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Job Description

JOB TITLE: Business Development and Communication Coordinator (BDCC)

Location: Corporate Office

Department: Administration / In Office Position

Reports To: The President

FSLA Status: Non-Exempt

Revised: February 26, 2025

GENERAL SUMMARY:

The BDCC will support strategic initiatives to create and maintain a positive public image for the company. They will be actively involved in housing-related committees and boards to ensure alignment with policy development, advocacy, and best practices in the field.

ESSENTIAL JOB FUNCTIONS:

1. Serve as a liaison between the company and the public.
2. Develop a communication strategy and “voice” appropriate for reaching the target audience.
3. Maintain a positive public image through public-facing communication.
4. Establish and maintain relationships on social media, with ownership, and public interest groups.
5. Develop and execute social media and content strategies to promote a positive public image.
6. Create and implement a long-term plan to communicate the company's mission externally.
7. Draft and implement crisis management strategies to mitigate negative media exposure and similar risks.
8. Perform other duties as assigned.

NETWORKING AND PARTNERSHIPS:

1. Support outreach efforts by attending industry events, meetings, and conferences.
2. Maintain relationships with government agencies, nonprofits, and real estate professionals.
3. Research and identify potential partnerships aligned with our mission.
4. Prepare materials, presentations, and reports for partnership discussions.
5. Track and follow up on networking leads and opportunities.
6. Promote community events involving the company.
7. Participate actively in housing committees, task forces, or advisory boards.

KNOWLEDGE/SKILLS REQUIRED:

• Extensive knowledge of public relation principles and strategies.
• Extensive knowledge of social media best practices and strategies.
• Excellent public speaking skills.
• Strong written communication skills, capable of journalistic-style external publications.
• Excellent interpersonal and networking skills to build media relationships.
• Strong organizational skills and attention to detail.
• Effective time management skills to meet deadlines.
• Proficiency with Microsoft Office Suite or related software.
• Willingness to serve on housing-related committees or boards as required.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in Public Relations, Communications, Journalism, Marketing, or related field preferred.
• Three to five years of experience in public relations, communications, or related field required.

PHYSICAL REQUIREMENTS:

• Ability to operate light office equipment and computer workstation.
• Repetitive hand, wrist, and finger movements for keyboard use and opening/closing drawers.
• Ability to sit for extended periods, including exposure to computer screens.
• Occasional bending, stooping, reaching, and lifting up to 50 lbs.
• Ability to travel to other CMC locations.