Design Strategist Job at US Tech Solutions in Charlotte
US Tech Solutions - Charlotte, NC, United States, 28245
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Sr. Recruitment Consultant @ US Tech Solutions | E-commerce | Retail
Job Title- Design Thinking Strategist III
Location- Charlotte, NC
Duration-12 Months Contract
Description:
Overview:
Imagine it’s the year 2050. Our world has shifted, progressed forward and embraced new ways of doing things, including how we generate and use energy. Here at Client , we’re creating this cleaner, more reliable energy future now. The stakes have never been higher, but neither have the opportunities. We're looking for a Design Thinking Strategist eager to approach this unprecedented challenge with curiosity, optimism, and courage.
As part of client’s Enterprise Innovation team, you’ll play a vital role in shaping our smarter energy future. We are the enterprise’s go-to internal consultancy, helping client business leaders, product teams, and executives solve complex problems through human-first strategies and Design Thinking workshop facilitation. From helping these internal clients craft a strategy, get ready for a big change, tell a compelling story, or improve team health, we create the clarity, alignment and speed needed to deliver results.
You will serve as a consultant and central point-of-contact for our internal clients, building meaningful relationships, developing domain expertise and delivering multiple complex projects simultaneously.
Responsibilities
Your responsibilities will span many phases of the Design Thinking lifecycle, including:
• Supporting the team’s intake process by identifying client needs and desired outcomes through active listening and deep knowledge of design thinking strategy
• Scoping work appropriately towards tangible outcomes on an accelerated timeline
• Identifying the most effective design strategy services and thoughtfully communicating those recommendations to clients, bringing clarity and confidence to complexity
• Delivering strategy services, including Design Thinking workshop planning and facilitation, user research, stakeholder management, general consulting, and action planning
• Facilitating teams through the human-centered design process including stakeholder management, problem framing, value definition, user research, opportunity prioritization, assumption mapping, light prototyping, and storytelling
• Partnering with Design, Agile, and Change Management within the larger Enterprise Innovation Consulting Services team to implement effort outcomes
• Formalizing and communicating outcomes through meaningful storytelling and stakeholder management
• Innovating ways for our team to improve operational excellence and scale a human-centered culture throughout client
The ideal candidate will bring the following experience:
• Working in ambiguous multi-faceted problem spaces, helping business partners bring clarity to opportunity areas and priorities using Design Thinking and Human-Centered Design methodology.
• Prior consulting experience is an advantage, but expert-level communication skills are essential
• Managing client relationships, thoughtfully scoping work, and managing expectations through clear communication that builds trust
• Prior experience in or knowledge of the energy industry is a plus
• Proficiency in Design Thinking methodology – including facilitation, user research and concept implementation
• Leading teams through the Design Thinking lifecycle from beginning to end: problem identification and scoping, value mapping, solution definition, prototyping and testing.
• Planning and conducting user research studies, synthesizing findings, and packaging actionable next steps from key insights.
• Communicating user research findings to business teams, mapping research findings back to business value.
• Collaborating with other experts including Product leads, Researchers, Change Managers, UX designers, Agilists, Business Analysts, Engineers, and Developers.
The ideal candidate will live out the following values that are critical to our team’s success:
• Approach complex problems with curiosity, optimism, and courage – we ask smart questions to get to the heart of our clients’ needs, encourage teams to tackle aspirational goals and challenge the status quo along the way.
• Invest in relationships with both our clients and with our teammates. That means being a collaborative problem solver, building trust, empathizing with others and embracing different points of view. We actively practice emotional and situational intelligence and know that it’s critical to meet an individual or team where they are to help them succeed.
• Adopt a learner mindset. Whether it’s embracing AI or creating a new strategy framework to support changing business needs, we proactively identify trends and educate ourselves so we’re always ready to support what comes next.
• Take initiative and embrace an entrepreneurial spirit. We work best when each of us is empowered to bring our expertise to clients in a way that’s meaningful to them.
Required Qualifications:
• Education/Degree - High School, Associate, Bachelor, Master: Graduation from a four-year college or university.
• Years of prior equivalent work-related experience in lieu of a degree (if applicable): High School/GED and 10+ years.
• Years of prior equivalent work-related experience in addition to a degree: 5-8 years with Bachelor's Degree.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Technology, Information and Media and Energy Technology
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