Crypto-Native UX Researcher (Remote - Jakarta, Indonesia)
Token Metrics - Beaverton, Oregon, us, 97078
Work at Token Metrics
Overview
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Overview
Crypto Jobs Remote Job Description
Crypto-Native UX Researcher
Employment:
Full-time Role Overview
Token Metrics is seeking a UX Researcher passionate about blockchain and crypto, who can deeply understand and improve the user experience for a diverse audience of crypto traders and investors. You’ll blend traditional UX research methods with blockchain data analytics to build intuitive products. Key Responsibilities
Conduct qualitative and quantitative user research (interviews, usability testing, surveys) to understand diverse crypto user needs. Analyze user interactions on platform and on-chain activities to find pain points and enhancement areas. Use blockchain analytics tools (e.g., Dune Analytics, Etherscan) to complement user data with on-chain behavior insights. Collaborate with designers to translate research findings into UX improvements for dashboards, prediction tools, and analytics. Develop user personas, journey maps, and wireframes to guide product teams. Stay updated on Web3 UX trends and advocate for best practices in crypto interfaces. Present research insights to stakeholders, aligning user needs with Token Metrics’ goals. Iterate product features based on user feedback, focusing on portfolio tracking, market signals, and AI-driven tools. Qualifications
3+ years in UX research or related fields, with a portfolio showing user-centered outcomes. Crypto-native: Hands-on experience with dApps, wallets (MetaMask, Trust Wallet), DeFi, or trading tools. On-chain experience with trading, staking, yield farming, governance, plus familiarity with blockchain analytics tools. Strong grasp of UX research methodologies and ability to apply them in crypto environments. Excellent communication skills to explain user insights and technical concepts clearly across teams. Why Join?
Work remotely with a global crypto-savvy team to build a trusted platform used by thousands. This is a chance to combine your UX skills with your passion for blockchain technology and directly impact the future of crypto investing.
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