eBay
Sr UX Researcher - Shipping/Monetization
eBay, Portland, Oregon, United States, 97204
At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.About the team and the role:Human-centered insights and a deep understanding of people and cultures are essential to how we do our best work. Our team of UX researchers guide design partners and cross-functional teams at ebay to discover, interpret, and act upon insights and opportunities in an inspiring way. We contribute to all phases of product development, and influence product and business strategy while we're at it.The ideal candidate for this team is a strategic thinker, great storyteller, and loves working with peers and leaders to uncover insights and drive sophisticated solutions to tough problems. This passionate and inclusive researcher will work closely alongside the Staff UX Researcher, partners from design, business, product management, engineering, and marketing globally to deliver high-impact user insights. Crafting, conducting, and socializing user research across a spectrum of methodologies is something this candidate excels at.What you will accomplish:Work with Staff UX Researcher for Shipping & Monetization to ensure timely delivery of research for key priorities on the roadmap
Help drive key features, products, or initiatives based on company priorities
Lead research towards advising on improvements to make and defining excellent customer experiences
Partner and work closely with Design, Product, and Business leadership to drive the UX strategy for the area through insights
Employ storytelling techniques and workshops to communicate research insights and recommendations, and help teams turn
insights into action
Actively contribute to the always-growing UX Research practice at eBay
What you will bring:Masters or PhD in Anthropology, Sociology, Cognitive or Experimental Psychology, Human Factors Engineering, a related field and 3+ years of experience in applied user experience research settings
Experience successfully impacting design and product decisions to benefit the customers and the business
Deep understanding of UX Research discipline fundamentals and some advanced-level techniques; strong familiarity advocating for UX Research best practices
Expert use of UX Research tools
Practical experience in deploying qualitative and quantitative research methods throughout the product development lifecycle, from ideation to launch in a large scale environment across multiple teams (ideally in eCommerce or Monetization)
The pay range for this position at commencement of employment in California, Washington, or New York is expected in the range below.$135,200 - $205,700
Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico.This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
Help drive key features, products, or initiatives based on company priorities
Lead research towards advising on improvements to make and defining excellent customer experiences
Partner and work closely with Design, Product, and Business leadership to drive the UX strategy for the area through insights
Employ storytelling techniques and workshops to communicate research insights and recommendations, and help teams turn
insights into action
Actively contribute to the always-growing UX Research practice at eBay
What you will bring:Masters or PhD in Anthropology, Sociology, Cognitive or Experimental Psychology, Human Factors Engineering, a related field and 3+ years of experience in applied user experience research settings
Experience successfully impacting design and product decisions to benefit the customers and the business
Deep understanding of UX Research discipline fundamentals and some advanced-level techniques; strong familiarity advocating for UX Research best practices
Expert use of UX Research tools
Practical experience in deploying qualitative and quantitative research methods throughout the product development lifecycle, from ideation to launch in a large scale environment across multiple teams (ideally in eCommerce or Monetization)
The pay range for this position at commencement of employment in California, Washington, or New York is expected in the range below.$135,200 - $205,700
Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico.This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.