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The Design Software Trainer is responsible for delivering high-quality training on GeoSpatial Innovations’ Distribution Design Studio (DDS) application to internal staff, utility clients, and certified contractors. This role plays a critical part in ensuring customers and partners are equipped to use DDS effectively and in compliance with utility design standards. The trainer also supports the DDS Certified Contractor initiative by preparing and guiding contractor teams through Level 1 and Advanced DDS training courses and assessments.
High Level Job Purpose
Deliver consistent, expert-level training on DDS to internal and external audiences.
Support the onboarding and certification process for DDS Certified Contractors.
Continuously improve training content and delivery methods to align with product updates and customer needs.
General Duties
Lead or facilitate instructor-led training sessions (virtual and onsite) for DDS software users and contractor partners.
Prepare training materials, including manuals, user guides, videos, and assessments.
Support the setup and execution of DDS Level 1 and Advanced training sessions.
Track and assess trainee performance, providing feedback and guidance.
Maintain training records and coordinate with managers to ensure compliance with recertification.
Stay current on DDS product updates and utility industry design standards.
Gather feedback to improve training effectiveness and materials.
Collaborate with Product, QA, and Support teams to understand training needs and software updates.
Represent GSI professionally during customer training.
Deliver successful DDS training sessions with high trainee satisfaction ratings.
Maintain up-to-date training documentation and onboarding materials.
Basic Qualifications
2+ years of experience in electric/gas utility design or a related role.
Excellent presentation and communication skills.
Comfortable speaking to individuals and groups both virtually and in person.
Ability to travel for onsite training as needed.
Strong organizational and documentation skills.
Previous training or instructional experience preferred.
Salary Range
$60,000 - $70,000
Seniority level
Seniority level Not Applicable
Employment type
Employment type Full-time
Job function
Job function Human Resources
Industries Software Development
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Design Software Trainer