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Fast Switch

Systems Analyst (Sales & Marketing)

Fast Switch, Tate, Georgia, United States, 30177


02nd May, 2024

Systems Analyst (Sales & Marketing) #992039Job Description:The Systems Analyst, Sales & Marketing is an Information Technology (IT) professional who partners with leaders in the Sales, Marketing, Sales Operations and Customer Service departments to provide a balance of operational support and project / implementation work.They will engage their stakeholders to gather requirements, prioritize work effort and manage projects focused on marketing, lead generation, sales force automation, and quote-to-order processes.They will support our JD Edwards ERP(JDE), EDI and Salesforce.com.The Systems Analyst, Sales & Marketing will perform a variety of critical tasks to support IT operations including troubleshooting system issues, analyzing, designing, and implementing system changes as well as maintaining their knowledge of the latest vendor releases and understanding how those changes affect our company's own implementations.This role reports to the Senior Manager, Sales & Marketing Applications.Responsibilities:

The Systems Analyst will oversee all technical activities required to support the Sales & Marketing systems within the company:Monitor and maintain EDI transaction processes to ensure data accuracy and integrity.Troubleshoot and resolve EDI transaction issues related to Purchase orders (PO'S), Purchase order acknowledgements, Advanced shipping notices (ASN'S) and InvoicesPerform analysis, design, development, testing, and implementation of EDI enhancements.Support all EDI transactions in mapping, testing and integration testing with EDI partners.Assist in the design and implementation of EDI-related enhancements and improvements.Collaborate with cross-functional teams to gather and document EDI requirements.Proficiency in JDE Order to Cash processes such as Accounts Payable, Purchasing, Order Management, Inventory, Billing and Accounts Receivable and an understanding of how modules interact with each other.Ability to be self-guided and take charge with minimal supervision.Assign and remove access to users related to SOD and SOX requirements.Run quarterly SOD and Sox reports for internal audit.Work with internal audit for any special requests.Review user set up in the JDE ERP for completeness.Design and Develop Salesforce apps with Flows, Apex, SOQL, SOSL, JAVA, CSS, HTML and Lightning Web ComponentsPerform Salesforce admin tasks.Qualifications:

Bachelor's degree in business, Computer Science, or other related discipline.Minimum of 3 years of experience working in a role involving evaluating, analyzing, or supporting ERP systems.Experience with software implementation projects.Strong time management, interpersonal and problem-solving skills.CompetenciesThe Systems Analyst, Sales & Marketing should have the following skills:

Performing needs analysisEliciting requirementsDefining business casesDocumenting business processesFlow and process diagramming.Problem solvingDeveloping and managing test plansKnowledgeThe Systems Analyst, Sales & Marketing must have knowledge and experience of the following:

Evaluating, selecting and implementing IT systemsA strong understanding of the Salesforce.com platform including Sales Cloud, Service Cloud and AppExchange.Experience in supporting Servicemax or Salesforce Field Service is a plus.Experience with JDE ERP processes, JDE security and EDI processes is a plus.Proficiency in Microsoft OfficeExperience within the manufacturing and distribution industry is a plus.Notes:

Must have EDI Mapping experience. Does not need to be strong.Must have a degree.We can teach JDE and Salesforce.Additional Information:At FastTek Global,

Our Purpose

is

Our People

and

Our Planet . We come to work each day and are reminded we are

helping people find their success stories . Also,

Doing the right thing

is our mantra. We act responsibly, give back to the communities we serve and have a little fun along the way.We have been doing this with pride, dedication and plain, old-fashioned hard work for

24 years !FastTek Global is a financially strong, privately held company that is

100% consultant

and

client focused , operating in nearly half of the states in the U.S., Europe and India.We've differentiated ourselves by being

fast, flexible,

creative

and

honest . Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.Our benefits are second to none and thanks to our

flexible benefit

options you can choose the benefits you need or want, options include:

Medical and Dental (FastTek pays majority of the medical program)VisionPersonal Time Off (PTO) ProgramLong Term Disability (100% paid)Life Insurance (100% paid)401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

Plus, we have a lucrative employee referral program and an employee recognition culture.FastTek Global was named one of the

Top Work Places

in Michigan by the Detroit Free Press in

2013, 2014, 2015, 2016, 2017, 2018, 2019,

2020, 2021, 2022, and 2023!To view all of our open positions go to: https://www.fasttek.com/fastswitch/findworkFollow us on Twitter: https://twitter.com/fasttekglobalFollow us on Instagram: https://www.instagram.com/fasttekglobalFind us on LinkedIn: https://www.linkedin.com/company/fasttekYou can become a fan of FastTek on Facebook: https://www.facebook.com/fasttekglobal/