the company you’re applying to know you’d prefer to keep your job search private for now.

5. Printing Resumes or Cover Letters at Work

Don’t have a working printer? Go to Kinkos. Use a friend’s. But your work printer? Just don’t.

There are so many ways using your work printer could go wrong: The printer jams, a coworker sees what you’re printing, the printer log has a file called “Dan’s Resume”. Bottom line: Avoid the company printer at all costs.

6. Telling Your Colleagues

Nobody can keep a secret. Not even Mark from IT. He’s cool, but don’t tell him you’re looking to get out.

Because here’s the thing: Most people tell a secret not with bad intentions, but with the idea that the person they’re telling will “only keep it between us!” (“You promise?! This could seriously get Dan fired!”)

7. Saving Resumes on Your Work Computer

Picture this scenario: Your boss comes over to check something out on your computer and when you minimize your browser window he sees “Dan’s Resume” as plain as day on your desktop.

And that’s only one of the ways to get caught with saved job hunting materials on your work computer. Remember: You’re on a local network and your company can most likely see all.

8. Mentioning Anything on Social Media

Worlds are colliding, ya’ll. There’s no longer a separation between your online life, your work life and your private life. That is, unless you keep things off social media.

Don’t post anything that would even suggest you’re looking for a new job, even if you think you’re being discrete like, “Asking for good vibes from my FB crew! Big day tomorrow! #feelingpositive.”

And while this may be especially tough for someone who works in the media field, resist the urge.

9. Connecting on LinkedIn to Current Coworkers

LinkedIn should really be called “Here’s Who’s Getting Ready to Jump Ship.” Granted, it’s not as catchy as a name (and of course, it’s useful for more than finding a new job), but activity on LinkedIn can be huge red flag to your coworkers and supervisors.

It’s a good idea to wait until after you’ve landed your new job to connect with colleagues. And if you’re already connected to coworkers, make sure to hide your profile updates.

10. Posting Your Resume to Job Boards

Chances are, hiring managers or recruiters at your company will be using the same job boards to look for new talent that you’d post to.

Especially in the media industry, it’s a small world, and nothing says you’re looking for a new job than you posting your resume. So don’t do it.

Searching for greener pastures in your career? Check out Mediabistro’s job board, where top media companies are looking for top talent right now. 

Topics:

Get Hired, Job Search
Networking

How to Be a Standout Panelist at SXSW or Any Conference

Let your expertise shine in the panelist seat

panelist speaking at a conference
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By Joel Schwartzberg
Joel Schwartzberg is a workplace communications coach, speechwriter, and bestselling author whose books include "Get to the Point!" and "The Language of Leadership," with articles published in Harvard Business Review, Fast Company, and Newsweek. He brings over two decades of senior communications and editorial leadership experience at organizations including the ASPCA, PBS, and Time Inc.
7 min read • Originally published March 10, 2016 / Updated March 19, 2026
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By Joel Schwartzberg
Joel Schwartzberg is a workplace communications coach, speechwriter, and bestselling author whose books include "Get to the Point!" and "The Language of Leadership," with articles published in Harvard Business Review, Fast Company, and Newsweek. He brings over two decades of senior communications and editorial leadership experience at organizations including the ASPCA, PBS, and Time Inc.
7 min read • Originally published March 10, 2016 / Updated March 19, 2026

A conference panel may seem like something you can “wing”—after all, how tough is it to sit and field questions about what you know best? But succeeding in front of a large crowd is actually much more complicated than just standing up and giving a speech.

Consider the moving parts: getting your key points in; interacting with panelists, the moderator and the audience; responding to live questions; appearing both knowledgeable and open to ideas; and carefully straddling that line between saying too much and too little.

It can make for a very fretful experience, and seeming anxious is the last thing you want, especially when your fellow experts are as cool as pickles.

Fear not. Below, presentation experts offer their advice for holding your own when you take one of those seats on stage.

Do Your Homework

“Many people think they can just wing it—I’ve seen it a hundred times—but it’s important to do your homework,” says author and frequent panelist Nicole Williams, founder and CEO of the career website WORKS by Nicole Williams. She encourages panelists to “research the group and the conference and gear your comments to what’s most beneficial for them.” You can get information from the conference’s website or official program.

But your research shouldn’t stop at the conference itself. Get to know your neighbors, as well. “Look [the panelists] up on LinkedIn and see what groups and organizations they’re part of,” she advises. “Find other interviews they’ve given.” What they’ve said before is often a good indication of what they’ll say again.

