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Syracuse University is interested in candidates who have the communication skills and cross-cultural abilities to maximize their effectiveness with diverse groups of colleagues, students and community members. Women, military veterans, individuals with disabilities, and members of other traditionally underrepresented groups are encouraged to apply. Syracuse University is an equal opportunity employer, as well as a federal contractor required to take affirmative action on behalf of protected veterans.

Job # 041829

Department Code 20621-5444

Department SU Libraries

Job Title Student Success & Engagement Librarian

Location

Pay Range $60,500

Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

Staff Level 00

FLSA Status Exempt

Hours Standard University business hours
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.

Job Type Full-time

Unionized Position Code Not Applicable

Job Description

The Syracuse University Libraries invites applications for the Student Success and Engagement (SS&E) Librarian within our Learning and Academic Engagement (LAE) Department. The SS&E Librarian will contribute to the work of the department by serving as liaison to the University departments of Athletics, Retention and Student Success, and other departments within the Student Experience unit, and providing general reference, instructional, and outreach services. Reporting to the Head of the LAE Department, the SS&E Librarian will actively contribute to LAE department goals and serve on cross-unit teams that focus on Libraries-wide projects and initiatives as needed. The SS&E Librarian will work both independently and collaboratively with other LAE Librarians, Libraries’ colleagues, and campus partners to contribute to a shared vision of the Libraries’ role in student success.

Education and Experience

Required qualifications:

• MLIS (ALA-accredited) or equivalent combination of education and experience required.
• Experience providing user services in a library setting required.

Desired qualifications:

• Experience in planning, implementing or contributing to user engagement activities in an academic library setting.
• At least one year of experience providing user-facing services in an academic library setting.

Skills and Knowledge

Best combination of:

Ability to:

• Work collaboratively with faculty, students, professionals, and colleagues.
• Use reference tools, search interfaces, and reference interview techniques.
• Work cooperatively in a demanding and rapidly changing environment.

Demonstrated:

• Excellent organizational skills and demonstrated ability to navigate multiple projects and responsibilities at the same time.
• Leadership ability and commitment to continuous learning.
• Commitment to providing responsible and innovative services to a culturally and racially diverse campus.
• Strong interpersonal, communication and problem-solving skills.
• Commitment to inclusion, diversity, equity, and accessibility.
• Success in providing excellent public service to students, faculty and researchers.

Responsibilities

Liaison and outreach services

• Serve as liaison to the University departments of Athletics, Retention and Student Success, and other departments within the Student Experience unit.
• Collaborate with staff in liaison areas to develop and provide outreach services and programs to engage undergraduate students and promote Libraries resources and services.
• Work with other librarians in the Department of Learning and Academic Engagement to integrate input from liaison areas into user experience efforts.
• Assist with planning and implementing LAE department-coordinated events.

Instruction services:

• Participate in the Libraries’ undergraduate, introductory information literacy instruction program as a member of the Libraries’ Instruction Team.
• Provide information literacy and instructional services for liaison areas.

Reference and information services:

• Provide the full range of general and interdisciplinary reference services, both in-person and virtual, including local and consortial chat, email reference, and off-desk consultations.
• Model best practices for reference and customer service.
• Provide reference training and ongoing support to new staff and graduate student employees as needed.

Professional development and service:

• Participate in interdisciplinary library teams as assigned.
• Engage in activities that contribute to the advancement of the Libraries, the University, and the library profession.
• Maintain awareness of professional developments, issues, and practices through research and activities that increase one’s knowledge and abilities, and that positively impact one’s performance and service contributions.

Other duties as assigned.

Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

EEO Statement

Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs.

Commitment to a Respectful and Welcoming Community

Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences.