PR pros can be either the nicest, friendliest people you meet all day, or nasty ogres looking for a chance to flip out after a hard day dealing with an annoying client. Oh joy! You never know which you’ll get when you innocently ask, “Got a moment?”

So how do you deal with your boss when they’re acting like a snapping turtle out of water? Lynn Taylor, author of Tame Your Terrible Office Tyrant; How to Manage Childish Boss Behavior and Thrive in Your Job has a couple of suggestions. Taylor is also a former PR pro, so she’s got some experience dealing with this less than cheerful behavior in the firm environment.

Click through for her take.

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