HH Global
Social Community Manager
HH Global - Chicago, Illinois, United States, 60290
Work at HH Global
Overview
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Overview
Social Community Manager
United States Req #11603
Monday, May 19, 2025
Purpose of the Job The Platforms & Devices Partnerships and Trusted Voices team is laser focused on driving adoption of our client's core products and services utilizing authentic marketing grounded in product excellence and cultural fluency. Talent and Trusted Voices are central to this strategy - serving as the first stop for consumers to view, engage with and experience their brand. We're seeking a self-starting individual to support the client lead on a digital loyalty program that cultivates a sense of community & connection. This person will need to be an excellent communicator and cross-functional collaborator, working with many internal / external teams to execute the work. An ideal candidate would have experience in Discord, CRM, project management, community management, and loyalty marketing. A passion for and experience with gaming, technology and emerging platforms is a plus. Key Responsibilities Drive the editorial strategy and community strategy across Discord and email platforms
Support the design and implementation of community programs, including, but not limited to: events, content, campaigns, challenges, rewards, and platforms; all that support program goals and provide value to the members
Monitor, identify and report conversation themes in digital communities to help improve programs, content
Mining for insights and product feedback to serve back to leadership and our product development team
Utilize data-driven insights to continuously optimize loyalty efforts and measure their effectiveness
Support regional marketing teams to ensure consistency with global strategy
Knowledge, Skills, + Experience: Education: Bachelor's degree in marketing, communications, or a related field
Experience: 5-7+ years of experience in social media and influencer marketing, with a proven track record of success in developing and executing social media strategies that achieve business goals
Ability to navigate ambiguity and thrive in a fast-paced, constantly changing and deadline driven work environment
Excellent communication skills, both verbal and written
CRM knowledge
Superb organizational skills
Strong writing and editing skills, with a keen eye for detail
Strong project management skills, with the ability to handle multiple projects simultaneously and meet deadlines
Proficient in social media platforms, including but not limited to Discord, Facebook, X, Instagram, LinkedIn, Reddit and TikTok
#LI-AF1 Your application will be reviewed by a member of our Recruiting Team and we'll reach out to you directly if there's a fit for the position. We're using video conferencing software to conduct many of our interviews, but all interviews will be live with a member of our Recruiting or Hiring teams. Other details Pay Type Salary
Apply Now
United States
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We're hiring at HH Global! Check out this opportunity:"> We're hiring at HH Global! Check out this opportunity:"> We're hiring at HH Global! Check out this opportunity:"> We're hiring at HH Global! Check out this opportunity:"> We're hiring at HH Global! Check out this opportunity:">
United States Req #11603
Monday, May 19, 2025
Purpose of the Job The Platforms & Devices Partnerships and Trusted Voices team is laser focused on driving adoption of our client's core products and services utilizing authentic marketing grounded in product excellence and cultural fluency. Talent and Trusted Voices are central to this strategy - serving as the first stop for consumers to view, engage with and experience their brand. We're seeking a self-starting individual to support the client lead on a digital loyalty program that cultivates a sense of community & connection. This person will need to be an excellent communicator and cross-functional collaborator, working with many internal / external teams to execute the work. An ideal candidate would have experience in Discord, CRM, project management, community management, and loyalty marketing. A passion for and experience with gaming, technology and emerging platforms is a plus. Key Responsibilities Drive the editorial strategy and community strategy across Discord and email platforms
Support the design and implementation of community programs, including, but not limited to: events, content, campaigns, challenges, rewards, and platforms; all that support program goals and provide value to the members
Monitor, identify and report conversation themes in digital communities to help improve programs, content
Mining for insights and product feedback to serve back to leadership and our product development team
Utilize data-driven insights to continuously optimize loyalty efforts and measure their effectiveness
Support regional marketing teams to ensure consistency with global strategy
Knowledge, Skills, + Experience: Education: Bachelor's degree in marketing, communications, or a related field
Experience: 5-7+ years of experience in social media and influencer marketing, with a proven track record of success in developing and executing social media strategies that achieve business goals
Ability to navigate ambiguity and thrive in a fast-paced, constantly changing and deadline driven work environment
Excellent communication skills, both verbal and written
CRM knowledge
Superb organizational skills
Strong writing and editing skills, with a keen eye for detail
Strong project management skills, with the ability to handle multiple projects simultaneously and meet deadlines
Proficient in social media platforms, including but not limited to Discord, Facebook, X, Instagram, LinkedIn, Reddit and TikTok
#LI-AF1 Your application will be reviewed by a member of our Recruiting Team and we'll reach out to you directly if there's a fit for the position. We're using video conferencing software to conduct many of our interviews, but all interviews will be live with a member of our Recruiting or Hiring teams. Other details Pay Type Salary
Apply Now
United States
Share this job:
We're hiring at HH Global! Check out this opportunity:"> We're hiring at HH Global! Check out this opportunity:"> We're hiring at HH Global! Check out this opportunity:"> We're hiring at HH Global! Check out this opportunity:"> We're hiring at HH Global! Check out this opportunity:">