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Networking

Conference Survival Guide: Stress-Free Ways to Score Key Connections

Navigate jam-packed conferences with these tactics

person handing business card to another professional
By Rachel Kaufman
4 min read • Originally published March 8, 2016 / Updated March 19, 2026
By Rachel Kaufman
4 min read • Originally published March 8, 2016 / Updated March 19, 2026

Experts agree that there’s often no better way to make connections, pitch that story idea, land an agent or even find a new job than by face-to-face networking at conferences—but you can’t just show up with a stack of resumes and business cards and expect to hit gold.

With a little planning and luck, though, you can make any conference you attend a super success.

Set Specific Goals

“It’s important to know what you want to gain from a conference,” says Melissa Fireman, a Washington, D.C.-based career counselor, and founder of Washington Career Services. “I know that sounds basic, but you have to be very specific about your goals. If networking is a goal, what specifically are you networking for?” Write down your goals, print out the schedule and attendee list ahead of time, and take the planning process seriously, Fireman says.

“You get out of conferences what you put into them,” says Melanie Sheridan, who blogs at Mel, A Dramatic Mommy. On the other hand, she cautions: “Don’t go with huge expectations in your mind, because you just don’t know. A session could sound great on paper, but if it’s got a bad moderator, you’re going to say ‘I wish I’d gone to that one instead.'”

Don’t Be Shy

“Ostensibly, you’re there for the panels, but you really want to connect with people. To find people of like mind, people you could partner with professionally, people who will be friends, people who could become mentors. They’re all just right there, milling around you at every single moment,” says Denise Jacobs, a Web consultant, speaker, author and self-proclaimed SXSW addict.

In fact, many conferences offer orientation sessions complete with conference-specific pointers about where to go, how to get around, and—at a blog conference—how to avoid having photos of you plastered on the ‘Net.

Jacobs continues, “You can’t be shy, but you don’t really need to be aggressive” when meeting people. “Everybody is super open; the atmosphere is amazing. I’ve been in panels, when it was time for the audience to ask questions, I asked a question. And people would come up to me afterward and say, ‘I just wanted to meet you because you sounded really cool.’ It’s very interesting; it’s its own little world.”

Get Networked

Reach out. A lot. “I would say shoot to meet five to 10 people a day” from your networking list, Fireman says. But as in any networking situation, your goal is to build rapport, not immediately land a new gig. Coming out of the gate with, “‘Hi, I’m Melissa, and I want a job with you,'” says Fireman, will get this reply: “Well, so does everybody else in the room.”

Instead of thrusting your card or resume in your contact’s face, invite him or her for coffee, a drink or even lunch. Once you’ve got that initial connection, you can maintain it through email, social media or something else: “It’s nice to bring some note cards with you and just write them a thank you note and leave it at their room for them,” says Fireman.

And don’t let those connections die after you get home. “I spent a day hanging out with a blogger I really admire” at BlogHer, says Sheridan. “Now we email back and forth, she’s more active on Twitter. If you comment on each other’s blogs, email, send a text every now and then… it’s easy to maintain these relationships, if you work at it.”

Budget Wisely

There are tons of ways to stretch your conference dollar, but choosing a distant hotel isn’t one of them. Blogger Neerav Bhatt says it may seem cheaper at first to get a room at the bargain Motel Six instead of the hotel where the conference is taking place, but the time and money you’ll spend on taxis will more than counteract any cost savings.

Plus, your back will be aching if you can’t stop back in your room to drop off the laptop you decided you didn’t really need that day or the swag you got in the exhibitors hall. Far better, suggests blogger Sheridan, is to just share a room with friends or coworkers.

Often, signing up to speak or present at the conference can be a money-saving tip, as your admission will likely be reduced or free. But beware: Depending on your topic and schedule, you may be too busy to actually network.

Do Your Own Thing

Last, don’t feel like you “have” to go to a certain panel or event—feel free to conference hop, suggests Sheridan. And “if you get overwhelmed, go up to your room, take a nap, order some room service.”

Besides, “there’s this beautiful serendipity that happens” at a conference, says Jacobs. You’ll meet people in the hall or elevator, not necessarily at an official event. So feel free to do your own thing and let the opportunities come to you.

Topics:

Climb the Ladder, Networking
Managing

How to Prevent and Manage a Social Media Crisis

What to do when tweets, posts and pics backfire

stressed woman leaning on railing looking at her phone
By Laura Montgomery
3 min read • Originally published March 8, 2016 / Updated March 19, 2026
By Laura Montgomery
3 min read • Originally published March 8, 2016 / Updated March 19, 2026

How to Avoid (and Handle) a Social Media Crisis originally published on The Executive Education Navigator blog.

There’s no such thing as bad publicity? Try telling that to US Airways after their corporate Twitter account accidentally tweeted a very NSFW photo, which spread like wildfire across social and mainstream media. Or tell that to the New York Police Department, after their #mynypd hashtag campaign backfired, prompting a barrage of posts featuring photos of police officers engaged in violent interactions.

Whether caused by a technical blunder, hijacked hashtag, disgruntled employee or inappropriate attempt at humor, a social media mistake can escalate into a full-blown communications crisis in a matter of minutes.

Companies large and small are discovering how important it is to have a strategy in place to deal with social media crisis situations. According to a recent survey of Fortune 1000 in-house lawyers by Weber Shandwick, 85% of respondents agreed that social media has greatly increased the potential for a minor problem to turn into a major crisis. Yet only one in five report actively preparing for a social crisis.

Here’s how you can stay ahead.

Know when to worry

The first step is drawing the distinction between issues and crises on social media. Issues are something that brands’ social media managers deal with on a daily basis. This might take the form of a customer complaint or public criticism of a product posted to one of your social channels. More often than not, a quick response or action from the social media manager will be enough to put an issue to rest within 24 hours.

A crisis, on the other hand, will emerge if an issue goes unaddressed and causes a ripple effect across a broader public audience – or if the issue simply snowballs out of control before it’s even discovered. A genuine crisis might also result from internal mismanagement of social media communications, for example disgruntled employees posting inflammatory comments about the brand or improperly sharing confidential information. These crisis situations go beyond what a sole community manager can handle and may well call for involvement from your corporate legal team.

Know the rules of engagement

To prevent a social media issue from turning into a crisis:

1. Don’t ignore negative posts

Equally important: Do not delete complaints or criticisms addressed to the corporate social account. On social media, there’s no such thing as “If we ignore it, it will go away.”

