Tekwissen
UX Researcher II
Tekwissen, Broomfield, Colorado, United States, 80020
Overview:
TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company that specializes in global climate technologies. It operates Climate segment that delivers energy efficient products and energy services. The company offers the client and American Standard Heating & Air Conditioning which provides heating, ventilation, and air conditioning (HVAC) systems, and commercial and residential building services, parts, support, and controlsenergy services and building automation.
Position: UX Researcher II
Location: Broomfield, CO 80021
Duration: 12 Months
Job Type: Contract
Work Type: Remote
Job Summary:
Work in an agile environment, coordinating with people across products and across disciplines, balancing business objectives, end-user goals, and technical requirements to assist in the creation of world-class experiences.
Responsible for ensuring the user-viewpoint is well-represented in everything that the Digital Product teams do, from planning through development, and release.
Skilled and curious researcher who can plan, recruit, conduct, analyze, and present user research.
Help build whole team buy-in and bring your Product Owner and developers with you through the process, whether through field research, collaborative journey mapping, facilitating a design sprint, or running a usability test.
By obtaining and communicating user needs for short-term and long-term visioning, validating experiences in an agile environment, and conducting deeper exploration into concepts that impact multiple project teams, this role will impact customer, prospect, and partner experiences.
This role is 80% user experience research/analysis and 20% strategic user experience, with opportunities to apply interaction design skills if you have them. Experience with B2B commerce is highly beneficial.
Responsibilities:
Plan and conduct user research as an input into both experience strategy and project execution.
Guide teams on best research methods for a given problem, question or challenge.
Analyze, synthesize, interpret, and explain research results.
Prepare and deliver easy-to-understand, well-designed research plans and findings tailored to a variety of audiences.
Plan and facilitate workshops with key stakeholders to gather information and insights.
Help drive to consensus.
Document and communicate outcomes in a clear, effective, and visually-appealing manner.
Actively lead and collaborate in discussions and working sessions with cross-functional groups.
Interpret user feedback to help guide designers as they develop high-fidelity designs and prototypes.
Work independently under general prioritization and guidance of the UX Director.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Specific Deliverables Include:
Research Proposals/Plans.
Research Results/Analysis Presentations and Leave-Behinds.
Personas and User/Customer Journey Maps Required Experience:
Bachelors degree or equivalent experience
2 to 4 years in a user experience role, including UX research and UX strategy
Experience planning, conducting and summarizing user research and design workshops
Experience with tools such as Dovetail, Lookback, Validately, Qualtrics, or Miro
Experience using a variety of research methods across the product lifecycle Excellent written, verbal and interpersonal communications skills
Strong presentation skills, including preparing presentations and presenting them to various local and remote audiences
Strong consultative skills, capable problem-solving abilities, and ability to build consensus across teams
Willingness to travel, as needed, to conduct user research
Comfortable work independently on multiple projects and priorities
Additional Preferred Experience
Degree in Anthropology, Sociology, Psychology, Human Computer Interaction or similar field
HVAC and or manufacturing industry experience
Experience with web and mobile design in an agile environment
Comfortable working with UX research and design agencies
Creating and testing Information architectures & Micro-copy
Working knowledge of graphic design best practices (color theory, brand standards)
Experience in Figma, Axure, Sketch, Adobe XD, Omnigraffle, Balsalmiq, or other wireframing and interactive prototyping tools
Experience leading researchers and/or designers
Micro-copy experience
Quantitative research skills
TekWissen® Group is an equal opportunity employer supporting workforce diversity.
TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company that specializes in global climate technologies. It operates Climate segment that delivers energy efficient products and energy services. The company offers the client and American Standard Heating & Air Conditioning which provides heating, ventilation, and air conditioning (HVAC) systems, and commercial and residential building services, parts, support, and controlsenergy services and building automation.
Position: UX Researcher II
Location: Broomfield, CO 80021
Duration: 12 Months
Job Type: Contract
Work Type: Remote
Job Summary:
Work in an agile environment, coordinating with people across products and across disciplines, balancing business objectives, end-user goals, and technical requirements to assist in the creation of world-class experiences.
Responsible for ensuring the user-viewpoint is well-represented in everything that the Digital Product teams do, from planning through development, and release.
Skilled and curious researcher who can plan, recruit, conduct, analyze, and present user research.
Help build whole team buy-in and bring your Product Owner and developers with you through the process, whether through field research, collaborative journey mapping, facilitating a design sprint, or running a usability test.
By obtaining and communicating user needs for short-term and long-term visioning, validating experiences in an agile environment, and conducting deeper exploration into concepts that impact multiple project teams, this role will impact customer, prospect, and partner experiences.
This role is 80% user experience research/analysis and 20% strategic user experience, with opportunities to apply interaction design skills if you have them. Experience with B2B commerce is highly beneficial.
Responsibilities:
Plan and conduct user research as an input into both experience strategy and project execution.
Guide teams on best research methods for a given problem, question or challenge.
Analyze, synthesize, interpret, and explain research results.
Prepare and deliver easy-to-understand, well-designed research plans and findings tailored to a variety of audiences.
Plan and facilitate workshops with key stakeholders to gather information and insights.
Help drive to consensus.
Document and communicate outcomes in a clear, effective, and visually-appealing manner.
Actively lead and collaborate in discussions and working sessions with cross-functional groups.
Interpret user feedback to help guide designers as they develop high-fidelity designs and prototypes.
Work independently under general prioritization and guidance of the UX Director.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Specific Deliverables Include:
Research Proposals/Plans.
Research Results/Analysis Presentations and Leave-Behinds.
Personas and User/Customer Journey Maps Required Experience:
Bachelors degree or equivalent experience
2 to 4 years in a user experience role, including UX research and UX strategy
Experience planning, conducting and summarizing user research and design workshops
Experience with tools such as Dovetail, Lookback, Validately, Qualtrics, or Miro
Experience using a variety of research methods across the product lifecycle Excellent written, verbal and interpersonal communications skills
Strong presentation skills, including preparing presentations and presenting them to various local and remote audiences
Strong consultative skills, capable problem-solving abilities, and ability to build consensus across teams
Willingness to travel, as needed, to conduct user research
Comfortable work independently on multiple projects and priorities
Additional Preferred Experience
Degree in Anthropology, Sociology, Psychology, Human Computer Interaction or similar field
HVAC and or manufacturing industry experience
Experience with web and mobile design in an agile environment
Comfortable working with UX research and design agencies
Creating and testing Information architectures & Micro-copy
Working knowledge of graphic design best practices (color theory, brand standards)
Experience in Figma, Axure, Sketch, Adobe XD, Omnigraffle, Balsalmiq, or other wireframing and interactive prototyping tools
Experience leading researchers and/or designers
Micro-copy experience
Quantitative research skills
TekWissen® Group is an equal opportunity employer supporting workforce diversity.