Waxing the City
Salon Front Desk / Studio Coordinator (Part-Time Weekdays + Saturday & Sunday)
Waxing the City, Franklin Lakes, New Jersey, us, 07417
LOVE WHAT YOU DOWe're looking for hard-working energetic individuals like you to join our team! Join one of the hottest trends in the salon industry. Our Franklin Lakes location is in the heart of the downtown business district.We pride ourselves on delivering the very best waxing experience - come work for the BEST!
The Studio Coordinator is a key position in determining the success of the salon.The Studio Coordinator is often the first and last point of contact for clients and creating an impression of warmth, professionalism and efficiency is essential.SUMMARY:The Studio Coordinator is a key holder and accountable for all front desk operations including phone, retail sales, cash transactions, client Point-of-Sale (POS) activities, customer service standards, and general day to day operations.ESSENTIAL FUNCTIONS:Greeting customers as they arrive at the studio and making sure they feel comfortable if waiting for an appointment, handle their inquiries and book studio appointments.Answering the phones and handling subsequent inquiries and bookingsOffer retail waxing products and services - The Studio Coordinator will need to invest time in understanding the different services available and the various pre and post waxing products for sale within the studio so that they can give useful advice to clients and ultimately sell them products.Monitoring and renewing stock levels - you will be expected to ensure that front of studio (retail area) product displays are properly stocked and look appealing.Scheduling appointmentsKeeping all common areas of the studio clean and tidy (lobby, hallways, restrooms) - vacuum, mop, dust and sanitize surfacesADDITIONAL FUNCTIONS:1. Coverage of shifts in short-notice/emergency situations (sickness, etc.)2. Customer contacts and rescheduling if needed.3. Participate in defined community outreach requirements (volunteerism)ROLE SCOPE AND COMPLEXITY:The Studio Coordinator reports directly to Studio Manager and indirectly to all members of ownership and is accountable for all aspects of front desk operations. The Studio Coordinator is accountable for meeting established customer service standards focusing on both internal customer (staff, volunteers, interns, vendors) and external customer (current clients and all potential customers).LOCATIONS:794 Franklin Avenue, Franklin Lakes, NJAVAILABLE SHIFT:Weekday Afternoon/Evenings & All Day Saturday & SundayMINIMUM QUALIFICATIONS:Required:1 yr+ Experience in Salon/Studio IndustryFront Office ExperienceHigh school degree or equivalentOutgoing and EnergeticStrong Written and Verbal skillsTeam player within team environmentExceptional Customer ServiceMulti-taskingDetail OrientedMarketing and Retail Sales experiencePreferred:Interest in pursuing Esthetician / Cosmetologist licenseBenefits:Discounted waxing - A little pampering goes a long way!Product discounts - You'll love using them!401(k) with matching - We'll help you save for retirement! (available for full-time only)Medical Plan contribution - Let's stay healthy! (available for full-time only)Compensation:$15/hrAbout Uswww.waxingthecity.com - Visit our corporate site to learn morewww.facebook.com/waxingmontclair - "Like" us on Facebookwww.yelp.com/biz/waxing-the-city-montclair - Find us on yelp
The Studio Coordinator is a key position in determining the success of the salon.The Studio Coordinator is often the first and last point of contact for clients and creating an impression of warmth, professionalism and efficiency is essential.SUMMARY:The Studio Coordinator is a key holder and accountable for all front desk operations including phone, retail sales, cash transactions, client Point-of-Sale (POS) activities, customer service standards, and general day to day operations.ESSENTIAL FUNCTIONS:Greeting customers as they arrive at the studio and making sure they feel comfortable if waiting for an appointment, handle their inquiries and book studio appointments.Answering the phones and handling subsequent inquiries and bookingsOffer retail waxing products and services - The Studio Coordinator will need to invest time in understanding the different services available and the various pre and post waxing products for sale within the studio so that they can give useful advice to clients and ultimately sell them products.Monitoring and renewing stock levels - you will be expected to ensure that front of studio (retail area) product displays are properly stocked and look appealing.Scheduling appointmentsKeeping all common areas of the studio clean and tidy (lobby, hallways, restrooms) - vacuum, mop, dust and sanitize surfacesADDITIONAL FUNCTIONS:1. Coverage of shifts in short-notice/emergency situations (sickness, etc.)2. Customer contacts and rescheduling if needed.3. Participate in defined community outreach requirements (volunteerism)ROLE SCOPE AND COMPLEXITY:The Studio Coordinator reports directly to Studio Manager and indirectly to all members of ownership and is accountable for all aspects of front desk operations. The Studio Coordinator is accountable for meeting established customer service standards focusing on both internal customer (staff, volunteers, interns, vendors) and external customer (current clients and all potential customers).LOCATIONS:794 Franklin Avenue, Franklin Lakes, NJAVAILABLE SHIFT:Weekday Afternoon/Evenings & All Day Saturday & SundayMINIMUM QUALIFICATIONS:Required:1 yr+ Experience in Salon/Studio IndustryFront Office ExperienceHigh school degree or equivalentOutgoing and EnergeticStrong Written and Verbal skillsTeam player within team environmentExceptional Customer ServiceMulti-taskingDetail OrientedMarketing and Retail Sales experiencePreferred:Interest in pursuing Esthetician / Cosmetologist licenseBenefits:Discounted waxing - A little pampering goes a long way!Product discounts - You'll love using them!401(k) with matching - We'll help you save for retirement! (available for full-time only)Medical Plan contribution - Let's stay healthy! (available for full-time only)Compensation:$15/hrAbout Uswww.waxingthecity.com - Visit our corporate site to learn morewww.facebook.com/waxingmontclair - "Like" us on Facebookwww.yelp.com/biz/waxing-the-city-montclair - Find us on yelp