2. Apologize quickly and sincerely

Publish the official response to the same social channel on which the situation arose.

3. Offer a remedy

Even if the problem can’t be fully solved right away, explain what steps are being taken to resolve the conflict.

4. Offer a sidebar where necessary

While it’s important to keep the public apprised of developments, sometimes taking the conversation with any offended parties offline is the best way to address the issue directly.

5. Monitor channels vigilantly

This should really be happening on an ongoing basis so you can tell both when a social media crisis is emerging—and when it’s finally resolved.

These are just some basic guidelines to get started on creating a strategy for social media crisis management. To build on these principles, there are a handful of executive-education courses on social media and corporate communications management available.

Laura Montgomery is a higher-education expert who blogs for The Economist Careers Network.

The Executive Education Navigator is a first-of-its-kind search and discovery tool launched by The Economist Careers Network to aid executives’ search for their ideal executive education programs. Its blog includes posts on career hacks and industry trends.

For a quick course on social media strategies, consider a Mediabistro online course on social media.

Topics:

Climb the Ladder, Managing
Job Search

10 Job Search Mistakes to Avoid While You’re Still Employed

Be smart at the office when you’re on the hunt for your next gig

busy creative office
John icon
By John Lombard
John Lombard is a content strategist and writer with over a decade of experience creating interactive and video content for brands like Apple, IBM, and Samsung. He previously worked at Mediabistro and now serves as a Client Strategist at Ceros.
4 min read • Originally published March 9, 2016 / Updated March 19, 2026
John icon
By John Lombard
John Lombard is a content strategist and writer with over a decade of experience creating interactive and video content for brands like Apple, IBM, and Samsung. He previously worked at Mediabistro and now serves as a Client Strategist at Ceros.
4 min read • Originally published March 9, 2016 / Updated March 19, 2026

It can be difficult, applying for your next media job when you’re already employed. And sure, it may seem like a great idea to work on your job search during your nine-to-five—you’re buzzed from company coffee, sitting at a desk feeling productive and all you can think about is channeling that energy into finding that next step on your ladder.

But the situation is dangerous, too: You can lose your current job if you’re caught.

If you’ve decided it’s time to look for a new job, then we’re here to help—especially when it comes to finding job openings—and to highlight workplace pitfalls to watch out for on your way to greener pastures.

Read on, but discretely! After all, having this article open is a true dead giveaway.

1. Changing Up Your Outfit

If you normally show up to work in a polo and khakis (like the State Farm guy) and today you show up in a full suit, everyone’s going to be like, “Well, Dan just came from an interview.”

You have a couple of options here: Step up your work clothes game—would it kill you to wear a tie every once in awhile?—or schedule your interview during non-work hours or take a personal half day for your big appointment.

2. Using Work Email to Reach Out to Prospective Employers 

Not only will the company you’re applying to find this unprofessional, you also run the risk of getting caught.

In many offices, supervisors can easily view your work email, and something with a subject line like, “Submitting Application for Digital Marketing Manager” would stick out like a sore thumb.

3. Checking Out at Work

Think you’ve got a new job on the horizon? Just left a promising interview? Don’t dial your effort down at your current job just yet. Remember, you want to leave on a high note…and not drop premature, clear-as-day signs that you’re on your way out.

4. Listing Your Current Company as a Reference

The best way to deal with this situation—besides never listing your current company as a reference if you’re applying on the stealth—is to let the company you’re applying to know you’d prefer to keep your job search private for now.

5. Printing Resumes or Cover Letters at Work

Don’t have a working printer? Go to Kinkos. Use a friend’s. But your work printer? Just don’t.

There are so many ways using your work printer could go wrong: The printer jams, a coworker sees what you’re printing, the printer log has a file called “Dan’s Resume”. Bottom line: Avoid the company printer at all costs.

6. Telling Your Colleagues

Nobody can keep a secret. Not even Mark from IT. He’s cool, but don’t tell him you’re looking to get out.

Because here’s the thing: Most people tell a secret not with bad intentions, but with the idea that the person they’re telling will “only keep it between us!” (“You promise?! This could seriously get Dan fired!”)

7. Saving Resumes on Your Work Computer

Picture this scenario: Your boss comes over to check something out on your computer and when you minimize your browser window he sees “Dan’s Resume” as plain as day on your desktop.

And that’s only one of the ways to get caught with saved job hunting materials on your work computer. Remember: You’re on a local network and your company can most likely see all.

8. Mentioning Anything on Social Media

Worlds are colliding, ya’ll. There’s no longer a separation between your online life, your work life and your private life. That is, unless you keep things off social media.

Don’t post anything that would even suggest you’re looking for a new job, even if you think you’re being discrete like, “Asking for good vibes from my FB crew! Big day tomorrow! #feelingpositive.”

And while this may be especially tough for someone who works in the media field, resist the urge.

9. Connecting on LinkedIn to Current Coworkers

LinkedIn should really be called “Here’s Who’s Getting Ready to Jump Ship.” Granted, it’s not as catchy as a name (and of course, it’s useful for more than finding a new job), but activity on LinkedIn can be huge red flag to your coworkers and supervisors.

It’s a good idea to wait until after you’ve landed your new job to connect with colleagues. And if you’re already connected to coworkers, make sure to hide your profile updates.

10. Posting Your Resume to Job Boards

Chances are, hiring managers or recruiters at your company will be using the same job boards to look for new talent that you’d post to.

Especially in the media industry, it’s a small world, and nothing says you’re looking for a new job than you posting your resume. So don’t do it.

Searching for greener pastures in your career? Check out Mediabistro’s job board, where top media companies are looking for top talent right now. 

Topics:

Get Hired, Job Search
Networking

How to Be a Standout Panelist at SXSW or Any Conference

Let your expertise shine in the panelist seat

panelist speaking at a conference
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By Joel Schwartzberg
Joel Schwartzberg is a workplace communications coach, speechwriter, and bestselling author whose books include "Get to the Point!" and "The Language of Leadership," with articles published in Harvard Business Review, Fast Company, and Newsweek. He brings over two decades of senior communications and editorial leadership experience at organizations including the ASPCA, PBS, and Time Inc.
7 min read • Originally published March 10, 2016 / Updated March 19, 2026
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By Joel Schwartzberg
Joel Schwartzberg is a workplace communications coach, speechwriter, and bestselling author whose books include "Get to the Point!" and "The Language of Leadership," with articles published in Harvard Business Review, Fast Company, and Newsweek. He brings over two decades of senior communications and editorial leadership experience at organizations including the ASPCA, PBS, and Time Inc.
7 min read • Originally published March 10, 2016 / Updated March 19, 2026

A conference panel may seem like something you can “wing”—after all, how tough is it to sit and field questions about what you know best? But succeeding in front of a large crowd is actually much more complicated than just standing up and giving a speech.

Consider the moving parts: getting your key points in; interacting with panelists, the moderator and the audience; responding to live questions; appearing both knowledgeable and open to ideas; and carefully straddling that line between saying too much and too little.

It can make for a very fretful experience, and seeming anxious is the last thing you want, especially when your fellow experts are as cool as pickles.

Fear not. Below, presentation experts offer their advice for holding your own when you take one of those seats on stage.

Do Your Homework

“Many people think they can just wing it—I’ve seen it a hundred times—but it’s important to do your homework,” says author and frequent panelist Nicole Williams, founder and CEO of the career website WORKS by Nicole Williams. She encourages panelists to “research the group and the conference and gear your comments to what’s most beneficial for them.” You can get information from the conference’s website or official program.

But your research shouldn’t stop at the conference itself. Get to know your neighbors, as well. “Look [the panelists] up on LinkedIn and see what groups and organizations they’re part of,” she advises. “Find other interviews they’ve given.” What they’ve said before is often a good indication of what they’ll say again.

Christine Auten, who’s produced sessions for South-by-Southwest (SXSW), encourages participants to check in early with fellow panelists and the moderator “to understand what your contribution to the topic should be.” This will help avoid surprises and correct misunderstandings (like your title, for example) before you put yourself out there.

It might also give you more to say. “Referencing the organization’s own research is always a winner, as is referencing the moderator’s work,” says consultant Joan Bryna Michelson, frequent panelist and president of JB Michelson & Associates.

Bottom line: By the time you sit down, the only strangers should be in front of you.

Get Interactive

If audiences wanted speakers who take turns, they’d watch a spelling bee. Seasoned conference audiences expect and want spontaneous interactions among panelists to create something close to a live environment. These interactions should be collegial, even friendly.

“Engage the other panelists and the audience as if you were at a dinner party with casual, real conversation,” says Thomas Rigler of Gerbler/Rigler, which organizes Digital Hollywood Content Summit.

Presentation specialist Debbie Fay, of Bespeak Presentation Solutions, agrees. “If another presenter says something interesting, you should be able to weigh in,” she says. “The more you bounce off one another, the more interesting it will be for your audience.”

But how and when do you bounce? First, be agreeable to disagreeing. “Healthy dissent makes for stimulating conversation,” says Jonathan Rick, president of The Jonathan Rick Group.

Professional speaking coach Martha Denton also offers this tip. “If disagreeing, frame it kindly: ‘I see your point, but I don’t agree for the following reasons.’ If agreeing with someone, don’t repeat what they already said—add to it.”

But don’t just agree or disagree for the sake of saying something. Audiences want real, original points, stresses consultant Marty Fahncke, chief marketing officer of Barton Publishing: “If you don’t have something of true value to add, just wait for the next question or topic.” Fahncke offers this famous quote: “When two men in business always agree, one of them is unnecessary.”

Keep Your Focus

Your panel has been given a specific subject—stick to it. “Attendees will be expecting your session to cover the topic promised in the session title and description,” Auten tells her SXSW speakers. “Try to fulfill that promise by staying on topic.”

But also stick to only what you know. “You’d be amazed how many panelists turn up to a discussion sure that they’ll be able to cope because they know their subject in general,” says Simon Raybould of Aware Plus, a UK-based presentation coaching service. “Panels aren’t about ‘in general’; they’re about ‘in particular.’ Make sure you dig up the necessary details.”

Jane McDonnell, executive director of the Online News Association, which runs a successful annual conference, agrees. “Know what you’re talking about. A lot of presentations fail right here long before the projector is set up,” she says. “You need to have ‘been there, done that’ to be an effective, helpful speaker.”

And if you get a question you can’t answer? Saying “I don’t know” is a-ok and certainly better than risking the alternative. “Do feel free to admit ignorance, especially when on stage with fellow experts who can call you on it,” says Rick.

Tell a Story

In addition to staying on topic, use devices to keep your audience interested, such as giving helpful advice and telling stories. “Storytelling makes your presentation engaging, relatable and personal,” says Steve Cherches, presentation coach and co-founder of training firm BigBlueGumball. “And go easy on the data. Your audience will be glad you did.”

Public speaking trainer and Keany Communications founder LeeAundra Keany agrees, recommending “examples and stories that support and enrich the topics you’ll be discussing.”

McDonnell advised sharing stories of failure—yes, failure—in particular. “You probably learned a lot from trying something and watching it go south,” she says. “Share that. It’s something probably everyone in the audience is familiar with and helps teach them to see it with another set of eyes.”

Practice Your Delivery

How you phrase and say your words may be as important as the words themselves. A good idea is to repeat questions in your answer or at least answer in complete sentences. “Not only will the gesture endear you to audience members who didn’t hear it the first time around, but it will also give you time to formulate your response,” suggests keynoter and corporate trainer Dr. Marlene Caroselli, author of Principled Persuasion. Caroselli adds “Don’t start every sentence with the word ‘I.’ It reveals a serious lack of originality… also makes you seem egocentric.”

The mere tone of your voice makes a difference as well, notes Raybould. “Before you speak, make a point in your head of dropping your voice to the lowest pitch that’s comfortable for you,” he says. “Low voices are associated with credibility and authority.” It’s true—no one in The Addams Family ever second-guessed Lurch.

Leave Your Sales Hat at Home

Remember that you’re selling your expertise, not your product. “The audience wants to hear what you have to say, not what you’re trying to sell,” says Cherches. “If you impress them with your insight and wit, your product or service will sell itself.”

Christine Clifford, public speaking coach and author of YOU, Inc.: The Art of Selling Yourself, concurs. “Avoid making references to your book or company. Instead, share the knowledge you have learned. Afterwards you can sell your products or services.”

Make Eye Contact

When answering a question, where do you look? Consultants mostly agree: Respond to whoever asked you the question. Audience questions go back to the audience; moderator questions go back to the moderator. But there are exceptions.

“If a moderator is acting as a proxy for the audience and asking questions submitted by them, always answer the question while facing the audience… they are the ones who really asked the question,” says Carma Spence, author of Public Speaking Super Powers.

You can also use your eyes to jockey for position, explains leadership strategist and author Mindy Gibbins-Klein. “When a question is aimed at the entire panel, catch the eye of the host before jumping in with an answer,” she says. “Move your body in a subtle way to signal that you have something to add.”

Dress Smart

How you look will be a big part of how you come across, and many audiences can’t help but compare your appearance to other panelists. “The way you dress is critical. You need to be smart enough to look credible, like an expert, but not so formal as to distance yourself from the audience and your fellow panel members,” says Raybould.

“We recommend dressing one level up from where you think you need to be, because it’s always easier to become informal than to try and become more formal.” In other words, guys, those ties can come off.

Raybould also recommended sitting up straight and not leaning back. “Body language isn’t a precise science and it’s often overrated, but the one thing an audience won’t tolerate is someone who looks smug or over confident,” he says. “Stay forward; stay focused.”

And keep in mind you’re in the spotlight. “Always assume someone in the audience is still watching you and could be snapping a picture with a cell phone,” says Spence.

As they say, it ain’t over ’til (the moderator says) it’s over.

Topics:

Climb the Ladder, Get a Media Job, Networking
Job Search

Why You Haven’t Found a New Job Yet (And How to Fix It)

Career coaches reveal the bad behaviors stunting your job search

unemployed job-seeker
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By Kristen Fischer
Kristen Fischer is a freelance writer, journalist, and copywriter with over 20 years of experience, currently serving as a health writer for AARP with previous staff roles at WebMD and WW. Her work has appeared in Prevention, Healthline, Woman's Day, Parade, and Writer's Digest, and she is the author of four books.
6 min read • Originally published March 10, 2016 / Updated March 19, 2026
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By Kristen Fischer
Kristen Fischer is a freelance writer, journalist, and copywriter with over 20 years of experience, currently serving as a health writer for AARP with previous staff roles at WebMD and WW. Her work has appeared in Prevention, Healthline, Woman's Day, Parade, and Writer's Digest, and she is the author of four books.
6 min read • Originally published March 10, 2016 / Updated March 19, 2026

As our job market continues to grow stronger, some media professionals still find themselves unemployed, or, if they’re working, unable to find that new gig. If you’ve been laid off or looking for a new job while working for a year or longer, the reason your phone isn’t ringing with corner office offers could be… you. Career experts say that these common behaviors can hamper any well-meaning job hunt.

1. No One Knows You’re Looking

If you’ve been laid off, the first reaction to being laid off isn’t generally a positive one—and those feelings can linger. Most people laid off report problems with depression, anxiety and insomnia, in addition to general challenges such as paying bills and losing health insurance.

According to a New York Times/CBS News poll, almost half of those surveyed say they felt embarrassed and ashamed about being out of work—especially men, most of whom felt they should be the breadwinners in their households.

J.T. O’Donnell, founder and president of Careerealism.com, says that it is easy for out-of-work media pros to want to avoid talking to people about their unemployment. But they need to get out there and start pitching what they have to offer, remembering that they are not “unemployed” but simply “between assignments.”

“Find your Jerry Maguire-ness and show people your passion for the media business,” she says. “Media pros know it takes more than words to attract an audience. Great media moments are about creating a feeling, inducing a reaction.”

“You aren’t going to convince anyone you are top media talent sitting at home,” adds O’Donnell.

2. Your Only Network Is the One You Use for an Internet Connection

Once you’ve put the word out to people you know, it’s time to mingle with those influencers you don’t. Miriam Salpeter, owner of Keppie Careers in Atlanta, says she thinks people are not getting jobs because they are not meeting people who can connect them with the right opportunities. Companies report that more than 27 percent of their jobs are filled with candidates who were referred to them, she says.

“Stop applying for jobs and start identifying people you need to know to share information and advice and build relationships that will lead you to your next job,” she adds.

Networking includes lots more other than handing out your card at a luncheon. It’s best to follow up with contacts within a few days of meeting in person and try to stay visible long after that. Add the person to your LinkedIn network right away.

Follow up with an email to see how they are doing. Try not to be too pushy, but do forge a relationship.

3. You Only Have One Resume and One Cover Letter

Customizing a resume or cover letter goes beyond changing the salutation. “We sometimes get lazy and just send out the same resume to all of the companies that we’re applying to with minimal changes,” says Erica Swallow, a content consultant and former contributor at Mashable.

“Sometimes it works if the companies you’re applying to are very similar in industry and culture, but it can oftentimes be a mistake.”

Salpeter adds that resumes that are not targeted to a specific job will be outdone by the person who takes the time to focus on the specific opportunity and tweaks the resume appropriately. This isn’t too time-consuming, either. Sometimes you can simply add some keywords or re-order bullet points to give it a new focus.

And unless you’re a new graduate, it’s time to ditch the “objective” and upgrade to a qualifications profile that talks about the skills and experience you have to offer.

“Flopping duties on a sheet of paper and hoping a hiring authority will extrapolate accomplishments and figure out where you fit in the organization doesn’t work,” says Dawn S. Bugni, a certified resume writer and career coach at write-solution.com.

4. You Don’t Tweet 

Listen up, Ms. Too Cool for School. While you’re at home sending your resume to that jobs@xyz.com address, the smart kids (and gainfully employed folks) are making valuable connections with media gatekeepers through social networking.

“New media and digital media… has completely changed the shape of how both business and media work,” says David Metcalfe, design and production coordinator at Terry College of Business in Athens, Georgia.

It has also shifted the way companies hire people because they generally want those that are savvy with social networking, and those who have a stellar online reputation, too. Metcalfe says that if you are not proficient using digital media for yourself, companies may not think you will be effective working for them.

5. You’re Not On Top of Your Industry

Many laid-off media professionals knew how to do their jobs, but are not up on the latest technologies and aptitudes. “Know about technology changes and trends, business trends and who is there [at the companies you target],” says Steven Savage, a California-based IT project manager in the video gaming arena.

Picking up new skills in blogging, podcasting and other of-the-moment trends is likely a useful addition to your career.

In fact, some employers say that they want multi-talented candidates, so instead of just hiring someone who can write news, they want the individual that knows how to post it online, as well—so expanding your skill sets can really pay off.

