Oracle
The Oracle Fusion Service organization aims to eliminate bad experiences by enhancing customer service for businesses. This role is within the Agent UX team, which employs innovative technologies to develop a top-tier application for customer service agents. The application features an intuitive user interface tailored for both technical and business users, emphasizing usability, visual appeal, and a customizable, feature-rich experience. Its modular architecture supports internal development, rapid deployment, and seamless integration with customers and partners.
This position offers the chance to collaborate with an agile team of creative professionals working with cutting-edge cloud technologies to deliver support experiences across various devices and interfaces. We seek expert developers capable of producing clean, well-designed, and elegant code, along with creative problem-solving and innovative thinking. This is a valuable opportunity to contribute to a successful, expanding team where you can see and use your software in real-world interactions with major brands.
Qualifications
Certain US customer or client-facing roles may require compliance with applicable mandates, such as immunization and occupational health requirements. Range and benefits are location-specific: US: Hiring Range in USD from $84,000 to $178,100 per year, with potential bonuses and equity. Oracle maintains broad salary ranges to accommodate variations in experience, skills, market conditions, and locations, reflecting different products, industries, and lines of business. Applicants are typically placed within this range based on these factors and internal equity. Oracle US offers a comprehensive benefits package including medical, dental, vision, disability insurance, life insurance, flexible spending accounts, pre-tax commuter benefits, 401(k) plan with company match, paid time off, paid holidays, sick leave, parental leave, adoption assistance, employee stock purchase plan, financial planning, legal services, and voluntary benefits such as auto, homeowner, and pet insurance. The application window remains open for at least three days from posting or until the position is filled. Career Level - IC3
Responsibilities
Innovate, design, and implement new Agent UX features using modern web development tools. Write automated unit and acceptance tests, advocating TDD and ATDD best practices. Lead and participate in design and code reviews. Mentor other team members. Collaborate with other Scrum teams on cross-team features. Introduce tools and processes to enhance product quality, performance, and team productivity. Become a product expert to support both internal and external users. Experience
BS/MS in a technical engineering discipline. At least 4 years of professional software development experience. Expertise in Object-Oriented Programming with languages like Java, C#, C++, or TypeScript. Extensive experience with modern web development frameworks such as React, Angular, Knockout, Vue, along with CSS, HTML5, and JavaScript. Experience with Test Driven Development, including mocking and Dependency Injection. Strong communication skills, capable of conveying technical concepts to non-technical audiences. Proven ability to manage projects through requirements gathering, detailed design, and planning.
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Certain US customer or client-facing roles may require compliance with applicable mandates, such as immunization and occupational health requirements. Range and benefits are location-specific: US: Hiring Range in USD from $84,000 to $178,100 per year, with potential bonuses and equity. Oracle maintains broad salary ranges to accommodate variations in experience, skills, market conditions, and locations, reflecting different products, industries, and lines of business. Applicants are typically placed within this range based on these factors and internal equity. Oracle US offers a comprehensive benefits package including medical, dental, vision, disability insurance, life insurance, flexible spending accounts, pre-tax commuter benefits, 401(k) plan with company match, paid time off, paid holidays, sick leave, parental leave, adoption assistance, employee stock purchase plan, financial planning, legal services, and voluntary benefits such as auto, homeowner, and pet insurance. The application window remains open for at least three days from posting or until the position is filled. Career Level - IC3
Responsibilities
Innovate, design, and implement new Agent UX features using modern web development tools. Write automated unit and acceptance tests, advocating TDD and ATDD best practices. Lead and participate in design and code reviews. Mentor other team members. Collaborate with other Scrum teams on cross-team features. Introduce tools and processes to enhance product quality, performance, and team productivity. Become a product expert to support both internal and external users. Experience
BS/MS in a technical engineering discipline. At least 4 years of professional software development experience. Expertise in Object-Oriented Programming with languages like Java, C#, C++, or TypeScript. Extensive experience with modern web development frameworks such as React, Angular, Knockout, Vue, along with CSS, HTML5, and JavaScript. Experience with Test Driven Development, including mocking and Dependency Injection. Strong communication skills, capable of conveying technical concepts to non-technical audiences. Proven ability to manage projects through requirements gathering, detailed design, and planning.
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