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Mohegan Sun

EVENTS MARKETING SPECIALIST

Mohegan Sun, Uncasville, Connecticut, us, 06382


Division

Mohegan Sun

Type of Position

On call

Pay Rate

$16.16

City

Uncasville

State

CT

Job Level

Entry

Education

High School Diploma

Department

Category

Event Support

EVENTS MARKETING SPECIALIST

SPE83

Position Summary:This position is responsible for providing labor support for various positions supported by the Support Operations department.

Responsibilities for Marketing Lead Includes but not limited to:

(Can work in Arena Club, Private/Public Events, Consumer Promotions or Players Club)

Conducts event/promotion registration and enters guest information into the appropriate software system

Uses compute software to register guests in a quick and professional manner

Administration of Avatar Event Management System

Effective use of Archtics Ticketing Software, Arena Club Ticketing

Proficient in ACSC, GHS Promotion Tracking System

Knowledge of Sharepoint/Property information screens

Ability to make sound judgments and decisions with dept guidelines

Demonstrates the ability to build a rapport with returning guests

Performs all Marketing Crew duties when needed

Minimum Education and Qualifications:

High School Diploma or equivalent

Must be at least 18 years old

Must be able to effectively communicate in English

Previous customer service experience or experience dealing with the public

Good communication skills

Good organizational and multi-tasking skills

Friendly, positive and outgoing personality

Training Requirements:

Varies depending on job assignment

Knowledge of department policies and procedures

Knowledge of the property and its offerings

Knowledge of ticket taking best practices and procedures

Knowledge of the arena’s emergency evacuation plan

SMART Server Certification

Physical Demands and Work Environment:

Must be able to work on the casino floor with smoke, loud noises, and low lighting

Must be able to lift to 50 lbs.

Must be able to stand, walk and climb stairs for extended periods of time

Must be able to work outside in various weather conditions

Must be able to work various shifts and flexible hours