6. You’re a Traffic Reporter Only Looking for Traffic Reporting Jobs

“The media has changed so dramatically that many of the jobs no longer exist,” says Mark Goldman, a media relations specialist with Goldman McCormick PR in New York City. In fact, numerous jobs that were eliminated will not return no matter how high the economy soars.

Mitchell York, a career coach at e2ecoaching.com and former executive at Ziff Davis Media and CMP Media, believes it is imperative to expand your job search—and your skill sets, especially if you’re in a declining field like print advertising design.

“If someone is great at managing the creation and production of a complex print ad campaign, they have skills they can be used elsewhere, in functions like project management, negotiating, business development, managing contractors and working under time and budget constraints,” York explains.

Playing up these transferable skills is a smart choice. “Most people hang on too long to the hope they can wait it out and get back to the kind of position they had.”

7. You Think Big (Companies), Not Small

Mark Herschberg, the CTO of Flashpoint, believes that many media professionals are not familiar with the cultural values that smaller firms possess, so when targeting them, they don’t fit in and don’t get those jobs. “You can teach people tools, but you can’t teach cultural values,” he explains.

The transition from media giant to smaller-scale firm is possible, but you have to surround yourself in a more intimate setting. (And it doesn’t mean you’ll earn any less, either.) He recommends spending time at a startup or doing discounted consulting work to pick up on the values of today’s smaller firms.

8. You Focus Too Much on Your Years of Experience

Don’t worry about what employers think, says Bugni.

“If the job search and resume are focused on being able to do what the company needs, the extraneous information”—whether you’re “overqualified” to “too experienced,” that is— “shouldn’t even come into play. A resume is a sales and marketing document, not a ‘tell-all’ autobiography. Once the resume has compelled an interview, the change in career path and goals can be shared in a positive light.”

In the end, the success of your job search depends on you. Polish up that resume, bone up on your networking and even when things look bleak, keep a positive attitude.

Check out Mediabistro’s job board, where top companies are looking for top talent every day.

Topics:

Get Hired, Job Search
Skills & Expertise

16 Digital Marketing Infographics Every Marketer Should See

Bookmark this list to stay on top of 2016's biggest trends

Digital Marketing Infographics
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By Katie Hottinger
@katiehottinger
Katie Hottinger is a content strategist and UX designer with over 15 years of editorial experience across brands including JPMorgan Chase, Google, Condé Nast Traveler, and Mediabistro. She specializes in digital content strategy and multi-platform editorial execution.
3 min read • Originally published March 10, 2016 / Updated March 19, 2026
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By Katie Hottinger
@katiehottinger
Katie Hottinger is a content strategist and UX designer with over 15 years of editorial experience across brands including JPMorgan Chase, Google, Condé Nast Traveler, and Mediabistro. She specializes in digital content strategy and multi-platform editorial execution.
3 min read • Originally published March 10, 2016 / Updated March 19, 2026

Spring’s almost here and Q2 is right around the corner, but it’s not too late to make sure your digital marketing plans are helping keep 2016 on track to be the most successful, and measurable, year ever. Below, are 16 links to super-useful infographics to help you stay on top of 2016’s biggest trends—ones you won’t want to miss out on over the next nine and a half months.

1. 2016 Marketing Planning Calendar

Don’t let the chance to celebrate (and create related content for) National Grilled Cheese Day, Literacy Awareness Month or back-to-school season pass you by. This calendar from website developer Rebecca VanDenBerg keeps highly searched, topical times of the year front and center.

2. 12 Content Marketing Trends That Will Dominate 2016

Content creators, get ready for content-generating algorithms, instant articles on Facebook, Snaphat going from fringe to mainstream and other game-changers predicted in this chart from Simplilearn.

3. Microsoft 2016 Marketing Trends

Keep an eye on these tech devices Microsoft predicts will be front of mind, even game changing, including Oculus Rift, Hololens and wearables.

4. 5 Digital Marketing Trends to Watch in 2016

Mobile payments, personalization of ads and content marketing will only continue to grow, and become more mainstream, according to British firm WSI Internet Consultants.

5. How Will Digital Marketing Change in 2016?

Get graphic, easy-to-follow illustrations of how marketers will increase user tracking in mobile, ad-blocking will present even more challenges and more in this infographic from marketing firm Signal.

6. A Guide to 2016 Content Marketing Trends

Content marketers, see how your colleagues plan to create, promote, measure and pay for their work now through December in this infographic from Zencontent.

7. Top 8 Social Media Trends to Watch Out for in 2016

Look for more live-streaming video, more social channels getting into commerce and more in this infographic from CJG Digital Marketing.

8. Top 10 Digital Branding, PR & Marketing Trends For 2016

Expect videos to get shorter (five seconds!), privacy concerns to increase and marketing to become even more automated, according to this biggest-hits collection from Borenstein Digital Group.

9. 2016 Marketing Trends You Can’t Ignore

The rise of mobile, the enduring importance of site optimization and the impossibility of denying the existence of live-streaming apps top Reachlocal’s wrap-up of trends consumers love this year.

10. Launching an Effective Digital Marketing Campaign in 2016

Bulldog Digital Media’s infographic has friendly reminders of tools and techniques to use and update often, from keyword reviews, SEO audits, consumer research and more.

11. Hashtag Holidays 2016

Never miss a chance to tie your efforts to what social media’s talking about with Sprout Social’s curated calendar of SM’s favorite holidays (including—Cheers!—#nationalbeerday, April 7).

12. Everything You Need to Be a Social Media Rock Star

On Blast Blog’s handy cheat sheet breaks down posts across all platforms, highlighting image sizes, word counts, peak activity times as well as quick tips and tricks.

13. Top 8 Digital Trends in 2016

Get easily digestible data on the rise of interactive opportunities, the Internet of things and the coming of age of social media with this printable from Digital Marketing Philippines.

14. The 2016 Nonprofit Communications Trends Report

Nonprofit marketing has its own challenges; Nonprofit Marketing Guide’s infographic can help them balance conflict among communications, executive and development staff, all while engaging communities and donors.  

15. SEO Trends 2016

Optimizing content for SEO can be a grind; keep all the necessary steps front of mind with Midas Media’s easy-to-follow (and easy-on-the-eyes) chart.

16. 2016 Email Marketing Trends

Inquest Marketing’s infographic keeps email’s current vital stats—they’re most likely to be opened on mobile, and they have the highest ROI among digital efforts to prove ROI—front and center when designing your newsletter campaigns.