Christine Auten, who’s produced sessions for South-by-Southwest (SXSW), encourages participants to check in early with fellow panelists and the moderator “to understand what your contribution to the topic should be.” This will help avoid surprises and correct misunderstandings (like your title, for example) before you put yourself out there.

It might also give you more to say. “Referencing the organization’s own research is always a winner, as is referencing the moderator’s work,” says consultant Joan Bryna Michelson, frequent panelist and president of JB Michelson & Associates.

Bottom line: By the time you sit down, the only strangers should be in front of you.

Get Interactive

If audiences wanted speakers who take turns, they’d watch a spelling bee. Seasoned conference audiences expect and want spontaneous interactions among panelists to create something close to a live environment. These interactions should be collegial, even friendly.

“Engage the other panelists and the audience as if you were at a dinner party with casual, real conversation,” says Thomas Rigler of Gerbler/Rigler, which organizes Digital Hollywood Content Summit.

Presentation specialist Debbie Fay, of Bespeak Presentation Solutions, agrees. “If another presenter says something interesting, you should be able to weigh in,” she says. “The more you bounce off one another, the more interesting it will be for your audience.”

But how and when do you bounce? First, be agreeable to disagreeing. “Healthy dissent makes for stimulating conversation,” says Jonathan Rick, president of The Jonathan Rick Group.

Professional speaking coach Martha Denton also offers this tip. “If disagreeing, frame it kindly: ‘I see your point, but I don’t agree for the following reasons.’ If agreeing with someone, don’t repeat what they already said—add to it.”

But don’t just agree or disagree for the sake of saying something. Audiences want real, original points, stresses consultant Marty Fahncke, chief marketing officer of Barton Publishing: “If you don’t have something of true value to add, just wait for the next question or topic.” Fahncke offers this famous quote: “When two men in business always agree, one of them is unnecessary.”

Keep Your Focus

Your panel has been given a specific subject—stick to it. “Attendees will be expecting your session to cover the topic promised in the session title and description,” Auten tells her SXSW speakers. “Try to fulfill that promise by staying on topic.”

But also stick to only what you know. “You’d be amazed how many panelists turn up to a discussion sure that they’ll be able to cope because they know their subject in general,” says Simon Raybould of Aware Plus, a UK-based presentation coaching service. “Panels aren’t about ‘in general’; they’re about ‘in particular.’ Make sure you dig up the necessary details.”

Jane McDonnell, executive director of the Online News Association, which runs a successful annual conference, agrees. “Know what you’re talking about. A lot of presentations fail right here long before the projector is set up,” she says. “You need to have ‘been there, done that’ to be an effective, helpful speaker.”

And if you get a question you can’t answer? Saying “I don’t know” is a-ok and certainly better than risking the alternative. “Do feel free to admit ignorance, especially when on stage with fellow experts who can call you on it,” says Rick.

Tell a Story

In addition to staying on topic, use devices to keep your audience interested, such as giving helpful advice and telling stories. “Storytelling makes your presentation engaging, relatable and personal,” says Steve Cherches, presentation coach and co-founder of training firm BigBlueGumball. “And go easy on the data. Your audience will be glad you did.”

Public speaking trainer and Keany Communications founder LeeAundra Keany agrees, recommending “examples and stories that support and enrich the topics you’ll be discussing.”

McDonnell advised sharing stories of failure—yes, failure—in particular. “You probably learned a lot from trying something and watching it go south,” she says. “Share that. It’s something probably everyone in the audience is familiar with and helps teach them to see it with another set of eyes.”

Practice Your Delivery

How you phrase and say your words may be as important as the words themselves. A good idea is to repeat questions in your answer or at least answer in complete sentences. “Not only will the gesture endear you to audience members who didn’t hear it the first time around, but it will also give you time to formulate your response,” suggests keynoter and corporate trainer Dr. Marlene Caroselli, author of Principled Persuasion. Caroselli adds “Don’t start every sentence with the word ‘I.’ It reveals a serious lack of originality… also makes you seem egocentric.”

The mere tone of your voice makes a difference as well, notes Raybould. “Before you speak, make a point in your head of dropping your voice to the lowest pitch that’s comfortable for you,” he says. “Low voices are associated with credibility and authority.” It’s true—no one in The Addams Family ever second-guessed Lurch.

Leave Your Sales Hat at Home

Remember that you’re selling your expertise, not your product. “The audience wants to hear what you have to say, not what you’re trying to sell,” says Cherches. “If you impress them with your insight and wit, your product or service will sell itself.”

