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Position/Title: BTR Community Manager

Reports to: Regional Manager

Start Date: Immediately

Location: Savannah, GA

The LMS team is made up of neighbors serving neighbors. We are here to transform housing to enrich the lives of all our neighbors by creating community and value. LMS does this by being transparent, collaborating, innovating, and maintaining integrity. These principles guide our actions daily. Great people are key to great success. A career should be satisfying and lasting, not just a job. Join us to build a rewarding career in real estate.

Responsibilities Include:

• Schedule, supervise, and direct daily onsite staff activities, including service requests, make-ready priorities, and renovations or construction projects.
• Manage staff schedules, control overtime, and conduct weekly staff meetings.
• Ensure fiscal budget compliance, prepare budgets, and oversee annual property inspections.
• Participate in owner operations/financial review calls and site visits as needed.
• Inspect the property daily to ensure quality presentation.
• Maintain resident relationships, handle complaints, and resolve service and lease issues.
• Develop outreach marketing and communication plans for the property.
• Show and lease apartments, respond to inquiries, and conduct market surveys.
• Implement resident retention programs.
• Supervise operations, profitability, quality service, marketing, and resident relations to protect the owner’s investment.
• Train, motivate, and empower staff to achieve goals.
• Have extensive knowledge and experience in managing multifamily properties, especially renovations.
• Possess industry designations (ARM, CAM, etc.), understanding of Fair Housing laws, financial management, effective communication, safety awareness, attention to detail, ability to multitask, work under pressure, and lead a team.
• Partner effectively with supervisors and support staff (HR, Accounting, IT).

Experience, Skills & Requirements:

• High school diploma or GED required.
• Two years of college or related business experience is a plus.
• Previous employment with a property management company as a Community Manager with satisfactory evaluations and at least one year of experience.
• Knowledge of Microsoft Office and Yardi Voyager preferred.
• Ability to perform physical tasks, including walking the property, stairs, and apartment showings.
• Effective communication skills with residents, staff, and vendors.
• Ability to lift at least 60 lbs. for tasks like moving supplies and furniture.

About the Organization:

LMS is a vertically integrated multifamily real estate firm involved in acquisition, development, construction, and management. With over 20 years in the Southeast, managing over $1.5 billion in assets and more than $150 million in projects, our mission is to Create Community and Create Value through innovation and integrity, providing value to investors and meaningful community impact.