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Posts Tagged ‘random acts of kindness’

GOOD NEWS: Domino’s Pizza Guy Gets $1,268 Tip from Indiana Wesleyan University

james gilpinMeet James Gilpin. 

He’s a mild-mannered man and dedicated Domino’s Pizza delivery guy in midstate Indiana who had no idea that his next delivery was about go viral and almost become life-changing. His store in Marion got a call from someone at Indiana Wesleyan University for two pepperoni pizzas totaling $12.50. No reason to think this order was going to be any different, but little did he know that James was going to be the living lesson portion of today’s sermon in chapel.

Keith Newman, CEO of Residential Education, wanted to physically involve someone in the topic of the day: “Do for one, what you wish you could do for everyone.” Newman said he heard a pastor teach that saying and wanted to pass it on to the students — more than 3,000 of them sitting in chapel, and waiting for some pizza.

Or, at least, that’s what the Domino’s guy thought.  Read more

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PR Win: Red Robin Encourages ‘Unbridled Acts’ of Kindness

Red Robin Gourmet BurgersToday in It’s the Small Things News, the manager of a North Carolina branch of burger chain Red Robin scored a big PR win just by being nice to a pregnant customer (and saving her a few bucks in the process).

The story: a man visited the restaurant with his (very) pregnant wife and their young son. As he explained to Consumerist, the  manager saw his family come in and stopped by to chat before their meal arrived; he was “extremely friendly and jokingly asked [the] wife if this was her last meal before heading to the hospital” before comping her entire meal and adding the message “MOM 2 BEE GOOD LUC” to the receipt.

Hearts were warmed all around.

A couple of caveats: We understand that any lower-level employee at a comparable restaurant who pulled a move like this would probably find him or herself filing for unemployment right about now. And of course that $11.50 discount comes right out of Red Robin’s budget. Still, we can’t overstate the PR value of “being a nice guy”. Customer loyalty is worth more than a few extra bucks, right?

In a follow-up post, the manager explains that he didn’t do it for the media attention:

Read more