Christine Clifford, public speaking coach and author of YOU, Inc.: The Art of Selling Yourself, concurs. “Avoid making references to your book or company. Instead, share the knowledge you have learned. Afterwards you can sell your products or services.”

Make Eye Contact

When answering a question, where do you look? Consultants mostly agree: Respond to whoever asked you the question. Audience questions go back to the audience; moderator questions go back to the moderator. But there are exceptions.

“If a moderator is acting as a proxy for the audience and asking questions submitted by them, always answer the question while facing the audience… they are the ones who really asked the question,” says Carma Spence, author of Public Speaking Super Powers.

You can also use your eyes to jockey for position, explains leadership strategist and author Mindy Gibbins-Klein. “When a question is aimed at the entire panel, catch the eye of the host before jumping in with an answer,” she says. “Move your body in a subtle way to signal that you have something to add.”

Dress Smart

How you look will be a big part of how you come across, and many audiences can’t help but compare your appearance to other panelists. “The way you dress is critical. You need to be smart enough to look credible, like an expert, but not so formal as to distance yourself from the audience and your fellow panel members,” says Raybould.

“We recommend dressing one level up from where you think you need to be, because it’s always easier to become informal than to try and become more formal.” In other words, guys, those ties can come off.

Raybould also recommended sitting up straight and not leaning back. “Body language isn’t a precise science and it’s often overrated, but the one thing an audience won’t tolerate is someone who looks smug or over confident,” he says. “Stay forward; stay focused.”

And keep in mind you’re in the spotlight. “Always assume someone in the audience is still watching you and could be snapping a picture with a cell phone,” says Spence.

As they say, it ain’t over ’til (the moderator says) it’s over.

Topics:

Climb the Ladder, Get a Media Job, Networking
Job Search

Why You Haven’t Found a New Job Yet (And How to Fix It)

Career coaches reveal the bad behaviors stunting your job search

unemployed job-seeker
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By Kristen Fischer
Kristen Fischer is a freelance writer, journalist, and copywriter with over 20 years of experience, currently serving as a health writer for AARP with previous staff roles at WebMD and WW. Her work has appeared in Prevention, Healthline, Woman's Day, Parade, and Writer's Digest, and she is the author of four books.
6 min read • Originally published March 10, 2016 / Updated March 19, 2026
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By Kristen Fischer
Kristen Fischer is a freelance writer, journalist, and copywriter with over 20 years of experience, currently serving as a health writer for AARP with previous staff roles at WebMD and WW. Her work has appeared in Prevention, Healthline, Woman's Day, Parade, and Writer's Digest, and she is the author of four books.
6 min read • Originally published March 10, 2016 / Updated March 19, 2026

As our job market continues to grow stronger, some media professionals still find themselves unemployed, or, if they’re working, unable to find that new gig. If you’ve been laid off or looking for a new job while working for a year or longer, the reason your phone isn’t ringing with corner office offers could be… you. Career experts say that these common behaviors can hamper any well-meaning job hunt.

1. No One Knows You’re Looking

If you’ve been laid off, the first reaction to being laid off isn’t generally a positive one—and those feelings can linger. Most people laid off report problems with depression, anxiety and insomnia, in addition to general challenges such as paying bills and losing health insurance.

According to a New York Times/CBS News poll, almost half of those surveyed say they felt embarrassed and ashamed about being out of work—especially men, most of whom felt they should be the breadwinners in their households.

J.T. O’Donnell, founder and president of Careerealism.com, says that it is easy for out-of-work media pros to want to avoid talking to people about their unemployment. But they need to get out there and start pitching what they have to offer, remembering that they are not “unemployed” but simply “between assignments.”

“Find your Jerry Maguire-ness and show people your passion for the media business,” she says. “Media pros know it takes more than words to attract an audience. Great media moments are about creating a feeling, inducing a reaction.”

“You aren’t going to convince anyone you are top media talent sitting at home,” adds O’Donnell.

2. Your Only Network Is the One You Use for an Internet Connection

Once you’ve put the word out to people you know, it’s time to mingle with those influencers you don’t. Miriam Salpeter, owner of Keppie Careers in Atlanta, says she thinks people are not getting jobs because they are not meeting people who can connect them with the right opportunities. Companies report that more than 27 percent of their jobs are filled with candidates who were referred to them, she says.

“Stop applying for jobs and start identifying people you need to know to share information and advice and build relationships that will lead you to your next job,” she adds.

