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Company Description
Marcel is the AI platform that connects more than 98,000 employees at Publicis Groupe— across geographies, agencies and capabilities. Marcel helps our employees learn, share, create, connect and grow more than ever before. Marcel connects employees to our culture, helps them master new skills, inspires them and tackles diversity and inclusion head on to help build a better world together. It’s a place where we come together every day to amplify each other as one global team. All of this employee engagement creates over 100 million data points that power our AI-enabled knowledge graph, making the experience even more relevant for employees. And for our clients, our knowledge graph makes Marcel one of the most powerful tools ever invented for finding exactly the right expertise, teams and knowledge that we need to win in the Platform World. Marcel is a strategic investment in our people and is aimed at being their personal growth engine in this hybrid world. This role is joining the dynamic Marcel team in helping build and evolve this product.

About Publicis Re:Sources:
Publicis Re:Sources is the backbone of Publicis Groupe, the world’s most valuable agency group. We are the only full-service, end-to-end shared service organization in the industry, enabling Groupe agencies to do what they do best: innovate and transform for their clients. Formed in 1998, we have grown to 5,000+ employees in over 66 countries, providing technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury, and risk management. We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation. Learn more at publicisresources.com.

Overview
Our mission at Marcel is to revolutionize what our people are capable of— enabling faster, effortless work, staying ahead of the curve, and fostering a creative culture. As the UX Copywriter, you’ll craft copy that leads with value, avoids complexity, and uses our voice to support the message, making interactions personal and rewarding.

Responsibilities

1. Craft concise, value-driven copy.
2. Create and refine UX copy, including interface text, microcopy, error messages, and notifications to enhance user experience and engagement.
3. Collaborate with design and product teams to ensure copy aligns with user needs and business goals.
4. Develop copy strategies that communicate complex concepts straightforwardly and user-friendly.
5. Iterate on copy based on user feedback.
6. Maintain a cohesive brand voice and tone across the platform.
7. Ensure consistency and clarity in language across components.
8. Advocate for user-centric design and content decisions.
9. Stay updated with industry trends to elevate UX writing quality.
10. Comply with all relevant legislation and company policies.
11. Own and deliver assigned tasks on time with attention to detail.
12. Engage actively with team members, identify improvements, and take initiative.
13. Prioritize user experience and participate in feedback loops.
14. Adapt quickly to shifting priorities and embrace ambiguity.

Qualifications

• 5+ years as a UX Writer or similar role, with a portfolio demonstrating experience.
• Highly proficient in English with excellent grammar and copywriting skills.
• Ability to write across product experiences, understanding user journeys and friction points.
• Strong bias for action in a fast-paced environment, with flexibility to pivot based on feedback.
• Bachelor's degree in English, Communications, or related field, or equivalent experience.

Good to Have Skills

• Experience creating/owning copy guidelines at scale.
• Familiarity with Figma.
• Experience writing for a global audience.

Attributes/Behaviours

• Empathy for users and team members.
• Proactive problem-solving skills.
• Attention to detail and high standards for quality.