Akima
Senior Technical Writer/Developer (Salesforce Web Support)
Akima, Fort George Meade, Maryland, United States
Senior Technical Writer/Developer (Salesforce Web Support)
Join to apply for the
Senior Technical Writer/Developer (Salesforce Web Support)
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Akima Senior Technical Writer/Developer (Salesforce Web Support)
2 weeks ago Be among the first 25 applicants Join to apply for the
Senior Technical Writer/Developer (Salesforce Web Support)
role at
Akima Get AI-powered advice on this job and more exclusive features. Compass Point is looking for a Senior Technical Writer/Developer (Salesforce Web Support) to work in Fort Meade, Maryland. To join our team of outstanding professionals, apply today!
Researches, writes, edits and proofreads technical data for use in documents or sections of documents such as manuals, procedures and specifications. Ensures technical documentation is accurate, complete, meets editorial and government specifications and adheres to standards for quality, graphics, coverage, format and style. Assists in establishing style guidelines and standards for texts and illustrations. Retrieves, organizes, analyzes and synthesizes subject matter and transforms it into easy-to-understand information. Creates or revises hardware or software product documentation, which includes installation, operation and maintenance instructions and other technical publications such as technical advisories and release notes. Performs work with a high degree of latitude. Handles the most complex issues. Possesses expert knowledge of subject matter. May act as a lead.
Responsibilities
With input from technical Subject Matter Experts (SMEs), develop white papers to address common issues and provide recommendations and workarounds for known issues. Assist in collecting and organizing information for the preparation of user manuals, training materials, installation guides, proposals, optimization suggestions, and reports. Responsible for editing functional descriptions, system specifications, user manuals, special reports, or any other customer deliverables or document, conducting research and ensuring the use of proper technical terminology, translating technical information into clear, readable documents to be used by technical and non-technical personnel, using the standard help compiler to prepare all on-line documentation (for applications built to run in a Windows environment), and assisting in performing financial and administrative functions. Prepare and maintain operations documentation, user guides and manuals and technical publications. Prepare reports, responses, and briefings targeted to a wide range of audiences. Work with developers to produce quality documentation and training materials. Coordinate layout and design of documents. Work on all phases of documentation. Assist in the preparation of documents and supports the development of contract deliverables and reports. Capable of managing several different tasks from several different requestors at one time. Work with the engineering team and technical writers to create/maintain web pages via Salesforce that will capture frequently asked questions and answers. Work with PMO staff to develop webpages that address cloud capabilities across multiple vendors. Work with PMO staff to develop salesforce workflows to manage customer interactions to include forwarding emails, creating customer feedback forms to collect mission owner feedback, and organizing that data into reports so that it can be reviewed and prioritized by the government.
Qualifications
An interim Secret clearance is required for consideration, an active DoD Secret clearance is highly preferred 10 years of recent relevant experience (five years of which in Computer Science or related field or in an engineering related discipline); BA/BS (or equivalent) and Information Assurance Management (IAM) IAM-III level certification.
Job ID
2025-16477
Work Type
On-Site
Pay Range
120,000 - 140,000
Benefits
Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and part-time employees.
Company Description
Work Where it Matters
Compass Point, an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
At Compass Point, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
For our shareholders , Compass Point provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
For our government customers , Compass Point delivers a broad range of skilled IT services, including data-centric services, software development, IT infrastructure modernization, managed IT services, and more.
As a Compass Point employee , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
Job ID:16477-en-us Seniority level
Seniority level Not Applicable Employment type
Employment type Full-time Job function
Job function Information Technology Industries Defense and Space Manufacturing Referrals increase your chances of interviewing at Akima by 2x Get notified about new Senior Technical Writer jobs in
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Join to apply for the
Senior Technical Writer/Developer (Salesforce Web Support)
role at
Akima Senior Technical Writer/Developer (Salesforce Web Support)
2 weeks ago Be among the first 25 applicants Join to apply for the
Senior Technical Writer/Developer (Salesforce Web Support)
role at
Akima Get AI-powered advice on this job and more exclusive features. Compass Point is looking for a Senior Technical Writer/Developer (Salesforce Web Support) to work in Fort Meade, Maryland. To join our team of outstanding professionals, apply today!