Networking includes lots more other than handing out your card at a luncheon. It’s best to follow up with contacts within a few days of meeting in person and try to stay visible long after that. Add the person to your LinkedIn network right away.

Follow up with an email to see how they are doing. Try not to be too pushy, but do forge a relationship.

3. You Only Have One Resume and One Cover Letter

Customizing a resume or cover letter goes beyond changing the salutation. “We sometimes get lazy and just send out the same resume to all of the companies that we’re applying to with minimal changes,” says Erica Swallow, a content consultant and former contributor at Mashable.

“Sometimes it works if the companies you’re applying to are very similar in industry and culture, but it can oftentimes be a mistake.”

Salpeter adds that resumes that are not targeted to a specific job will be outdone by the person who takes the time to focus on the specific opportunity and tweaks the resume appropriately. This isn’t too time-consuming, either. Sometimes you can simply add some keywords or re-order bullet points to give it a new focus.

And unless you’re a new graduate, it’s time to ditch the “objective” and upgrade to a qualifications profile that talks about the skills and experience you have to offer.

“Flopping duties on a sheet of paper and hoping a hiring authority will extrapolate accomplishments and figure out where you fit in the organization doesn’t work,” says Dawn S. Bugni, a certified resume writer and career coach at write-solution.com.

4. You Don’t Tweet 

Listen up, Ms. Too Cool for School. While you’re at home sending your resume to that jobs@xyz.com address, the smart kids (and gainfully employed folks) are making valuable connections with media gatekeepers through social networking.

“New media and digital media… has completely changed the shape of how both business and media work,” says David Metcalfe, design and production coordinator at Terry College of Business in Athens, Georgia.

It has also shifted the way companies hire people because they generally want those that are savvy with social networking, and those who have a stellar online reputation, too. Metcalfe says that if you are not proficient using digital media for yourself, companies may not think you will be effective working for them.

5. You’re Not On Top of Your Industry

Many laid-off media professionals knew how to do their jobs, but are not up on the latest technologies and aptitudes. “Know about technology changes and trends, business trends and who is there [at the companies you target],” says Steven Savage, a California-based IT project manager in the video gaming arena.

Picking up new skills in blogging, podcasting and other of-the-moment trends is likely a useful addition to your career.

In fact, some employers say that they want multi-talented candidates, so instead of just hiring someone who can write news, they want the individual that knows how to post it online, as well—so expanding your skill sets can really pay off.

6. You’re a Traffic Reporter Only Looking for Traffic Reporting Jobs

“The media has changed so dramatically that many of the jobs no longer exist,” says Mark Goldman, a media relations specialist with Goldman McCormick PR in New York City. In fact, numerous jobs that were eliminated will not return no matter how high the economy soars.

Mitchell York, a career coach at e2ecoaching.com and former executive at Ziff Davis Media and CMP Media, believes it is imperative to expand your job search—and your skill sets, especially if you’re in a declining field like print advertising design.

“If someone is great at managing the creation and production of a complex print ad campaign, they have skills they can be used elsewhere, in functions like project management, negotiating, business development, managing contractors and working under time and budget constraints,” York explains.

Playing up these transferable skills is a smart choice. “Most people hang on too long to the hope they can wait it out and get back to the kind of position they had.”

7. You Think Big (Companies), Not Small

Mark Herschberg, the CTO of Flashpoint, believes that many media professionals are not familiar with the cultural values that smaller firms possess, so when targeting them, they don’t fit in and don’t get those jobs. “You can teach people tools, but you can’t teach cultural values,” he explains.

The transition from media giant to smaller-scale firm is possible, but you have to surround yourself in a more intimate setting. (And it doesn’t mean you’ll earn any less, either.) He recommends spending time at a startup or doing discounted consulting work to pick up on the values of today’s smaller firms.

8. You Focus Too Much on Your Years of Experience

Don’t worry about what employers think, says Bugni.

“If the job search and resume are focused on being able to do what the company needs, the extraneous information”—whether you’re “overqualified” to “too experienced,” that is— “shouldn’t even come into play. A resume is a sales and marketing document, not a ‘tell-all’ autobiography. Once the resume has compelled an interview, the change in career path and goals can be shared in a positive light.”

In the end, the success of your job search depends on you. Polish up that resume, bone up on your networking and even when things look bleak, keep a positive attitude.

Check out Mediabistro’s job board, where top companies are looking for top talent every day.

