City of Chesapeake
Library Assistant II Russell Memorial Adult Services
City of Chesapeake - Chesapeake, Virginia, United States, 23322
Work at City of Chesapeake
Overview
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Overview
Are you a City of Chesapeake employee who is passionate about libraries, people, and public service? The
Chesapeake Public Library ( CPL )
is seeking an outgoing, enthusiastic, and detail-oriented
Library Assistant II
to join our team in a part-time capacity. This internal opportunity is ideal for someone who thrives in a dynamic, patron-centered environment and is ready to take the next step in their career within the City.
As a Library Assistant II, you'll support multiple public service areas-including Circulation, Adult Services, and Youth & Family Services ( YFS )-by providing high-quality service and helping connect our diverse community to resources, learning, and enrichment.
Key Responsibilities:
Deliver
high-quality, paraprofessional support
at public service desks by assisting patrons with computers, public access catalogs, copiers, fax machines, A/V equipment, eReaders, and locating library materials. Offer
reader's advisory , job search assistance, and homework help using both print and digital resources. Promote library programs and services
using approved social media channels and printed materials. Maintain and update patron accounts using CPL's automated systems, including time management, circulation, and payment software. Handle
point-of-sale transactions
with accuracy and professionalism, including processing payments for fines, fees, merchandise sales, and donations. Receive, check in, and
reshelve returned library materials
accurately and efficiently. Monitor public computer usage
and enforce library policies to maintain a welcoming and productive environment. Supervise department operations
during assigned shifts, including evenings and weekends, in the absence of senior staff. Actively participate in internal
committees, projects, and initiatives
to support library goals. Perform additional duties as assigned and assist at other service points as needed.
Ideal Candidate Will Possess: A strong commitment to
public service and community engagement . Excellent interpersonal, organizational, and multitasking skills. Proficiency with computers and common office and library technologies. Familiarity with point-of-sale systems and basic cash-handling/reconciliation procedures. Flexibility to work evenings, weekends, and varying assignments across departments. This is an exciting opportunity to make a real impact in your community while working in a collaborative, knowledge-rich environment. If you're energized by serving the public and thrive in a team-oriented setting, we encourage you to apply and grow with us at the Chesapeake Public Library.
This opportunity is open to
current City of Chesapeake employees only .
Required Qualifications VOCATIONAL / EDUCATIONAL REQUIREMENT : Requires one year of college in liberal arts or library science or any equivalent combination of education and customer service experience.
EXPERIENCE REQUIREMENT : In addition to satisfying the vocational/education standards, this class requires a minimum of 6 months related, full-time equivalent library or customer service experience. Six months' public library experience preferred.
SPECIAL CERTIFICATIONS AND LICENSES : Requires a valid driver's license and a driving record that is in compliance with
City Driving Standards
.
SPECIAL REQUIREMENTS : Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or city-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
Preferred Qualifications Preferred Requirements:
Experience with automated circulation systems highly desired.
Public library-related experience desired.
Experience working with computers is highly desired.
Comfortable with learning and demonstrating usage of computers, Internet, library catalog, eReaders, eBooks, research databases, e-mail, photocopiers, and fax machines.
Chesapeake Public Library ( CPL )
is seeking an outgoing, enthusiastic, and detail-oriented
Library Assistant II
to join our team in a part-time capacity. This internal opportunity is ideal for someone who thrives in a dynamic, patron-centered environment and is ready to take the next step in their career within the City.
As a Library Assistant II, you'll support multiple public service areas-including Circulation, Adult Services, and Youth & Family Services ( YFS )-by providing high-quality service and helping connect our diverse community to resources, learning, and enrichment.
Key Responsibilities:
Deliver
high-quality, paraprofessional support
at public service desks by assisting patrons with computers, public access catalogs, copiers, fax machines, A/V equipment, eReaders, and locating library materials. Offer
reader's advisory , job search assistance, and homework help using both print and digital resources. Promote library programs and services
using approved social media channels and printed materials. Maintain and update patron accounts using CPL's automated systems, including time management, circulation, and payment software. Handle
point-of-sale transactions
with accuracy and professionalism, including processing payments for fines, fees, merchandise sales, and donations. Receive, check in, and
reshelve returned library materials
accurately and efficiently. Monitor public computer usage
and enforce library policies to maintain a welcoming and productive environment. Supervise department operations
during assigned shifts, including evenings and weekends, in the absence of senior staff. Actively participate in internal
committees, projects, and initiatives
to support library goals. Perform additional duties as assigned and assist at other service points as needed.
Ideal Candidate Will Possess: A strong commitment to
public service and community engagement . Excellent interpersonal, organizational, and multitasking skills. Proficiency with computers and common office and library technologies. Familiarity with point-of-sale systems and basic cash-handling/reconciliation procedures. Flexibility to work evenings, weekends, and varying assignments across departments. This is an exciting opportunity to make a real impact in your community while working in a collaborative, knowledge-rich environment. If you're energized by serving the public and thrive in a team-oriented setting, we encourage you to apply and grow with us at the Chesapeake Public Library.
This opportunity is open to
current City of Chesapeake employees only .
Required Qualifications VOCATIONAL / EDUCATIONAL REQUIREMENT : Requires one year of college in liberal arts or library science or any equivalent combination of education and customer service experience.
EXPERIENCE REQUIREMENT : In addition to satisfying the vocational/education standards, this class requires a minimum of 6 months related, full-time equivalent library or customer service experience. Six months' public library experience preferred.
SPECIAL CERTIFICATIONS AND LICENSES : Requires a valid driver's license and a driving record that is in compliance with
City Driving Standards
.
SPECIAL REQUIREMENTS : Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or city-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
Preferred Qualifications Preferred Requirements:
Experience with automated circulation systems highly desired.
Public library-related experience desired.
Experience working with computers is highly desired.
Comfortable with learning and demonstrating usage of computers, Internet, library catalog, eReaders, eBooks, research databases, e-mail, photocopiers, and fax machines.