Holland & Knight
Intranet Content Coordinator (Hybrid)
Holland & Knight, New York, New York, us, 10261
We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success.
General Description:
This Intranet Content Coordinator is responsible for continuous improvement of our current intranet, HK Today, and collaborating on the execution of a new intranet for the firm. HK Today content owners require assistance maintaining and updating their content, including receiving advice on ways to improve and streamline existing text, images and layouts. The Intranet Content Coordinator will work closely with the Senior Manager to engage stakeholders from all business services and practices within the Firm and to help those stakeholders improve the user experience and findability of information in their area(s) of business within the context of the intranet.
Key Responsibilities and Essential Job Functions
:
Assisting practice and business service department leads with the discovery of optimal resources for sharing essential work tools and information/communicationsCollaborating with IT, Marketing, HR, Recruiting and other groups and practices to ensure the accuracy of information presented on the intranetExecuting web page updates and creating new web pagesCreating and maintaining data sources (SharePoint Lists, web parts, document libraries, etc.)Note-taking and reporting/relaying information to managementGuiding and training advanced users or content authors in performing basic tasks in SharePoint and other content management platformsTesting pages and content in a UAT/Beta environmentSpecial project and duties as assignedRequired Skills:
Training/knowledge-sharing skills, including the ability to lead online learning sessions and provide guidance to users looking to co-manage their intranet contentSuperior verbal and written English language skills with regard to grammar, spelling and styleAbility to summarize and condense complex information for the webExceptional follow-up and organizational skillsThe ability to manage multiple collaborations simultaneouslyRequired Qualifications & Education:
Bachelor's Degree.3-5 years of experience in web production5 years of experience in professional servicesImage creation and manipulation tools such as SnagIt, Photoshop and IllustratorKnowledge of HTML and CSSAbility to handle sensitive and confidential situations with discretion and diplomacyAbility to analyze and understand existing content and identify ways to optimize for clarity, brevity and focus, keeping in mind the internal, multi-cultural audience target.Knowledge of SharePoint, SharePoint Online, MS Teams and related web technologies.A Bachelor's or Master's degree in Computer Science, Sociology, Marketing, Communications or Instructional Design.Preferred Qualifications & Education:
Experience generating, analyzing and summarizing web metrics reportsExperience using SharePoint lists with various views, or similar toolsKnowledge of ServiceNow digital platforms and productsA strong interest in optimizing web content for user productivityDesigning instructional materials for video, audio, including related visualizationsExperience using Microsoft Teams and related assetsExperience managing video content within Microsoft StreamKnowledge of video editing software such as CamtasiaMicrosoft Power Platform knowledge or an interest in mastering, especially: Power BI, Power Apps and AI BuilderSpanish language skillsPhysical Requirements:
Ability to sit or stand for extended periods of timeModerate or advanced keyboard usage
This position may be filled in New York. In accordance with the New York State Pay Transparency Law and New York City Human Rights Law, the pay range for this position in New York State is $28.10 - $50.60/hr and in New York City is $33.80-$50.60/hr,.These ranges are specific to these locations and may not be applicable to other locations. An individual's actual compensation will depend on the individual's qualifications and experience.
Benefits:
Our goal is to promote a work environment in which individuals have access to the resources they need to be at their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being. Below is a list of just some of the benefits we offer: generous paid time off; eleven paid holidays per year; time off for bereavement or jury duty; paid leave for new parents; comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSA or HSA; FSA for dependent care; supplemental AFLAC policies for medical care; excess liability coverage; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; pre-tax transit and parking program; backup care for children and adults; senior care planning support; and resources for individuals with development disabilities and their caregivers.
Benefits may vary by position and office.
Holland & Knight is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran or any other protected class.
Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland & Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit Legal Information Portal for Holland & Knight LLP's privacy policies.
General Description:
This Intranet Content Coordinator is responsible for continuous improvement of our current intranet, HK Today, and collaborating on the execution of a new intranet for the firm. HK Today content owners require assistance maintaining and updating their content, including receiving advice on ways to improve and streamline existing text, images and layouts. The Intranet Content Coordinator will work closely with the Senior Manager to engage stakeholders from all business services and practices within the Firm and to help those stakeholders improve the user experience and findability of information in their area(s) of business within the context of the intranet.
Key Responsibilities and Essential Job Functions
:
Assisting practice and business service department leads with the discovery of optimal resources for sharing essential work tools and information/communicationsCollaborating with IT, Marketing, HR, Recruiting and other groups and practices to ensure the accuracy of information presented on the intranetExecuting web page updates and creating new web pagesCreating and maintaining data sources (SharePoint Lists, web parts, document libraries, etc.)Note-taking and reporting/relaying information to managementGuiding and training advanced users or content authors in performing basic tasks in SharePoint and other content management platformsTesting pages and content in a UAT/Beta environmentSpecial project and duties as assignedRequired Skills:
Training/knowledge-sharing skills, including the ability to lead online learning sessions and provide guidance to users looking to co-manage their intranet contentSuperior verbal and written English language skills with regard to grammar, spelling and styleAbility to summarize and condense complex information for the webExceptional follow-up and organizational skillsThe ability to manage multiple collaborations simultaneouslyRequired Qualifications & Education:
Bachelor's Degree.3-5 years of experience in web production5 years of experience in professional servicesImage creation and manipulation tools such as SnagIt, Photoshop and IllustratorKnowledge of HTML and CSSAbility to handle sensitive and confidential situations with discretion and diplomacyAbility to analyze and understand existing content and identify ways to optimize for clarity, brevity and focus, keeping in mind the internal, multi-cultural audience target.Knowledge of SharePoint, SharePoint Online, MS Teams and related web technologies.A Bachelor's or Master's degree in Computer Science, Sociology, Marketing, Communications or Instructional Design.Preferred Qualifications & Education:
Experience generating, analyzing and summarizing web metrics reportsExperience using SharePoint lists with various views, or similar toolsKnowledge of ServiceNow digital platforms and productsA strong interest in optimizing web content for user productivityDesigning instructional materials for video, audio, including related visualizationsExperience using Microsoft Teams and related assetsExperience managing video content within Microsoft StreamKnowledge of video editing software such as CamtasiaMicrosoft Power Platform knowledge or an interest in mastering, especially: Power BI, Power Apps and AI BuilderSpanish language skillsPhysical Requirements:
Ability to sit or stand for extended periods of timeModerate or advanced keyboard usage
This position may be filled in New York. In accordance with the New York State Pay Transparency Law and New York City Human Rights Law, the pay range for this position in New York State is $28.10 - $50.60/hr and in New York City is $33.80-$50.60/hr,.These ranges are specific to these locations and may not be applicable to other locations. An individual's actual compensation will depend on the individual's qualifications and experience.
Benefits:
Our goal is to promote a work environment in which individuals have access to the resources they need to be at their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being. Below is a list of just some of the benefits we offer: generous paid time off; eleven paid holidays per year; time off for bereavement or jury duty; paid leave for new parents; comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSA or HSA; FSA for dependent care; supplemental AFLAC policies for medical care; excess liability coverage; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; pre-tax transit and parking program; backup care for children and adults; senior care planning support; and resources for individuals with development disabilities and their caregivers.
Benefits may vary by position and office.
Holland & Knight is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran or any other protected class.
Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland & Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit Legal Information Portal for Holland & Knight LLP's privacy policies.