Topics:

Get Hired, Job Search
Skills & Expertise

16 Digital Marketing Infographics Every Marketer Should See

Bookmark this list to stay on top of 2016's biggest trends

Digital Marketing Infographics
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By Katie Hottinger
@katiehottinger
Katie Hottinger is a content strategist and UX designer with over 15 years of editorial experience across brands including JPMorgan Chase, Google, Condé Nast Traveler, and Mediabistro. She specializes in digital content strategy and multi-platform editorial execution.
3 min read • Originally published March 10, 2016 / Updated March 19, 2026
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By Katie Hottinger
@katiehottinger
Katie Hottinger is a content strategist and UX designer with over 15 years of editorial experience across brands including JPMorgan Chase, Google, Condé Nast Traveler, and Mediabistro. She specializes in digital content strategy and multi-platform editorial execution.
3 min read • Originally published March 10, 2016 / Updated March 19, 2026

Spring’s almost here and Q2 is right around the corner, but it’s not too late to make sure your digital marketing plans are helping keep 2016 on track to be the most successful, and measurable, year ever. Below, are 16 links to super-useful infographics to help you stay on top of 2016’s biggest trends—ones you won’t want to miss out on over the next nine and a half months.

1. 2016 Marketing Planning Calendar

Don’t let the chance to celebrate (and create related content for) National Grilled Cheese Day, Literacy Awareness Month or back-to-school season pass you by. This calendar from website developer Rebecca VanDenBerg keeps highly searched, topical times of the year front and center.

2. 12 Content Marketing Trends That Will Dominate 2016

Content creators, get ready for content-generating algorithms, instant articles on Facebook, Snaphat going from fringe to mainstream and other game-changers predicted in this chart from Simplilearn.

3. Microsoft 2016 Marketing Trends

Keep an eye on these tech devices Microsoft predicts will be front of mind, even game changing, including Oculus Rift, Hololens and wearables.

4. 5 Digital Marketing Trends to Watch in 2016

Mobile payments, personalization of ads and content marketing will only continue to grow, and become more mainstream, according to British firm WSI Internet Consultants.

5. How Will Digital Marketing Change in 2016?

Get graphic, easy-to-follow illustrations of how marketers will increase user tracking in mobile, ad-blocking will present even more challenges and more in this infographic from marketing firm Signal.

6. A Guide to 2016 Content Marketing Trends

Content marketers, see how your colleagues plan to create, promote, measure and pay for their work now through December in this infographic from Zencontent.

7. Top 8 Social Media Trends to Watch Out for in 2016

Look for more live-streaming video, more social channels getting into commerce and more in this infographic from CJG Digital Marketing.

8. Top 10 Digital Branding, PR & Marketing Trends For 2016

Expect videos to get shorter (five seconds!), privacy concerns to increase and marketing to become even more automated, according to this biggest-hits collection from Borenstein Digital Group.

9. 2016 Marketing Trends You Can’t Ignore

The rise of mobile, the enduring importance of site optimization and the impossibility of denying the existence of live-streaming apps top Reachlocal’s wrap-up of trends consumers love this year.

10. Launching an Effective Digital Marketing Campaign in 2016

Bulldog Digital Media’s infographic has friendly reminders of tools and techniques to use and update often, from keyword reviews, SEO audits, consumer research and more.

11. Hashtag Holidays 2016

Never miss a chance to tie your efforts to what social media’s talking about with Sprout Social’s curated calendar of SM’s favorite holidays (including—Cheers!—#nationalbeerday, April 7).

12. Everything You Need to Be a Social Media Rock Star

On Blast Blog’s handy cheat sheet breaks down posts across all platforms, highlighting image sizes, word counts, peak activity times as well as quick tips and tricks.

13. Top 8 Digital Trends in 2016

Get easily digestible data on the rise of interactive opportunities, the Internet of things and the coming of age of social media with this printable from Digital Marketing Philippines.

14. The 2016 Nonprofit Communications Trends Report

Nonprofit marketing has its own challenges; Nonprofit Marketing Guide’s infographic can help them balance conflict among communications, executive and development staff, all while engaging communities and donors.  

15. SEO Trends 2016

Optimizing content for SEO can be a grind; keep all the necessary steps front of mind with Midas Media’s easy-to-follow (and easy-on-the-eyes) chart.

16. 2016 Email Marketing Trends

Inquest Marketing’s infographic keeps email’s current vital stats—they’re most likely to be opened on mobile, and they have the highest ROI among digital efforts to prove ROI—front and center when designing your newsletter campaigns.

Topics:

Climb the Ladder, Skills & Expertise

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