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Library Services Associate, Circulation Lead

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Library Services Associate, Circulation Lead

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Position HighlightsThe Daniel F. Cracchiolo Law Library at the James E. Rogers College of Law is currently seeking a dedicated and service-oriented Library Services Associate, Circulation Lead to join our team.

Reporting to the Reference Librarian, Access Services Lead, the Circulation Lead provides excellent customer service at the Law Library circulation desk, working in a fast-paced environment for the purpose of supporting efforts to create an environment conducive for academic and scholarly endeavors at the Law School. The Circulation Lead assists customers with finding information, using library technology, reserving library spaces, and other circulation assistance that facilitates customer access to the collections of the University of Arizona Law Library. The Circulation Lead also coordinates the work of and provides direction to circulation student employees.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocation services, please click here.Duties & Responsibilities

Circulation Services Operations and Public Service

• Coordinates daily circulation desk operations, including staffing support, student supervision, responding to patron inquiries, checking materials in/out, troubleshooting patron account issues, and ensuring a welcoming and policy-compliant environment. Covers service desk during staff shortages and escalates complex issues to appropriate personnel.
  
  

Student Staff Coordination and Training

• Support in selection and recruitment and onboarding of student workers in collaboration with Access Services Librarian. Schedules shifts, requests Alma access, and oversees completion of required trainings (FERPA, safety, etc.). Trains students on desk procedures, equipment use, and communication expectations. Provides ongoing supervision and cross-training to support service continuity.
  
  

Systems, Equipment, and Resource Access Support

• Maintains circulation components of Alma, coordinates ILL workflows, and supports course reserves processing. Troubleshoots issues with library equipment (e.g., Meescan, kiosks, compact shelving) and collaborates with technology staff to resolve escalated problems. Assists with special access requests such as faculty document delivery and scanning coordination.
  
  

Data Management and Reporting

• Collects, tracks, and maintains circulation, ILL, and usage statistics (LibAnswers, LibCal, etc.). Enters data into spreadsheets and provides reports as requested (e.g., for ALLStAR or internal assessments). Monitors supply and equipment inventory and recommends purchases to support access services operations.
  
  

Procedures, Policies, and Collection Maintenance

• Enforces and supports the implementation of circulation-related policies, procedures, and training manuals. Assists with collection maintenance projects, including shelving organization, shifting, and monitoring material condition. Collaborates with other departments for material relocation projects and supports access services documentation.
  
  

Minimum Qualifications

• Bachelor's degree required.
• Minimum of 3 year of relevant experience, or equivalent combination of higher education and experience required.
  
  

Preferred QualificationsFLSANon-ExemptFull Time/Part TimeFull TimeNumber of Hours Worked per Week40Job FTE1.0Work CalendarFiscalJob CategoryLibrariesBenefits EligibleYes - Full BenefitsRate of Pay$22.77 - $28.46Compensation Typehourly rateGrade6Compensation GuidanceThe Rate of Pay Field represents the University of Arizona’s good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, key skills, and internal equity.

The Grade Range represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.Career Stream and LevelOC4Job FamilyLibrary ServicesJob FunctionLibrariesType of criminal background check required:Name-based criminal background check (non-security sensitive)Number of Vacancies1Target Hire Date6/2/2025Expected End DateContact Information for CandidatesJessica Ugstad, Associate Librarian

jugstad@arizona.edu

Open Date5/16/2025Open Until FilledYesDocuments Needed to ApplyResume and Cover LetterSpecial Instructions to ApplicantNotice of Availability of the Annual Security and Fire Safety ReportIn compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University’s campuses.Thesereports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures.

Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact@arizona.edu.

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