Service Writer
Oasis Petro Lube - Colby, Kansas, United States, 67701Work at Oasis Petro Lube
Overview
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Overview
Summary:
A Service Writer provides excellent customer service, assists in maximizing the stores' consistency, speed and quality to meet customer's expectations.
Duties and Responsibilities:Deliver friendly, courteous and prompt customer service, in person or on the phoneObtain required information for equipment being servicedCommunicate effectively with Service departmentComplete customer's invoice at the completion of service and collect method of payment (cash, check, credit card or other forms of payment)Balance daily sales including cash drawer, credit card and methods of payment during assigned shiftUse a consultative selling process to assist customers with additional service options that could be neededGain superior product knowledge to effectively help customersPrepare daily shift activities and paperworkMaintain store cleanlinessMaintain display inventory in customer areaComplete any other duties or special projects as assignedSkills and Qualifications:
Basic reading, writing and math skillsBasic computer skillsAbility to thrive in a fast-paced environment with many prioritiesAbility to work cooperatively in a team environmentAbility to read, write and verbally communicate in EnglishAbility to sit, stoop, kneel, push, climb, move, reach and work overhead, lift up to 60 lbs.Ability to work a flexible schedule including nights, weekends and/or holidaysBenefits:
Competitive wagesPaid Earned Personal LeaveHoliday Pay (for worked holidays)Options for single and family health coverageLife InsuranceFlexible Spending Account (for Unreimbursed Medical or Dependent Daycare Expenses)Employee DiscountUniforms
I understand the statements in this job description are intended to represent the key duties, but are not intended to be ALL responsibilities or qualifications of the job. I agree that if offered this position, I can meet all of the requirements of this job with or without reasonable accommodation.