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Join to apply for the Travel Audio Visual Technician role at Ultimate Technologies Group

The Company

Ultimate Technologies Group is a family-owned audio-visual technology company headquartered in Fishers, IN. UTG was founded in 2017 by co-owners Will and Tiffany O’Brien. Our purpose is to design, install, and service complex, high-performance, reliable AV technology commercially and globally. We focus on providing an easy user interface and industry-best service. We make virtual hybrid communication simple and consistent to help organizations communicate their stories with interactive digital experience centers. What differentiates UTG from the others is our obsession with matching our customers’ sense of urgency for rapid and effortless service. To accomplish this, we hire only the best talent - a mix of technical and interpersonal skills, with the desire and potential to grow to higher levels in the future to keep up with our growth. Our model has been well received and has fueled growth and loyalty with a customer retention rate of over 99%!

Company Culture

Benefits

UTG's culture is distinct, emphasizing our values of service, constant experimentation, and transparent communication. We provide a motivating and collaborative environment in which team members can reach their full potential. Some of the celebrations and benefits you can look forward to are:

• Earned Best Places to Work 7 consecutive years!
• Annual performance-based increases and bonuses
• Full benefits
• Stock ownership
• Phone reimbursement
• Company van
• Internal promotions prioritized
• Summer and Christmas party
• Chili cook-off
• Service day
• Semi-casual attire
  
  

The Role

UTG is committed to delivering exceptional audio-visual solutions and services. We value dedication, innovation, and a customer-first approach in everything we do. Our Lead Audio-Visual Technicians are integral to our success, and we rely on their expertise to get the job done right. This position is a full-time travel role and will be scheduled to install projects across the United States (International travel, as needed). Travel to our headquarters in Fishers will be required for all company events and projects, as needed. Travel expenses such as airfare, hotel accommodations, and daily per diem will be paid for by UTG.

Responsibilities

• Team Leadership: Lead and mentor a team of audio-visual technicians, fostering a collaborative and productive work environment.
• Project Preparation: Assist in the preparation for audio-visual projects, including testing equipment and ensuring all necessary tools and materials are available and accounted for.
• Project Execution: Install audio-visual technology for standard and custom projects. Help manage project timelines and expectations.
• Troubleshooting and Issue Resolution: Identify, troubleshoot, and resolve technical issues that arise during projects to ensure seamless execution.
• Collaboration: Work closely with project managers, sales teams, and engineers to align on project goals and deliverables.
• Customer Interaction: Represent UTG professionally when interacting with customers, upholding the company's values of service and excellence.
• Travel: This position will require significant travel to client sites, including overnight travel.
  
  

Competencies

Must-Haves

• 3-5 Years AV Technician Experience
• Crestron and Biamp Experience
• Commercial Audio-Visual Installation Experience
• Valid Driver's License
• Willingness to Travel to Client Sites
• Able to Regularly Lift 50+ Pounds
  
  

Nice-to-Haves

• Crestron and Biamp Certifications
• Bachelor's Degree
  
  

Soft Skills

• Organization
• Communication
• Cross-Function Collaboration
• Leadership
  
  

If you are a motivated and experienced audio-visual professional with a passion for leading teams and delivering outstanding service, we encourage you to apply for this exciting opportunity.

Note: We are happy to connect with non-Lead Technicians (pending our current ability to train). If you are in the early days of your career and looking for an opportunity in the AV industry, you may apply to this posting as well.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  IT Services and IT Consulting

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