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The Boca Raton Library provides outstanding library services, resources, and programs that meet the educational, recreational, cultural, and informational needs of the City of Boca Raton. Technology & Digital Services includes operations across four service centers – the Spanish River Library, the Downtown Library, Mobile Library Services, and the Digital Library.

Under the direction of the Manager of Library Services, the Librarian III - Technology & Digital Services, provides strategic direction for library operations and patron experience, and is responsible for the effective administration and operation of major service centers in the library. The Librarian III provides library service direction and input with the intent to enhance the lives and experiences of those living, working, playing, and learning in Boca Raton.

Supervises professional personnel, paraprofessional personnel, and volunteers.

• Provides strategic direction for the BRPL for library technology and software, cataloging, digital services, and technology instruction, including oversight of all aspects of the Integrated Library Systems (ILS), the library website, and mobile access.
• Oversees the hiring, orientation, training, supervision, scheduling, professional development, and regular evaluation of all Technology and Digital Services professional personnel, paraprofessional personnel; oversees the selection, orientation, training, supervision and scheduling of Technology and Digital Services volunteer or intern personnel; oversees library technology and software training for library personnel.
• Plans, prepares and oversees the administration of the Technology and Digital Services portion of the BRPL's yearly City budget; seeks grants in collaboration with City Departments to meet defined technology and digital service needs; proposes funding opportunities to BRPL Friends group as appropriate; manages all technology grants or related funds received; manages printer and other technology revenues according to City policies.
• Prepares, analyzes, and reports monthly statistics to the Library Manager; prepares, analyzes and reports regional, state and federal statistics; provides trend analysis to Library Manager, staff and stakeholders; uses statistics, assessment and survey information to improve operations and maximize library service effectiveness; assists with special projects and committees related to strategic goals.
• Schedules, completes and reports assessments, surveys, and evaluations of Technology and Digital Services operations to ensure that technology, cataloging, and digital services goals are being met; presents findings in meetings with staff, stakeholders, and in a variety of settings as required.
• Researches, communicates and remains current on emerging and evolving public library trends in Technology and Digital Services to provide vision, strategic direction, and administrative leadership; participates in professional organizations and attends regional, state and national conferences, workshops, committees and meetings.
• Serves as the liaison between BRPL and the City of Boca Raton's Information Technology (IT) Department to enhance library technology and technology services, including Internet access, public computers, printers, and other peripherals.
• Maintains excellent relations with the Public by handling escalated customer complaints, customer feedback and customer suggestions; maintains excellent relations with the Recreation Services Department, City Departments, and BRPL stakeholders through regular communication, meetings and reporting.
• Responsible for all staff training related to essential library technology, cataloging, and digital services, including enforcing the Library Rules of Conduct.
• Develops and provides ongoing assessment of library policies and procedures related to technology & Digital Services, based on accessibility, privacy, and intellectual freedom principles, and according to laws guiding public libraries.
• Supports all other aspects of library service, including public services, programming, maintenance, and library administration.
• Enforces the Library's Rules of Conduct and serves as the Building Administrator in Charge; serves as the Manager of Library Services when required.
• Performs related tasks as required.

Knowledge of:

• Professional library principles, practices, methods, and techniques.
• Relevant literature, trends, and developments in the field of library services.
• Accounting principles, specifically pertaining to tracking of expenditures
• Grant proposal submission and fundraising processes

Skilled in:

• The use of computers and software applications to a high degree of proficiency
• Communication; expressing ideas effectively, in conversation, in writing, and during presentations. Demonstrating an excellent command of grammar and ability to write, edit, and proofread for accuracy.
• Administration and organization
• Research and a high degree of knowledge of information sources

Ability to:

• Serve the Public and interact with fellow employees with honesty, integrity, and respect.
• On occasion, work a flexible work schedule that includes weekdays, weekends, and evenings as needed.
• Plan, organize, direct, and evaluate the work of professional, paraprofessional, and/or clerical staff and volunteers within purview.
• Research and analyze strategy and management problems, and to make recommendations for their resolution.
• Interpret and explain library policies and objectives for community groups and the Public.
• Maintain administrative and fiscal records, prepare reports, and collect, interpret, and report statistics.
• Establish and maintain effective working relationships with patrons, co-workers, vendors, and City officials
• Tolerate occasional to moderate exposure to dust.
• Serve as back up to Library Manager, as needed.

• Master's degree in library and/or information science from a college or university accredited by the American Library Association required.
• Minimum of three (3) years' experience working in public libraries or in related field, and two years (2) years supervisory experience.

SPECIAL REQUIREMENTS:

• Possession of a valid State of Florida driver's license with no more than six (6) points within the last (3) year period.

POST OFFER PRE-EMPLOYMENT SCREENING REQUIREMENTS:

Final offer and employment are contingent upon successful completion of the following post-offer, pre-employment screening items:

• Criminal Background Check
• Employment Verification
• Motor Vehicles Report (MVR) Check

Schedule 40 hours per week, Monday - Friday 8:30 a.m. - 5:00 p.m.
Hours may change as required for emergencies or supervisory responsibilities. #J-18808-Ljbffr