Amazon
Sr. UX Researcher
Amazon, New York, New York, us, 10261
Description
This role will help influence and drive critical business decisions, meet regularly with customers and senior leaders, collaborate frequently with designers, product managers and tech to facilitate research that will define the direction of our software experiences.
This role is intended for a research leader who knows how to use the artifacts of research, hard data and deep intuition to create and improve consumer-facing user experiences.
Key job responsibilities
UX Researcher should posses excellent communication and writing skills as the research insights will directly impact business strategy and design direction. In addition, the UX Researcher will:
Work in collaboration with leadership to define research roadmaps and programs that improve customer awareness and obsession within the organization.
Design and execute qualitative and quantitative research using different methods and techniques based on project goals and timelines
Uncover and investigate unmet needs while validating new solutions (e.g. interview facilitation, ethnographic skills, journey mapping, design heuristic reviews, persona creation, etc.)
About the team
Buy with Prime is helping people reimagine the way they shop. Our vision is to enable every entrepreneur in the world to reach every customer in the world through every channel they can imagine. Buy with Prime is a new way to extend Prime shopping benefits—including fast, free shipping, seamless checkout experience, and free returns—to merchants’ own online stores, ultimately increasing selection for Prime members. Buy with Prime is an exciting next step in our mission to help merchants of all sizes grow their business—whether on Amazon or beyond.
We are open to hiring candidates to work out of one of the following locations:
New York, NY, USA
Basic Qualifications
10+ years experience as a UX Researcher
Experience combining qualitative and quantitative research methods
Experience with maturing a research practice (which may include setting up more streamlined research operations, mentoring, and experimenting with ways to increase research impact in the organization)
Preferred Qualifications
Excellent communication, presentation, and storytelling skills
Proven ability to use data and metrics to drive improvements
Experience setting up new research programs that span formative and evaluative methods
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $121,800/year in our lowest geographic market up to $226,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
This role will help influence and drive critical business decisions, meet regularly with customers and senior leaders, collaborate frequently with designers, product managers and tech to facilitate research that will define the direction of our software experiences.
This role is intended for a research leader who knows how to use the artifacts of research, hard data and deep intuition to create and improve consumer-facing user experiences.
Key job responsibilities
UX Researcher should posses excellent communication and writing skills as the research insights will directly impact business strategy and design direction. In addition, the UX Researcher will:
Work in collaboration with leadership to define research roadmaps and programs that improve customer awareness and obsession within the organization.
Design and execute qualitative and quantitative research using different methods and techniques based on project goals and timelines
Uncover and investigate unmet needs while validating new solutions (e.g. interview facilitation, ethnographic skills, journey mapping, design heuristic reviews, persona creation, etc.)
About the team
Buy with Prime is helping people reimagine the way they shop. Our vision is to enable every entrepreneur in the world to reach every customer in the world through every channel they can imagine. Buy with Prime is a new way to extend Prime shopping benefits—including fast, free shipping, seamless checkout experience, and free returns—to merchants’ own online stores, ultimately increasing selection for Prime members. Buy with Prime is an exciting next step in our mission to help merchants of all sizes grow their business—whether on Amazon or beyond.
We are open to hiring candidates to work out of one of the following locations:
New York, NY, USA
Basic Qualifications
10+ years experience as a UX Researcher
Experience combining qualitative and quantitative research methods
Experience with maturing a research practice (which may include setting up more streamlined research operations, mentoring, and experimenting with ways to increase research impact in the organization)
Preferred Qualifications
Excellent communication, presentation, and storytelling skills
Proven ability to use data and metrics to drive improvements
Experience setting up new research programs that span formative and evaluative methods
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $121,800/year in our lowest geographic market up to $226,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.