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The Judicial Branch of Arizona in Maricopa County

PACS - AmeriCorps Member - Law Library Resource Center

The Judicial Branch of Arizona in Maricopa County, Phoenix, Arizona, United States, 85003


Posting Date04/30/24

Application DeadlineOpen Until Filled

Pay RangeInterns are paid a monthly living allowance of up to $1,150 depending upon the service term.

Upon completion of service, Members are eligible to receive an education award.

Benefits listed under "What We Offer" are for regular full-time employees.

What We Offer

We offer generous paid time off, paid sick leave, and 10 paid holidays! We have affordable medical, dental, and vision insurance, and our employees are entitled to coverage by one of several State-sponsored retirement pension plans, our employee assistance program, and wellness incentives. Additionally, our employees have the option of life insurance, disability, a group legal plan, and pet insurance. Click here to learn more!

Job TypeInterns

Department

About the Position

The Superior Court of Arizona in Maricopa County, one of the largest general jurisdiction Court systems in the nation, seeks enthusiastic individuals to serve 675 hours or 300 hours from September 4th, 2023, through April 30, 2024. Other sessions may open throughout the year, based on availability. Members will participate in an AmeriCorps program, as a Providing Access to Court Services (PACS) Member in the Law Library Resource Center. AmeriCorps PACS Members will be critical to the informational and navigational operations of the Court, as well as the Customer Service and Protective Order areas. The Superior Court is committed to providing access to justice for all people in the community. This position performs customer service functions, having contact with members of the public who need help with court services, which is crucial to promoting access to the Court.

Service Position Functions:

Under general supervision, provides customer assistance in finding court services, completing needed court forms, and navigating court processes.

Primary Duties of the Position:Provide direct customer service to litigants in various situations within a self-service environment; handle a variety of requests, inquiries, and complaints from litigants and the general public; attend and participate in training and evaluation; assist court customers with finding needed services or locations; become knowledgeable about various community resources and provide information to customers as necessary, and track services using computer software.

Citizenship Training and Responsibilities:As an AmeriCorps Member, all PACS Members must participate in AmeriCorps training and events as required by the Arizona Governor's Office of Youth, Faith, and Family, as well as participate in any identified community service activity.

Service Schedule:PACS/AmeriCorps Members must complete their assigned hours over the course of their service term. This is a year commitment. Service hours can only be completed between 8 am and 5 pm Monday through Friday. Occasionally, and upon request, there might be an opportunity for service hours after hours or on weekends. Hours worked per week and schedule will vary depending on the Member's school schedule.

Minimum Qualifications:

High School Diploma/GED and must pass a criminal background check. For AmeriCorps State and National and AmeriCorps NCCC, you must be a U.S. citizen, U.S. national, or legal permanent resident alien of the United States to be an AmeriCorps member. Must be able to stand for long periods of time.

Desired Qualifications:

The ability to multi-task and manage a high-volume and time-critical work environment; excellent interpersonal skills; the ability to establish effective working relationships with others; the ability to communicate effectively both orally and in writing; the ability to plan, organize and maintain work flow; the ability to work under supervision and exercise judgment; basic computer skills. Should be able to accurately maintain statistics and records; maintain the confidentiality of all parties.

The Court is an Equal Opportunity Employer. It is the policy of the Judicial Branch not to discriminate in employment or the provision of services. To arrange for reasonable accommodation under the Americans with Disabilities Act (ADA), please call 602-372-3615.

Prohibited Activities:Members may not, while actively providing service, do any of the following: attempt to influence legislation; organize or engage in protests, petitions, boycotts, or strikes; assist, promote, or deter union organizing; impair existing contracts for services or collective bargaining agreements; engage in partisan political activities; participate in, or endorse, events or activities that are likely to include political advocacy; engage in religious instruction or proselytization; provide a direct benefit to a business organized for profit, a labor union, apartisan political organization, or other organizations specified by the CNCS; conduct a voter registration drive; provide abortion services or referrals for receipt of such services; and such other activities as CNCS may prohibit.

Additional Information

Judicial Branch Human Resources reserves the right to move forward candidates based on the information provided directly on the application. The hiring authority will select the successful candidate based on departmental needs.

Typically, successful candidates are hired at a salary rate up to the midpoint of the range, based on applicable experience, internal equity, and budgetary allowances.

All Judicial Branch offers of employment and continued employment are contingent upon passing a thorough background and/or fingerprint check. Applicants must completely and fully answer any questions regarding felony and misdemeanor convictions including any convictions that have been expunged or set aside. Failure to include criminal history information is grounds for termination of an offer and employment. A conviction may not automatically disqualify an applicant.

Judicial Branch facilities are located throughout Maricopa County. This position may be reassigned to other locations. Assignments will be made based upon the needs of the department.

The Judicial Branch in Maricopa County is an EEO/ADA Reasonable Accommodation Employer.

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