Business Analyst - (Technical Writing)
Sogeti - Chicago, Illinois, United States,Work at Sogeti
Overview
- Apply
Overview
Job Responsibilities
Skilled in gathering technical policy, configuration, and standards requirements for laptop configurations.Design and develop technical documentation needed for the supporting technical support team.Work with current subject matter experts to gather information and specifications and use this information to create accurate documentation.Document policies and processes for implementing software and hardware changes.
Skills Required
7+ years experience in IT technical writing5+ years Business Analysis experience in software delivery disciplines and activities (i.e., desktop build, testing, development)3+ years experience in writing IT policy documents and process flows.Demonstrate analytical and organizational skills by analyzing and documenting complex information structures involving configurations and workflows.Excellent written and verbal communication skills.Work independently and self-manage tasks and time to balance and adapt to changing priorities.Adapt communication language and style to varied audiences making use of Microsoft PowerPoint, Visio, and other Firm tools.
Skills Preferred· Experience in Change or Release Management.· Experience in desktop/laptop build and configurations.Technologies/Software· Microsoft Office Suite· Visio
Minimum education qualificationBachelor's Degree in Computer Science, Computer Engineering, MIS or related field.
Please be aware that Capgemini Sogeti may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process
The benefits our employees enjoy:401(k) Savings Plan- Matched 150% up to 6%. (Our 401k is in the top 1% of 401(k) plans offered in the US!)Medical/Prescription/Dental/Vision Coverage!Low-premium and deductible. Plan with free preventive care.$12,000 in Tuition Reimbursement100% Company-paid mobile phone planPersonal Time Off (PTO)- Ensuring a balance of work and home life