APR Consulting is hiring: UX Researcher in Wayne
APR Consulting - Wayne, Pennsylvania, United States
Work at APR Consulting
Overview
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Overview
- Location: Wayne, PA
- Type: Contract
- Job #82781
A chemicals/manufacturing client is looking for a UX Researcher that will work closely with digital product teams and business stakeholders to understand customer behaviors, improve product experiences, and streamline research operations.
LOCATION: Radnor Township, PA 19087 (Hybrid: 0-3 days in office/week)
POSITION: UX Researcher
CONTRACT: 9-12 months or longer
PAY RATE: $54.61/hr.
SHIFT: 1 st shift, Mon-Fri, 9 AM-5 PM EST
JOB SUMMARY:
- Our client is seeking a Senior UX Researcher to help shape enterprise-wide customer experience outcomes through scalable, mixed-methods research. This role supports strategic research efforts across B2B eCommerce, omnichannel experiences, and internal tools-all part of a global digital transformation.
RESPONSIBILITIES:
- Lead and execute end-to-end UX research across the product lifecycle-from generative to evaluative.
- Apply qualitative, quantitative, and observational research methods (e.g., user interviews, usability testing, surveys, site visits, behavioral analytics).
- Translate research insights into actionable recommendations that influence product strategy and roadmap decisions.
- Partner with both digital product teams and industrial gas business stakeholders to align research to business priorities.
- Support scalable research practices through reusable frameworks, streamlined workflows, and structured insight documentation.
- Collaborate across global teams, adapting communication and storytelling for diverse audiences.
- Develop or partner on sustainable recruitment pipelines for research, both qualitative and quantitative.
- Contribute to the institutionalization of research-promoting UX maturity and insight reusability across programs.
- Conduct focused research on customer and user journeys, purchasing workflows, and product-service interactions
EDUCATION REQUIREMENTS:
- Bachelors or Masters in HCI, Psychology, Sociology, Design, or a related field.
IDEAL CANDIDATE:
- 5-7 years of experience in UX research with digital products, preferably in enterprise or B2B environments.
- Expertise in mixed methods research (qual + quant + observational).
- Proven ability to lead research studies that influence strategy, prioritization, and design decisions.
- Experience with eCommerce platforms and transactional user journeys.
- Familiarity with agile, scaled agile (SAFe), or iterative product development environments.
- Skilled in participant recruitment, planning, and operationalizing sustainable research practices.
About our Client:
Our client is a multinational company who aims to deliver innovative gas solutions and technologies to their customers in various industries, driving their performance and helping them reduce their environmental impact.
About APR:
Since 1980 APR Consulting, Inc. has provided professional recruiting and contingent workforce solutions to a diverse mix of clients, industries, and skill sets nationwide.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Don't miss out on this amazing opportunity! If you feel your experience is the matched for this position, apply today and join our team. We look forward to working with you!
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