Researches, writes, edits and proofreads technical data for use in documents or sections of documents such as manuals, procedures and specifications. Ensures technical documentation is accurate, complete, meets editorial and government specifications and adheres to standards for quality, graphics, coverage, format and style. Assists in establishing style guidelines and standards for texts and illustrations. Retrieves, organizes, analyzes and synthesizes subject matter and transforms it into easy-to-understand information. Creates or revises hardware or software product documentation, which includes installation, operation and maintenance instructions and other technical publications such as technical advisories and release notes. Performs work with a high degree of latitude. Handles the most complex issues. Possesses expert knowledge of subject matter. May act as a lead.
Responsibilities
With input from technical Subject Matter Experts (SMEs), develop white papers to address common issues and provide recommendations and workarounds for known issues. Assist in collecting and organizing information for the preparation of user manuals, training materials, installation guides, proposals, optimization suggestions, and reports. Responsible for editing functional descriptions, system specifications, user manuals, special reports, or any other customer deliverables or document, conducting research and ensuring the use of proper technical terminology, translating technical information into clear, readable documents to be used by technical and non-technical personnel, using the standard help compiler to prepare all on-line documentation (for applications built to run in a Windows environment), and assisting in performing financial and administrative functions. Prepare and maintain operations documentation, user guides and manuals and technical publications. Prepare reports, responses, and briefings targeted to a wide range of audiences. Work with developers to produce quality documentation and training materials. Coordinate layout and design of documents. Work on all phases of documentation. Assist in the preparation of documents and supports the development of contract deliverables and reports. Capable of managing several different tasks from several different requestors at one time. Work with the engineering team and technical writers to create/maintain web pages via Salesforce that will capture frequently asked questions and answers. Work with PMO staff to develop webpages that address cloud capabilities across multiple vendors. Work with PMO staff to develop salesforce workflows to manage customer interactions to include forwarding emails, creating customer feedback forms to collect mission owner feedback, and organizing that data into reports so that it can be reviewed and prioritized by the government.
Qualifications
An interim Secret clearance is required for consideration, an active DoD Secret clearance is highly preferred 10 years of recent relevant experience (five years of which in Computer Science or related field or in an engineering related discipline); BA/BS (or equivalent) and Information Assurance Management (IAM) IAM-III level certification.
Job ID
2025-16477
Work Type
On-Site
Pay Range
120,000 - 140,000
Benefits
Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and part-time employees.
Company Description
Work Where it Matters
Compass Point, an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
At Compass Point, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
For our shareholders , Compass Point provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
For our government customers , Compass Point delivers a broad range of skilled IT services, including data-centric services, software development, IT infrastructure modernization, managed IT services, and more.
As a Compass Point employee , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
Job ID:16477-en-us Seniority level
Seniority level Not Applicable Employment type
Employment type Full-time Job function
Job function Information Technology Industries Defense and Space Manufacturing Referrals increase your chances of interviewing at Akima by 2x Get notified about new Senior Technical Writer jobs in
Fort Meade, MD . Washington, DC $81,120.00-$117,173.33 7 months ago Arlington, VA $81,120.00-$117,173.33 7 months ago Rockville, MD $81,120.00-$117,173.33 7 months ago Arlington, VA $81,120.00-$117,173.33 7 months ago Senior Technical Writer (Top Secret Clearance Required)
Senior Technical Writer (Top Secret Clearance Required)
Arlington, VA $119,884.50-$173,166.50 7 months ago Senior Technical Writer (Top Secret Clearance Required)
Bethesda, MD $119,884.50-$173,166.50 7 months ago Technical Editor and Writers - General Consideration
Washington, DC $63,093.33-$85,626.66 5 months ago Senior II Technical Writer (Senior II Writer/Editor)
Senior Technical Writer (Top Secret Clearance Required)
Washington, DC $119,884.50-$173,166.50 7 months ago Arlington, VA $63,093.33-$85,626.66 5 months ago Washington, DC $95,000.00-$115,000.00 2 weeks ago Mid-level Technical Writer (Various Levels)
Laurel, MD $114,000.00-$164,000.00 11 months ago Arlington, VA $63,093.33-$85,626.66 5 months ago Technical Writer (Top Secret Clearance Required)
Rockville, MD $63,093.33-$85,626.66 5 months ago Laurel, MD $49,996.80-$290,004.00 3 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr