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Recruiting for NY - MTA, DIR TX, VITA, State of NC, SC, MI, MS, TN at V Group

Job Title: UX Product Designer

Duration: 12 Months

Location: 2 Broadway, NY 10004 (Hybrid)

Position Type: Contract

Interview Type: Webcam or In-Person

Ceipal ID: MTA_UX783_MA

Requirement ID: 4783-1

The Metropolitan Transportation Authority Digital Services team is expanding and looking for a Lead Product Designer to connect with. Our team works on all the realtime screens in the subway, as well as the TrainTime app and a new app for the subway and bus.

We are looking for an NYC-based interaction designer with a strong visual eye and an interest in shaping the daily commute of 3M+ New Yorkers. If you love working on impactful projects with a smart, fast-moving team, we would love to chat.

Values

- **Independence and bias towards action:** Able to find scrappy solutions while keeping an eye to the future.

- **Thoughtful collaboration:** Cross-functional leadership to embed user-centred design culture, and build UX strategy for MTA mobile applications & digital products.

- **Attention to detail:** Ability to work effectively with complexity.

- **Enthusiasm and curiosity** about our transit system!

Responsibilities

- Lead the end-to-end design process, from ideation through iteration to launch.

- Develop and maintain design systems and style guides to ensure consistency across digital platforms (including all signage for NYCT/LIRR/MNR).

- Partner with UXR to understand rider needs, behaviors, and pain points; maintain a user feedback loop to continuously improve the experience.

- Establish and document UX processes and best practices.

- Collaborate closely with product managers, engineers, and other stakeholders to ensure alignment on user needs and business goals.

Experience and Education

- 8+ years of experience in UX design, with a focus on mobile applications.

- Proven experience leading UX for complex digital products.

- Excellent visual design skills & experience with design systems.

- **Preferred:** Experience in the transportation industry or related fields; experience with accessibility guidelines.

V Group Inc. is an IT Services company which supplies IT staffing, project management, and delivery services in software, network, help desk and all IT areas. Our primary focus is the public sector including state and federal contracts. We have multiple awards/ contracts with the following states: AR, CA, DE, FL, GA, IL, KY, MD, ME, MI, NC, NJ, NY, OH, OR, PA, SC, TX, VA, and WA. If you are considering applying for a position with V Group, or in partnering with us on a position, please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a consultant.

Please share my contact information with others working in Information Technology.

Website: www.vgroupinc.com

LinkedIn: www.linkedin.com/company/v-group/

Facebook: www.facebook.com/VGroupIT

Twitter: www.twitter.com/vgroupinc

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting, Software Development, and Transportation Programs

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