Claims Solutions
Senior UX Designer I
Claims Solutions, Lehi, Utah, United States,
Job Description
The Senior UX Designer will design, prototype and validate product solutions that solve pain points, provide delightful customer experiences, and ensure consistency with the Verisk brand. This professional is responsible for strategizing with product management, creating compelling, innovative designs that demonstrate the value of our ISO / Verisk products. The Senior UX Designer works with stakeholders to define success, conceptualize, design prototypes, customer mappings and usability test innovative products to ensure customer delight. The Senior UX Designer is also responsible for the maintenance of design guidelines used across the ISO platform and products ensuring consistency of the Verisk brand.
About the Role and Responsibilities:
Make understanding our customers a constant priority, including activities such as: Design Thinking
Jobs-to-be done
Use Case and Scenario analysis
Framing user problems
Facilitating complex critical thinking exercises
Work/Task Flow development
Experience / Journey mapping
High & Low Fidelity Prototyping
Heuristic Evaluation and Usability Testing
Work closely with Key Stakeholders such as Corporate Marketing and CX Teams to ensure a consistent user experience for our customers
Work in cross-functional teams, especially with Engineering and Product Management, to plan, prioritize, and deliver information architecture, visual design assets and layouts to support a cohesive user experience
Design prototypes (Whiteboard/Paper, Low Fidelity Concepts and Interactive High Fidelity)
Facilitate and lead usability testing
Collaborate with Product Owner and User Analytics to develop informed design decisions for defining success
Design and document branded design patterns to develop a visual design system for re-use across the ISO Platform
Participate and provide UX Leadership in all scrum ceremonies for assigned product team(s)
Document, review and present all UX artifacts with key stakeholders to provide insights and gain approvals
Provide coaching and mentorship to the ISO Experience Design Team
Perform additional UX duties as required to support ISOnet applications and customer
#LI-SM1
The Senior UX Designer will design, prototype and validate product solutions that solve pain points, provide delightful customer experiences, and ensure consistency with the Verisk brand. This professional is responsible for strategizing with product management, creating compelling, innovative designs that demonstrate the value of our ISO / Verisk products. The Senior UX Designer works with stakeholders to define success, conceptualize, design prototypes, customer mappings and usability test innovative products to ensure customer delight. The Senior UX Designer is also responsible for the maintenance of design guidelines used across the ISO platform and products ensuring consistency of the Verisk brand.
About the Role and Responsibilities:
Make understanding our customers a constant priority, including activities such as: Design Thinking
Jobs-to-be done
Use Case and Scenario analysis
Framing user problems
Facilitating complex critical thinking exercises
Work/Task Flow development
Experience / Journey mapping
High & Low Fidelity Prototyping
Heuristic Evaluation and Usability Testing
Work closely with Key Stakeholders such as Corporate Marketing and CX Teams to ensure a consistent user experience for our customers
Work in cross-functional teams, especially with Engineering and Product Management, to plan, prioritize, and deliver information architecture, visual design assets and layouts to support a cohesive user experience
Design prototypes (Whiteboard/Paper, Low Fidelity Concepts and Interactive High Fidelity)
Facilitate and lead usability testing
Collaborate with Product Owner and User Analytics to develop informed design decisions for defining success
Design and document branded design patterns to develop a visual design system for re-use across the ISO Platform
Participate and provide UX Leadership in all scrum ceremonies for assigned product team(s)
Document, review and present all UX artifacts with key stakeholders to provide insights and gain approvals
Provide coaching and mentorship to the ISO Experience Design Team
Perform additional UX duties as required to support ISOnet applications and customer
#LI-SM1