Topics:

Climb the Ladder, Skills & Expertise
Skills & Expertise

How to Break Into Content Strategy: A Career Guide

Journalism meets marketing in this media mashup field

content strategist working with content team
John icon
By McLean Robbins
McLean Robbins is a luxury travel editor, marketing leader, and adjunct faculty member at Georgetown University with two decades of bylines in Forbes Travel Guide, Robb Report, and Washingtonian. She is the founder of Lily Pond Luxury, a Condé Nast Top Travel Specialist agency, and previously served as VP of Marketing at MBO Partners.
4 min read • Originally published March 15, 2016 / Updated March 19, 2026
John icon
By McLean Robbins
McLean Robbins is a luxury travel editor, marketing leader, and adjunct faculty member at Georgetown University with two decades of bylines in Forbes Travel Guide, Robb Report, and Washingtonian. She is the founder of Lily Pond Luxury, a Condé Nast Top Travel Specialist agency, and previously served as VP of Marketing at MBO Partners.
4 min read • Originally published March 15, 2016 / Updated March 19, 2026

In a world of bloggers, influencers, social media managers and content marketers, job seekers may wonder where all the “normal” jobs have gone. Good news: They’re still there, just under different titles, with slightly more nuanced skill sets.

One of the most popular new career options is working in content strategy, a field that traditionally combines skills of journalism with the savvy of a marketer to help brands and companies understand how to best position their content in a digital realm.

Technically, content strategy has to do with the planning, development and maintenance of content in any form—from written to visual and print to digital.

Content strategists can come from any number of fields. Today, some students may leave college or graduate school with the desire to be content strategists, but the best (in our humble opinion) grow into it from fields of media/journalism, design and user experience.

The skill sets may be diverse, but the traits of a good strategist are similar: Organizations hiring a content strategist are acknowledging the need for an individual or a team to fix a content problem, likely on their digital channels. The person in charge needs to be an excellent communicator, a deft negotiator, and a get-it-done personality who isn’t afraid to roll up his or her sleeves and dive into what is likely a mud-filled pit of snakes, secrets and more.

The best content strategists will have to think like marketers, write and edit like journalists, analyze like data scientists and speak like developers.

So, how to do you get there? Here are three common ways:

The Writer / Editor Turned Strategist:

Writers and editors are perhaps the most likely to look for a career in content strategy, because they’ve basically been doing the role for years already. Magazine editors are already familiar with the basic principles of auditing (finding out what has been done before), content planning (after all, editorial calendars are a print concept) and creative presentation (hello, visual layout).

What to Master: Most commonly, writers and editors need to know how not only to see the facts and report a story, but also to shape that story with a marketing eye towards what helps move the needle from a brand or business perspective. They’ll need to feel comfortable repackaging and re-formatting the same content to fit different mediums, and using digital-first techniques like search engine optimization that aren’t print focused.

Biggest Struggle: Writers must show that their skill is more than just putting fingers to keyboard, and that they’re not just copy creators, but part and parcel to a company or brand’s overall strategy.  

The Developer / User Experience Pro:

Content strategy is a digital-first field where data rules decisions. User paths, journeys and experience are integral to a content strategy that works for your organization, so it’s only natural that some tech pros would take up the mantel of strategist for their organization.

What to Master: Developers are often so focused on how something works that they forget the magic of content strategy is in creating sticky, engaging content. SEO is not just technical in nature, but also reliant on storytelling that brings users back again and again.

Biggest Struggle: Data isn’t always sexy or interesting. Make sure to show senior management exactly how data can impact the bottom line, but still leave room for creativity too. Remember that just because something didn’t work once doesn’t mean that it won’t work again if done differently or with better execution.

The Creative Type:

Content that hooks the user increasingly takes forms beyond the written word—from infographics and slideshows to videos and data visualizations, there are many ways to tell a compelling story. That’s part of the reason that savvy creative professionals turn to content strategy—they don’t just want to tell someone else’s story, they want to help shape the narrative as well.

What to Master: Many creative pros are given a list of requirements and told to create a narrative. The best strategists see content as part of a spectrum that aids a user at all phases of the sales funnel, and can help create content to touch each part of the user journey.

Biggest Struggle: Creative types will also need to be able to present the “why” of the equation to senior management—not just how a story looks enticing to the user, but how it will be backed up with data to drive a return on investment, or ROI.

McLean Robbins is a content strategist, copywriter, digital consultant and instructor of Mediabistro’s Blogging, SEO Writing and Content Marketing classes. Find her at mcleanrobbins.com.

Topics:

Climb the Ladder, Skills & Expertise
Job Search

How to Handle Multiple Job Offers Like a Pro

Advice from a pro on handling this awesome-but-tricky situation

job-seeker juggling oranges
John icon
By John Lombard
John Lombard is a content strategist and writer with over a decade of experience creating interactive and video content for brands like Apple, IBM, and Samsung. He previously worked at Mediabistro and now serves as a Client Strategist at Ceros.
4 min read • Originally published March 16, 2016 / Updated March 19, 2026
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By John Lombard
John Lombard is a content strategist and writer with over a decade of experience creating interactive and video content for brands like Apple, IBM, and Samsung. He previously worked at Mediabistro and now serves as a Client Strategist at Ceros.
4 min read • Originally published March 16, 2016 / Updated March 19, 2026

You’ve searched through the job boards. You’ve scored the interviews. You nailed the follow-through. And you did it, in spades: not just one job offer, but two at the same time. That just means you’re doubly-awesome, right? While this is a good problem to have, it takes skill to navigate.

So you can be sure you’re making the best decision while also maintaining a good standing with both companies, we talked with Alex Twersky, career expert, co-founder of Resume Deli and Mediabistro’s own resume and cover letter writer, to help shed some light on this topic for you—the luckiest job-seeker ever who we’re not jealous of at all.

Tackling the Ideal Situation

In a perfect world, you’d be given two job offers around the same time. Here, the first thing you should do—after somehow landing two job offers, you magical beast—is contact the companies and ask for two or three days to make a decision.

Throughout this process, Twersky reminds candidates to be “professional, courteous and sincere” and warns job-seekers against attempting to start a bidding war between the two companies.

Making a Decision

Deciding between two job offers can be a tough call—you job-landing wizard—and in order to make a sound decision, Twersky recommends making a list followed by a good old fashioned gut check.  

