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Senior User Experience Designer - Commercial Banking Platform

Join to apply for the Senior User Experience Designer - Commercial Banking Platform role at Silicon Valley Bank

Overview

This is a remote position that can be hired in North Carolina, Arizona, and Illinois.

This position is aligned with the Enterprise Digital Design organization at Silicon Valley Bank, a division of First Citizens Bank. It involves defining the User Experience (UX) for digital products, services, and channels, providing expert consultation to align digital experiences with client needs, and leading design and user testing for enterprise initiatives. The role requires collaboration with IT teams and involves working within domains of the SVB Go commercial banking platform, focusing on areas such as administration, security, reporting, and money movement for digital platform users.

Responsibilities

• UX Design: Drive strategic enhancement of the Bank's digital user experience, ensuring efficiency and ease of use, guiding design processes for successful integration and acceptance.
• Business Support: Support digital products and initiatives through operational duties; mentor less experienced designers.
• User Testing: Conduct testing of new designs, develop test plans, and analyze user engagement to improve digital offerings.
• Collaboration: Work closely with project teams, product owners, developers, and stakeholders to implement strategic initiatives and coordinate with IT.

Qualifications

Bachelor's Degree with 6 years of experience in User Design OR High School Diploma/GED with 10 years of experience in User Design. Preferred experience in the Financial Services Industry, commercial banking platforms, and design research.

Skills

• Experience with design systems
• User research capabilities
• Proficiency in Figma, Jira, Confluence
• Ability to work within an Agile environment
• Understanding of payments products for commercial banking clients

For Illinois, the pay range is generally between $104,300 and $150,000, with total compensation potentially including bonuses and benefits. More details are available at https://jobs.firstcitizens.com/benefits.

Additional Information

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Design, Art/Creative, IT
• Industries: Banking and Financial Services

Referrals can double your chances of interview success. Notifications about similar roles in Illinois are available. Other related roles include Senior Product Designer in Workforce Management, Health and Wellness, and Onboarding & Admin Services.