Operations and Visual Manager Job at Container Store in Schaumburg

Overview

The Operations and Visual Manager is part of the management team along with the General Manager.

All Managers are involved in:

• Leading people to provide exceptional customer service.
• Driving our business to achieve our business goals.
• Building effective teams and developing talent.
• Communicating effectively with staff, Management Team, and customers.
• Instilling trust and ensuring accountability.
• Leading by example on the sales floor.

About Us

Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to this category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space, and improve their lives. We foster a culture built around our Foundation Principles, which define our relationships with employees, vendors, customers, and communities.

Responsibilities

The Operations and Visual Manager is responsible for:

• Partnering with the General Manager to drive the store's success by setting goals based on sales, performance, and payroll management.
• Supporting processes for inventory control, curbside orders, delivery, register and money handling, and order management.
• Leading store operations including repairs, maintenance, facilities updates, supplies, meetings, walkthroughs, cleaning routines, and stockroom organization.
• Leading visual merchandising efforts to ensure perfect product presentation, including merchandise processing and maintenance.
• Interpreting and directing product presentation according to Visual Sales and Buying Departments.
• Managing the sales floor and employee activities, including recruiting, onboarding, training, reviewing, and coaching.

Benefits

We care about our team and offer a comprehensive benefits package, including:

• Competitive salary ranging from $55,000 to $75,000 annually.
• Health, dental, and vision insurance plans.
• 401(k) retirement plan with Fidelity guidance.
• Benefits portal for easy access to information.
• Sick pay and PTO to support work-life balance.

Additional benefits for full-time associates include life and disability insurance, parental leave, adoption support, discounts, recognition programs, and diversity initiatives.

Qualifications

Ideal candidates will have:

• Strong engagement skills and passion for connecting with customers and team members.
• At least three years of leadership and coaching experience focused on team development.
• Proven ability to guide employee growth and development.
• Excellent written and oral communication skills.
• Adaptability to retail industry changes, with strong time management and organizational skills.
• A heart for service and sales enthusiasm.
• Eagerness to learn about technology and sales strategies.
• Pride in their work and a desire to delight others.

The Container Store is a smoke-free, drug-free workplace and an Equal Opportunity Employer. We comply with the Americans with Disabilities Act and other applicable laws.

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