QA Project Manager (Video Game) - North Charleston - SC Job at Side in North Cha
Side, North Charleston, SC, United States, 29405
QA Project Manager (Video Game) - North Charleston - SC
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Description
PTW is seeking an experienced Project Manager with a proven track record in managing the creation, management, and delivery of quality products from start to finish. This key role supports our delivery teams across various tasks, projects, and initiatives. As the Project Manager, you will oversee and manage the global portfolio, focusing on onboarding, operations, technology, processes, and procedures. Your goal will be to drive consistency and best practices that benefit our clients, working collaboratively with internal resources, stakeholders, and external partners. You will also work closely with clients and internal teams to ensure client satisfaction and retention. The ideal candidate should be passionate about games, possess a strong quality mindset from a consumer perspective, and demonstrate collaborative leadership. Is this you?
What you’ll be doing
- Drive the implementation of multiple project initiatives, collaborating with cross-functional teams to meet milestones within set timeframes.
- Establish and enforce best practices for organization, reporting, and support of key delivery processes.
- Communicate program-related business, functional, and creative information to stakeholders and senior management.
- Lead key projects and initiatives related to delivery operations.
- Facilitate and coordinate project and program meetings.
- Manage client onboarding processes and deliverables, coordinating with supporting teams.
- Assist in preparing business cases and supporting documents for key initiatives.
- Manage issues, risks, and dependencies effectively.
- Document and implement lessons learned.
- Define ‘best practice’ methodologies with other Project Managers for future projects across multiple business lines.
Requirements
What we’re looking for:
- 3-5 years of relevant experience in Project Management or a similar role within the Video Games or related industry. Experience in an outsource environment is a plus.
- Excellent proficiency in English is essential for understanding and interpreting internal documentation from international clients.
- Strong relationship-building and collaboration skills with both clients and internal stakeholders.
- Proven ability to manage multiple projects, resources, and deliverables across different functions and global locations.
- Excellent written and verbal English communication skills; proficiency in French is an asset.
- Ability to handle ambiguity and work under pressure.
- Effective at managing competing priorities.
- Resourceful, proactive, and problem-solving mindset.
- Experience with project management and PMO practices.
- Ability to operate within the required time zones for specific clients or projects.
- Basic proficiency in French to facilitate communication when needed.
Nice to have:
- Understanding of the full software localization cycle, including translation, LQA, and audio.
- Project management certifications such as PMP, ACP, etc.
Benefits
Competitive salary, medical, dental, vision, 401K with matching.
Who we are
PTW is a global games services company providing technical and creative services to major developers and studios worldwide. Founded in Japan in 1994, PTW has grown to over 40 studios across 16 countries, with offices in North America, Europe, South America, and Asia. Our services include art production, game development, quality assurance, player support, community management, localization, audio production, and data collection. The PTW family includes SIDE, 1518 Studios, and Ghostpunch Games. For more information, visit www.ptw.com.
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