Create a spreadsheet or just a simple mental checklist, which, as Twersky recommends, includes qualitative factors such as your perception of the company culture at Company A versus Company B.

While salary and benefits are always going to be determining factors in your decision, “choosing between one position and another entails imagining how you will feel on a day-to-day basis occupying one role or the other,” says Twersky.

If your situation is the more common scenario—where you’re offered one job but are holding out for another job offer—then you’re going to need to employ a little more strategy. Read on.

Tackling the Less Ideal—but Still Equally Amazing—Situation

So Company A sent you an offer, but you’re still holding out for an offer from Company B, who you’ve already interviewed with—you samurai of the job search. The first thing Twersky recommends doing is asking yourself if you can feasibly take the risk by holding out for Company B.

If you’re in need of paycheck to pay your rent or mortgage on time, then the smarter move might be to take the offer on the table. But, “if time is on your side, and Company A doesn’t entice you enough to leave your present position, then you can certainly take the risk and wait for Company B,” says Twersky.

Lighting a Little Fire

To aid the process, Twersky suggests you send an email to Company B’s recruiter or HR team asking about their timeline for making a decision, stating that you’d prefer not to entertain any other offers until you understand Company B’s disposition.

By doing so, you’re sending the message that you’re wanted by other companies while also reaffirming that Company B is your top choice.  

You can also reach out to HR and let them know that, if offered, you would accept the job without hesitation, says Twersky. And of course, with all your correspondences remember that, “HR is not your best friend so you need to frame things you say or write accordingly,” reminds Twersky.

Removing Yourself from Consideration

When you finally make your decision between offers—you master of the job boards—you should contact the other company right away to remove yourself from consideration, kindly professionally and graciously.

And if you fall into the situation where you’re still holding out for an offer from a second company, consider this:

If you’re not completely enthused by your backup job choice, and you’re financially able to let it go, “then practice good job karma and let it go so it can land on another deserving candidate while you apply your energies to snagging the offer you REALLY want,” says Twersky.

Taking a strategic approach to your job search is known to up your interviews, increase your salary offerings and land you in a job you’ll actually love. If you’re ready to take your job search to the next level, check out Mediabistro’s Career Services, whose experts help transform your resume, cover letter and social profiles into a professional package employers can’t resist.

Topics:

Get Hired, Job Search
Productivity

12 Bad Habits Sabotaging Your Job Search (And How to Break Them)

Not getting the job offers you want? You might be doing something wrong

job-seekers waiting for an interview
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By Brittany Taylor
Brittany Taylor is an enterprise marketing manager and content strategist with over a decade of experience in B2B content marketing, brand building, and ghostwriting, with bylines in SELF, Teen Vogue, and Mediabistro. She currently leads content and branding across multiple brands at HireQuest Inc.
6 min read • Originally published March 17, 2016 / Updated March 19, 2026
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By Brittany Taylor
Brittany Taylor is an enterprise marketing manager and content strategist with over a decade of experience in B2B content marketing, brand building, and ghostwriting, with bylines in SELF, Teen Vogue, and Mediabistro. She currently leads content and branding across multiple brands at HireQuest Inc.
6 min read • Originally published March 17, 2016 / Updated March 19, 2026

Are you committing a job search sin? We talked to human resources executives and recruiters and asked them to be brutally honest about the bad habits job searchers can pick up. Here’s what they want you to stop doing before they get you booted from an applicant pool.

1. Opting for Speed Over Details

With some jobs garnering application counts in the hundreds after 24 hours online, we totally understand why you want to be on the top of the pile. But that doesn’t mean you should hit submit before a proofreading round—or three.

“Most jobs require attention to detail—especially in the media industry where a main aspect of the job is effective communication,” says Michele Mavi, director of content development, internal recruiting and training at Atrium Staffing.

“Unfortunately, grammatical errors or typos shine a light on the fact that attention to detail may not be your strong suit. Always print your resume to proof it and have at least two other people proof it for you as well.”

2. Listing Responsibilities Rather than Demonstrating Success

Success starts at the top of your resume, Mavi says. “Our immediate instinct when populating our job description in bullet point format is to provide a litany of ‘responsible for’s.”

The scope of your responsibilities is important, but your achievements are what recruiters want to know about. Pair these with active verbs to stand out. “Rather than ‘managed a team to achieve,’” Mavi says, “perhaps you use ‘motivated a team to achieve.’”

3. Expressing Boredom During an Interview (Even If It’s an Accident)

There are some things you can’t help. Your body language is not one of those things, says career coach Ronald Kaufman. “To indicate that you’re on the same wavelength” as your interviewer, match their posture, gesture, rate of speech and volume, he advises.

“If they use certain buzz words, use them too. If they’re looking for a dynamic, detail oriented, team player, relate back to them, ‘I feel I’m qualified because I am a dynamic, detail oriented, team player.’ Talk their talk.”

4. Rehashing Your Resume in Your Cover Letter

Cover letters are tricky to write; a good one isn’t just a regurgitation of your resume. “It’s meant for you to share information that a hiring manager can’t get from your resume alone,” Mavi says. “The cover letter is your opportunity to demonstrate a personal connection between yourself and the organization in a way that resonates with the reader.”

5. Wasting Resume Space on Weak Points

Kelly Poulson, vice president of talent and operations at Allen & Gerritsen, chides applicants who waste valuable resume real estate on obvious things, like “references available upon request.” Including “lame non-differentiators,” she says, is “a big missed opportunity.”

Don’t waste space on these empty phrases at the expense of big stuff recruiters want to know about, like “your volunteer experience that shows your range in terms of skill-sets that might make you more attractive to an employer.”

6. Sending out Form Resumes and Cover Letters

Customization is key! Our hiring experts continue to see cookie-cutter resumes and bland cover letters. “Using specific language from the job posting will help ensure your resume comes up in search results as a ‘match’ in the applicant tracking system used to manage the responses,” Mavi advises.

To tailor your resume to each job, “create an inventory for each job that you’ve had,” says Kaufman. “Then pull those things from your inventory that are relevant to this particular job, at this particular company, in their particular industry.”

7. Not Taking the Social Advantage

“I don’t want to be a downer and say that resumes go into a black hole,” Poulson says, “but what candidates don’t realize is the sheer volume of applicants that each posting can bring in.”

