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Job Description

Established audio video (A/V) reseller/integration firm is seeking A/V commissioning and support staff to accommodate growth. Headquartered in Texas, Visionality is a leading supplier of audio/visual and video communications systems in the Southwest. The rapid growth of installed A/V systems drives exponential growth in the company, leading us to expand our post-sales technical staff with hard-working personnel. We offer a competitive base salary plus benefits to qualified applicants in a fast-paced, fun work environment.

Position Description:

The A/V Technician provides post-sales support for audio visual integration, configuration, and commissioning, as well as escalated support for established A/V systems.

This is an excellent opportunity for a seasoned Lead Installer with commissioning experience to grow their career!

The successful candidate will have experience in:

• Telephone and onsite support of established A/V systems.
• Configuration and commissioning of A/V systems ranging from single room setups to complex, multi-room, and advanced operation centers.
  • Extensive experience with Crestron programming/commissioning, Biamp/QSC DSP setup and commissioning, and go-live techniques for major vendor endpoints.
• AV over IP, HDBaseT, Dante, AVB, and other industry-standard transports.
• Installed conferencing (voice and video) systems, council chambers, and campus-wide systems.
• Wired and wireless microphone technologies, including permanent installation and commissioning.
• Project coordination, communication, and onsite close-out with project managers.
• Technical customer support experience.

Qualifications:

• Bachelor’s Degree preferred, with excellent written, verbal,, and presentation skills.
• Professional appearance and demeanor, representing the company to customers.
• Infocomm certification; CTS minimum, CTS-D/I a plus.
• Crestron certifications including DMC-E, DM-NVX, Crestron P201 or above.
• Biamp (TesiraForte), Shure (MXW and ISC), Dante (Audinate), and QSC (Q-Sys level 1) certifications.
• Experience with Cisco, Polycom, Lifesize, and other videoconferencing endpoints.
• Experience with Crestron, AMX, Extron, Kramer, and major vendor devices (Panasonic, NEC, Samsung, Da-Lite).
• Experience with CAD packages like Visio or Stardraw.
• Knowledge of terminating and maintaining AV connectors and cables (XLR, DVI, HDMI, 3.5mm, RCA, DB-9, etc.).
• Proficiency in Excel and other Microsoft Office products.
• Ability to work independently or in a team.
• Ability to meet strict deadlines.
• Willingness to travel 50-75%, mostly in-state or Oklahoma.
• Ability to pass background checks at various levels.

Salary is commensurate with education, experience, and certifications.

Company Description

Visionality is a leading provider of video communications and collaboration systems in the Southwest. With over thirty years of experience, we pride ourselves on delivering tailored audiovisual solutions that meet our customers' needs. We listen carefully to ensure proper custom solutions and promote ongoing services for product maintenance, emphasizing strong customer relationships beyond the initial sale.