Technical Writer Job at Futran Tech Solutions Pvt. Ltd. in Minnea...
Futran Tech Solutions Pvt. Ltd. - Minneapolis, MN, United States, 55488
Work at Futran Tech Solutions Pvt. Ltd.
Overview
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Overview
Job Description & Skill Requirement
Working Skills
•Use existing RoboHelp templates to design additional procedural content.
•At least a basic understanding of Engineering workflow and PLM processes.
•Ability to create process maps that correlate to procedural tasks for end users.
•Ability to synthesize existing information and transform it into user content.
•Ability to take notes and apply work direction when given.
•Apply RoboHelp styles to content; ability to modify styles globally as needed.
•Ability to be self-driven, interview SMEs, and conduct content reviews.
•Ability to solve technical problems.
•Ability to review software applications and formulate productive questions to increase understanding for documenting processes.
•Ability to navigate software applications and quickly learn how to use them.
•Ability to apply attention to detail when developing content (consistent language, use snippets, format screen images according to established standards).
•Ability to work with screen images through RoboHelp, renaming, using Snipping Tool and Paint to edit for consistent appearance.
•Research advanced technical data and develop procedures through source content, interviews, on-site visits, and production observations.
Leadership Skills
•Provide leadership support, training, and assistance to junior-level technical writers on projects and processes, and report project status to senior management.
•Proof and edit documentation of other writers for conformance to style and format.
•Provide consultation and support to senior management on special projects, process changes, and strategies.
•Schedule and conduct review meetings to approve new or revised publications.
•Develop and revise style guides to meet the company's specific needs and lead efforts on internal and external process improvements.
Required Knowledge, Skills, and Abilities
•Training and guidance to junior-level technical writers toward project delivery.
•When appropriate, serve as a lead on special projects beyond documents by working collaboratively with senior management to define the scope of work and budget to meet project deliverables.
•Proficiency with authoring and desktop publishing tools, specifically MS Word, Excel, Adobe Creative Suite (InDesign, Adobe Acrobat, Illustrator, Photoshop).
•Knowledge of Microsoft 365 products, including Outlook, Microsoft Teams, OneDrive, SharePoint
•Ability to gather and assess documentation to create and update user documentation in compliance with Engineering technical input, best practices, and department standards.
•Has a high technical aptitude for translating highly technical concepts into understandable content for the end user.
•Ability to balance work volume and quality and appropriately escalate potential risks and issues to management.
•Must be able to work independently and collaborate with a team to publish high-quality technical documentation.
"LTTS is an Equal Opportunity Employer and maintains a clear policy against discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. As an inclusive organization, we actively endorse equal opportunities for all candidates with the right mix of talent, skills, and potential. We encourage applications from a diverse pool of candidates and selection for roles will solely be based on individual merit."
"L&T Technology Services LTD is an equal opportunity employer and is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require any accommodations to participate in the recruitment process or to perform the essential functions of the job, please let us know. We will work with you to provide reasonable accommodations in accordance with applicable law."
External Skills And Expertise
RoboHelp and Adobe Creator Suite