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We Play to Win!

Big goals. Big achievements. Big impact.

ServiceMaster employs empowered and engaged teams, delivering growth in an ever-evolving world. Our goal is to double in size over the next few years, which means ambition and risk-taking are part of our daily life. If you are tired of the status quo and complacency, join our team to help franchisees dominate in their respective areas. You’ll be around other winners chasing big goals, guaranteed to bring out the best work of your career!

Job Summary

The Web Content Coordinator will directly support the Merry Maids network of franchises with on-page, local SEO, and content management. In this role, you will join our growing, experienced SEO team and translate SEO strategy into action. You will provide content and SEO support to local small business owners depending on organic search results to grow their business. The team operates as an internal agency with great opportunities to learn and take on additional responsibilities.

Schedule: This position is M-F with 2-3 days in office at our Lansing, MI location.

Essential Duties/Responsibilities

• Moderate content, photos, and videos submitted by our franchise network
• Ensure quality of content and alignment with the Merry Maids brand, voice, and core values
• Participate in training events with franchise contacts to help them better use our web tools
• Perform user acceptance testing for new site features
• Provide feedback and request changes to improve site performance
• Drive adoption of local SEO by collaborating with our Franchise Marketing and Business Development team
• Manage incoming requests for writing services and ensure timely completion

Required Knowledge/Skills/Abilities

• Experience with content management systems like Drupal or WordPress
• Desire to learn new skills and stay ahead of trends
• Strong written and oral communication skills
• Ability to coach, lead, and teach others in your area of expertise
• Detail-oriented with a focus on accuracy and quality
• Ability to manage multiple projects simultaneously
• Advanced experience with Microsoft Office Suite and report generation
• High commitment to the Merry Maids Core Values and Mission Statement

Compensation: $46K-$51K salary

Education and Experience

• Bachelor’s degree in marketing, advertising, or related field recommended but not required

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer

Working Conditions

• Work is performed in an office setting with no unusual hazards. Travel may be required.

Other Duties

This job description is not comprehensive and duties may change at any time with or without notice.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Marketing, Public Relations, and Writing/Editing

Industries

• Consumer Services