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Advanced Audio/Video Installation Technician - Control4 Certified

Join to apply for the Advanced Audio/Video Installation Technician - Control4 Certified role at Phoenix Systems.

Job Description

Phoenix Systems is growing, and we are looking for an experienced Audio/Video installation technician with Control4 certification(s) to join our team. Candidates should be self-motivated, personable, and of good character, with a passion for custom electronics, installation, and providing world-class service to high-end clients.

Job Details

Type: Full-time

Start Date: Anticipated to be July 21, 2025

Responsibilities

• Perform service, installation, and activation of security systems, surround sound systems, system components, speakers, TV hangs, remote controls, shades, screens, advanced lighting controls, and systems requiring Control4 automation and programming.
• Communicate with customers to review work orders, answer questions professionally.
• Instruct and train customers on system functions and operation.
• Have in-depth knowledge of security systems operation, functions, and wiring requirements.
• Understand security systems Phoenix Systems installs and services (NX, SimonXTi, 2Gig, DSC, Qolsys, etc.).
• Handle after-hours emergency service calls (on a rotation basis).
• Create and edit Control4 IR Drivers.
• Install and program shades and screens.
• Terminate multimode fiber ends with appropriate tools.
• Calibrate advanced projectors and receivers for optimal video and sound.
• Resolve technical issues independently.
• Perform duties of Trim Tech II/III and A/V Security Technician II as needed.

Qualifications

• Minimum 3 years of experience with security/AV installations.
• Active Control4 Associate Installer & Automation Programmer certifications (SnapAV required).
• Active Control4 PCNA Certification (preferred).
• Certifications in Centralized Lighting and Lutron Lighting (preferred).
• Knowledge of cable types, networking setup, and ability to assess system design.
• Ability to work under pressure, meet deadlines, and provide excellent customer service.
• Must have or be willing to obtain necessary tools.
• Background check, drug screening, and MVR required.

Physical & Work Environment

• Regularly stand, walk, use hands, reach, stoop, kneel, talk, hear.
• Use step and extension ladders frequently.
• Lift up to 50 pounds regularly, occasional lifts up to 100 pounds.
• Work at active construction sites, exposed to temperature changes, dust, and moderate noise.

Benefits

• Paid Time Off starting from first week, holidays, 401(k) with match, health/dental/vision insurance, disability options, employee assistance, life insurance, employee discounts, free alarm monitoring, take-home vehicle, paid gas/maintenance, Monday-Friday daytime schedule, positive work culture.

Salary

Starting at $27.00/hour.