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Two days after The New York Times asked Yelp co-founder and CEO Jeremy Stoppelman, “If nothing else, do you think you have a public relations problem?” we caught up with Yelp VP of Communications Vince Sollitto.

The Times article, titled, “Running Yelp, the Site Business Owners Love to Hate,” refers in part to three class action lawsuits against Yelp on behalf of eleven businesses, which allege the company has tried to get businesses to advertise on the site by saying it could alter their reviews.

Sollitto has extensive PR experience, having formerly served as Arnold Schwarzenegger‘s handler and also head of communications at PayPal.

We asked him how he would respond to the Times headline, “the site business owners love to hate.”

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