The Container Store is hiring: Operations and Visual Manager in Dallas

Overview

The Operations and Visual Manager is part of the management team along with the General Manager.

All Managers are involved in:

• Leading people to provide exceptional customer service.
• Driving our business to achieve our business goals.
• Building effective teams and developing talent.
• Communicating effectively with staff, Management Team, and customers.
• Instilling trust and ensuring accountability.
• Leading by example on the sales floor.

What We Stand For

Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers, and communities, influencing every aspect of our business.

Responsibilities

The Operations and Visual Manager is also responsible for:

• Partnering with the General Manager to drive the business; setting goals and priorities based on sales, custom closets performance, average ticket results, and payroll management.
• Supporting processes for inventory control, curbside orders, delivery services, register and money processes, and order management.
• Leading store operations such as repairs, maintenance, facilities updates, supplies, meetings, walkthroughs, cleaning routines, backroom setup, and stockroom organization.
• Leading visual merchandising efforts to ensure perfect product presentation, including merchandise processing, maintenance, and merchandising.
• Interpreting and directing product presentation according to Visual Sales and Buying Departments' guidance.
• Managing the sales floor and employees, including recruiting, interviewing, onboarding, training, reviews, and coaching.

We believe in taking care of our team. We offer a comprehensive benefits package that includes health insurance, 401(k), employee discounts, and more, to support your health, career growth, and work-life balance.

Full-time benefits include:

• Health, dental, and vision plans
• Retirement plan with investment guidance
• Additional insurance options and flexible spending accounts
• Parental leave, adoption assistance, and fertility support
• Paid holidays, gym discounts, transportation benefits
• Product discounts, recognition programs, and diversity initiatives

We offer a fun, collaborative environment where you can learn and grow.

Qualifications

• Passionate about engaging and connecting with people and providing excellent service.
• At least three years of leadership and coaching experience, focused on team development and goal achievement.
• Strong communication skills, both written and oral.
• Understanding of retail industry dynamics, with strong time management and organizational skills.
• A heart for service and a love for selling, with a focus on customer needs and suggestions.
• Eagerness to learn about technology and sales integration.
• Pride in your work and enthusiasm to delight others at The Container Store.

The Container Store promotes a smoke-free, drug-free environment and is an Equal Opportunity Employer, complying with the Americans with Disabilities Act.