Pro Motive
Automotive Service Writer
Pro Motive, Collegeville, Pennsylvania, United States, 19426
1-2 YEARS EXPERIENCE in Sales and Customer Service!
Interest in the automotive and trucking industries!
Monday through Friday!
$40 - $45k Annually
Paid Service Advisor Training Program!
Fleet and Truck repair shop in Collegeville, PA
seeking an
Automotive Service Writer/Customer Service Representative
to join their customer centric team. This shop is a certified NAPA Truck Service Center. We are able to provide the benefits of an established national entity while maintaining the personal touch of a family owned business. They understand that fleet vehicles are a major investment, and they work hard to keep vehicles in excellent condition. We are looking for a great candidate who wants to learn and grow into the lead service advisor position for this shop!
As an Automotive/Truck Service Writer and Customer Service Representative, you will be a point of contact for fleet managers and drivers seeking assistance with vehicle services. Your responsibilities will include addressing customer inquiries, providing information about services, resolving complaints, and ensuring overall customer satisfaction.
What we want1-2 years experience in Customer Service and SalesInterest in automotive and trucking industriesDesire to grow into lead Service Advisor at this locationFlexibility to assist as necessary to answer calls for 24/7 roadside assistance programTechnology SavvyValid Driver's LicenseDetail OrientedJob Will Entail:Customer serviceSalesAnswering PhonesScheduling AppointmentsDocument and organizeMaintain accurate records of customer interactionsUse CRM (Customer Relationship Management) software.Problem ResolutionWhat we offer:
Shop Hours Monday to Friday 7:30 to 4:00 + 24/7 roadside assistanceSalary $40-45k/yearAs this person learns and grows there will be opportunity to add bonus/commission structure to positionRight candidate will be enrolled in formal Service Advisor Training programMedical InsurancePTOPaid Major Holidays
Interest in the automotive and trucking industries!
Monday through Friday!
$40 - $45k Annually
Paid Service Advisor Training Program!
Fleet and Truck repair shop in Collegeville, PA
seeking an
Automotive Service Writer/Customer Service Representative
to join their customer centric team. This shop is a certified NAPA Truck Service Center. We are able to provide the benefits of an established national entity while maintaining the personal touch of a family owned business. They understand that fleet vehicles are a major investment, and they work hard to keep vehicles in excellent condition. We are looking for a great candidate who wants to learn and grow into the lead service advisor position for this shop!
As an Automotive/Truck Service Writer and Customer Service Representative, you will be a point of contact for fleet managers and drivers seeking assistance with vehicle services. Your responsibilities will include addressing customer inquiries, providing information about services, resolving complaints, and ensuring overall customer satisfaction.
What we want1-2 years experience in Customer Service and SalesInterest in automotive and trucking industriesDesire to grow into lead Service Advisor at this locationFlexibility to assist as necessary to answer calls for 24/7 roadside assistance programTechnology SavvyValid Driver's LicenseDetail OrientedJob Will Entail:Customer serviceSalesAnswering PhonesScheduling AppointmentsDocument and organizeMaintain accurate records of customer interactionsUse CRM (Customer Relationship Management) software.Problem ResolutionWhat we offer:
Shop Hours Monday to Friday 7:30 to 4:00 + 24/7 roadside assistanceSalary $40-45k/yearAs this person learns and grows there will be opportunity to add bonus/commission structure to positionRight candidate will be enrolled in formal Service Advisor Training programMedical InsurancePTOPaid Major Holidays