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Company DescriptionJob Description

Ingram Content Group (ICG) is hiring for a Sales Specialist (ILS) to contribute to our Library Services (ILS) team in LaVergne, TN just outside Nashville.

In this role, you will manage library relationships in a multi-state territory. You will position Ingram as the premier provider of all media and value-added services to libraries and achieve or exceed established territory revenue goals. Additionally, you'll train library staff to use Ingram systems and respond to customer requests via email and video conferencing. As the Sales Specialist, you will represent Ingram at state and local shows as required.

You love supporting one library, but what if you could support thousands?

At Ingram, our Library Services teams curate titles and services for a wide range of libraries, from small and rural to multi-branch urban systems. We focus on providing exceptional support by improving workflows and processes with content, shelf-ready services, collection development, and analytics—building lasting relationships with our clients. Our teams collaborate and innovate with skilled professionals and manage projects with quality and profitability in mind.

The world is reading, and it is our goal to connect as many people to content as possible in the simplest ways. If you share that passion and seek an opportunity with a fast-paced, customer-centric company offering a competitive salary and benefits, we can't wait to meet you!

Required Qualifications:

• HS Diploma or GED
• 2 years sales, book industry, or related experience

Preferred Skills:

• Experience working with libraries

Key Responsibilities:

• Profitably sell the company's products, services, and related materials to libraries in the assigned territory through web meetings, phone calls, email, and occasional on-site visits.
• Establish, develop, and maintain positive business relationships with customers and prospects.
• Attend state and local conferences to present ILS products and services.
• Provide input and feedback for all territory RFPs (request for proposals) and formal bid responses, including customer requirements, competitor information, trends, and bidding strategies.
• Participate in managing annual budgets and strategic sales plans for the territory.
• Educate customers on ILS offerings like Collection Development, Cataloging/Processing, and Opening Day Collection services to streamline library processes.
• Assess library workflows and recommend improvements to enhance efficiency and engagement with ILS products and services.
• Negotiate discount and freight terms for new and renewing pricing agreements, focusing on profitability.
• Maintain comprehensive knowledge of ILS products/services, competitor offerings, and market changes.
• Report market requirements, customer needs, and competitor developments to management.
• Use Salesforce CRM to document customer interactions and information.
• Create and deliver presentations on ILS products and services via web meetings, site visits, and conferences.

Salary Range: $57,155 - $71,232. This range considers factors such as education, experience, skills, location, and internal equity.

Perks/Benefits:

• Competitive compensation with benefits from day one, including Medical, Prescription Drugs, HSA, Vision, Dental, and FSA.
• Vacation and sick days, 3 personal days, 401K match, life and AD&D insurance, Employee Assistance programs, and more.
• Onsite wellness amenities like gym and basketball court.
• Tuition reimbursement and continued education opportunities.
• Community engagement through company-matched donations, volunteer opportunities, and drives.
• Casual dress code and recreational spaces like ping pong and foosball.

Ingram Content Group is part of Ingram Industries Inc., including various subsidiaries.

We are an equal opportunity employer, considering all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. We participate in EVerify.