MatchPoint is hiring: Sr. UI/UX Designer in Englewood
MatchPoint - Englewood, CO, US
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Overview
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Overview
Role: Sr. UI/UX Designer
Location: Englewood, CO (Hybrid – must be local)
Duration: 3-month Contract to Hire
Start Date: ASAP
Interview Process: 2 rounds (Final step is in-person)
Rate: $85 C2C
Project Summary:
We’re looking for a Senior UX/UI Designer/Developer. This hybrid role focuses on creating user-centered solutions for call center operations and customer-facing tools. The ideal candidate will have deep expertise in UX/UI design, front-end development, and integrations with third-party platforms.
Key Responsibilities:
- Design user interfaces for call center tools (IVR, self-service, chatbots, dashboards)
- Integrate AWS Connect with CRMs like Salesforce and Zendesk
- Use AWS Lambda, Lex, Polly, and CloudWatch to enhance functionality
- Lead usability testing, wireframing, and high-fidelity prototyping (Figma/Sketch/XD)
- Collaborate with IT, product, and customer service teams
- Mentor junior designers and developers
Must-Have Experience:
- 5+ years in UX/UI design & development
- Front-end: HTML, CSS, JavaScript
- Design tools: Figma, Sketch, Adobe XD
Nice to Have:
- AI chatbot/virtual assistant development
- Agile environment experience