The Container Store is hiring: Operations and Visual Manager in Plano

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Overview

The Operations and Visual Manager is part of the management team along with the General Manager.

All Managers Are Involved In

• Leading people to provide exceptional customer service.
• Driving our business to achieve our business goals.
• Building effective teams and developing talent.
• Communicating effectively with staff, Management Team, and customers.
• Instilling trust and ensuring accountability.
• Leading by example on the sales floor.

What We Stand For

Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers, and communities.

Responsibilities

The Operations and Visual Manager is also responsible for:

• Working in partnership with the General Manager on all aspects of driving the business; setting goals and priorities based on sales, performance metrics, and payroll management.
• Supporting and directing processes for inventory control, curbside orders, delivery, register and money processes, and order management.
• Leading store operations including repairs, maintenance, facilities updates, supplies, meetings, walkthroughs, cleaning, and stockroom organization.
• Leading visual merchandising efforts to ensure perfect product presentation, including merchandise processing and maintenance.
• Interpreting and directing product presentation according to Visual Sales and Buying Department directives.
• Managing the sales floor and staff, including recruiting, onboarding, training, review, and coaching.

Benefits and Perks

We believe in taking care of our team. We offer comprehensive benefits including health plans, 401(k), paid time off, discounts, and more. We foster a fun, collaborative environment where you can grow your career and make a difference.

Qualifications

What You Bring to Us:

• Passion for engaging with people and providing excellent service.
• At least three years of leadership and coaching experience.
• Proven ability to develop team members' careers.
• Excellent communication skills, both written and oral.
• Strong organizational skills and adaptability to retail industry changes.
• A love for selling and understanding customer needs.
• Eagerness to learn new technology and sales techniques.
• Pride in your work and enthusiasm to share your positive energy with others.

The Container Store is an equal opportunity employer and promotes a smoke-free, drug-free environment.

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