To jump ahead of other candidates who are sitting back and letting overwhelmed recruiters weed through the pile, Poulson urges you to log onto social media and reach out directly to hiring managers. “Show them that you are willing to go the extra mile to work with their organization,” she says.

8. Ignoring the Networking Big Picture

Networking isn’t about working the room. “Effective networking is focusing on what you can do for others, instead of what they can do for you,” Kaufman tells us. “Networking is about creating mutually supportive relationships.

Constantly look for ways to support others in succeeding, whether it’s a referral or introduction, providing useful information or being a sounding board for their ideas, be a source for success.”

9. Missing out on Non-Traditional Networking Opportunities

And networking isn’t just a thing you do at meetups and conferences. Mavi’s favorite tip for job seekers is to look out for networking opportunities wherever they are, whether it’s in line at a coffee shop, waiting for a table at a restaurant or standing at a bus stop.

“You must be open to people, their stories and what can happen when people are disarmed by a simple ‘Hello’ or ‘Excuse me, I’ve seen so many people reading that exact book today, would you recommend it?’” Mavi shares. “You never know who you’ll meet that way. I ended up with a husband because I asked him about his iPhone seven years ago. Trust me, you have more to lose by not being open!”

10. Zipping Those Lips

Asking questions during job interviews isn’t just important, it’s essential. Poulson can’t believe how big of a problem this still is for job seekers. “Even if you feel like the person you’re meeting with has covered everything you might possibly want to know about the job or organization, get creative,” she urges.

“Ask them about why they chose to work there or why they do what they do. Make it evident that you have an interest beyond yourself and this particular role.”

11. Making It All About You

When you go on and on about you in your cover letter, what the hiring manager hears is, “’Hire me for me because it’s what I want.’ The letter should express why the company will benefit from bringing you on board,” Mavi says.

“Try expressing your interest by saying, ‘I’d love to help company X carry out its mission of offering quality healthcare at affordable prices and believe I can create cost-effective marketing plans that will drive revenue.’ It’s even better if you add, ‘In fact, I have three strategies I’d love to discuss,’” she says, which shows that you’re already thinking about how you can add value to the company.

12. Forgetting the Thank-You

Thank-you notes or emails—both are acceptable!—remain on the list of must-dos. But to be memorable, Poulson wants you to go above and beyond by referencing the conversation you had with your interviewer. She still remembers one candidate she talked to last year.

“I mentioned that I want to see a great white shark in the wild,” she says. “Her thank you note was a design of me and a shark. Brilliant move. I had totally forgotten about the conversation but it meant a lot that she went out of her way to do something special. She went above and beyond in the thank you which means she’ll more than likely do the same on the job. She’s been working with us ever since.

Topics:

Be Inspired, Productivity
Skills & Expertise

What Every Media Professional Needs to Know About SEO

Smart use of keywords, some professional help and constant vigilance are required

seo written on paper
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By McLean Robbins
McLean Robbins is a luxury travel editor, marketing leader, and adjunct faculty member at Georgetown University with two decades of bylines in Forbes Travel Guide, Robb Report, and Washingtonian. She is the founder of Lily Pond Luxury, a Condé Nast Top Travel Specialist agency, and previously served as VP of Marketing at MBO Partners.
3 min read • Originally published March 21, 2016 / Updated March 19, 2026
John icon
By McLean Robbins
McLean Robbins is a luxury travel editor, marketing leader, and adjunct faculty member at Georgetown University with two decades of bylines in Forbes Travel Guide, Robb Report, and Washingtonian. She is the founder of Lily Pond Luxury, a Condé Nast Top Travel Specialist agency, and previously served as VP of Marketing at MBO Partners.
3 min read • Originally published March 21, 2016 / Updated March 19, 2026

Nearly every media professional today touches digital in some aspect of their job. And that means every media professional needs to have some knowledge of Search Engine Optimization, or SEO.

Depending on your job duties, you may not need a hands-on understanding of technical SEO—the way your website is set up to allow search engines to crawl and easily index your website.

But you certainly need to understand how to optimize your on-page content so search engines will find it and display it prominently, and how it can help you both in your job and to improve the performance of your organization, client and your own personal brand.

Keywords Are Old School

If you have some previous SEO experience, you probably know it has—or once had—something to do with keywords. That’s still (sort of) true. Optimization, or preparing a digital asset for its “optimal” placement online, is about creating quality content that resonates not just around a specific keyword, but multiple terms within a given theme.

What does this mean for you? Actual application of this is nuanced, but if you see on-page copy with clunky “search terms” pushed unnaturally throughout, you’ll want to make an immediate fix—usually by re-writing the copy to make it more user friendly.

Look at the Technical, or Hire Someone to Do So

Media professionals aren’t expected to be tech experts—but they should know, as with anything else, when to bring in the pros.

There are many technical factors that can cause SEO efforts to go awry, and a few simple fixes—including slow site speed (try Google’s PageSpeed Insights tool) and issues within Google Search Console (the no-charge web service for webmasters that will send notifications when errors occur).

But trust your gut. If you think there’s a serious issue, bring it to a tech pro, stat. Not every web pro can handle SEO either—nearly every agency purports to offer “SEO” as a service, but you’ll want to do some detailed evaluations to find out if it’s actually a core competency.

There’s No Such Thing As “Set It and Forget It” in SEO

Ongoing content creation and optimization, social amplification and link building are daily efforts. You can’t just hire an agency or individual to “do the SEO” for your website and consider yourself done.

If your budget doesn’t permit a full time SEO professional, dedicate someone on your team (or yourself, if you’re self-employed) to continue updating your brand’s content, driving to obtain press from well-qualified third parties and continuing to ensure that your site looks and functions with best digital practices.

SEO is a field where it’s better to do some small things well if you don’t have the time and budget to do all, instead of doing nothing at all.

SEO Skills Are No Longer a “Nice to Have”

Whether you’re a freelancer or a digital media pro, SEO is no longer something best left to others. You’ll need at least a foundational expertise to succeed in any media job today. Consider taking specific SEO classes or just beefing up your experience by visiting top blogs—try adding Google’s Official Blog, Search Engine Land and Moz to your weekly reading.  

Instructor McLean Robbins is a content strategist, copywriter and digital consultant. Find her at mcleanrobbins.com.

Want to learn more? Try McLean’s SEO Writing, a two-session on-demand course that covers the basics.

Topics:

Climb the Ladder, Skills & Expertise

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