Atlas Data Systems
Content Writer
Atlas Data Systems, Peapack, New Jersey, United States, 07997
Send us your resume
if you are exceptional and are interested in an opportunity to join a high-growth management consulting firm. If you can answer yes to the below, let's talk:
Do you want to work on global pharmaceutical company initiatives?
Interested in joining a firm that has an extensive client base of leading life sciences companies, most of which are Fortune 100?
Do you have project management experience in global commercial digital transformations at a Life Sciences company?
Work you will do:
The role of this position is to support an internal Help/Service Desk for a large Enterprise client. You will be instrumental in writing and identifying "How-To articles to support colleagues and contractors troubleshoot technical application and system issues. This role involves connecting with the internal "owners of those applications/systems, collecting the relevant information needed, and then crafting content that would be published in the service desk database.
Key Responsibilities:
Collaborate with internal application and system owners to gather necessary information for "How-To " articles.
Write clear, concise, and accurate technical documentation that will be added to the service desk knowledge base.
Assist in maintaining the content management system, ensuring information is up-to-date and accessible.
Participate in the development of training materials and guides for users based on the documentation created.
Facilitate communication between technical teams and non-technical users, ensuring effective troubleshooting and issue resolution.
Support the continuous improvement of the internal Help/Service Desk processes.
Role Summary:
This position requires strong writing and word processing skills, including intermediate knowledge of MS Office (Word, Excel, PowerPoint).
The ideal candidate should demonstrate the ability and willingness to collaborate with internal stakeholders, possess strong organizational and communication skills, and have experience in content management.
Experience working with management-level executives and familiarity with tools such as WordPress and O365 is preferred.
Qualifications:
Strong writing skills and experience in technical documentation.
Intermediate proficiency in MS Office (Word, Excel, PowerPoint).
Experience in content management; prior experience is a plus.
Strong organizational and communication skills.
Ability to collaborate effectively with team members and stakeholders.
Experience working with management-level executives is an advantage.
Preferred tools: WordPress, O365 (Word, Excel, PowerPoint).
Who you will be working for:
Atlas is a global strategic consulting firm, focused on the life sciences industry. Our services include Management Consulting, Managed Services and Agile Services. Global pharmaceutical companies and emerging players in the Life Sciences depend on over four hundred Atlas consultants to ensure they have the capabilities that will give them the ability to succeed.
Why join the Atlas A-team of Consultants:
Opportunity -
Atlas has deep life sciences industry roots and a reputation with our clients for having superior quality consultants
Meaningful Work -
You will be part of the solution to help clients accomplish their patient first missions
Culture -
We are proactive, highly accountable, and high touch
Solid -
We have been delivering exceptional consulting talent for over 23 years
Depth & Breadth of Collaborative Client Relationships
They depend on us to design strategic teams, which can produce and drive outcomes
We are experts
at Project Management, Portfolio Operations, Agile Services, Change Management and Talent/Organizational Design
Benefits:
Opportunity for a consulting career average tenure of our consultants is over 2.5 years, with many here for over 7
A-team of support behind you
We are all about making you successful
Mutual trust
We build mutual trust and encourage respect and cooperation among team members
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, genetics, disability, age, or veteran status. We value diversity and inclusion in our workplace and are committed to creating an environment where everyone has an equal opportunity to succeed.
if you are exceptional and are interested in an opportunity to join a high-growth management consulting firm. If you can answer yes to the below, let's talk:
Do you want to work on global pharmaceutical company initiatives?
Interested in joining a firm that has an extensive client base of leading life sciences companies, most of which are Fortune 100?
Do you have project management experience in global commercial digital transformations at a Life Sciences company?
Work you will do:
The role of this position is to support an internal Help/Service Desk for a large Enterprise client. You will be instrumental in writing and identifying "How-To articles to support colleagues and contractors troubleshoot technical application and system issues. This role involves connecting with the internal "owners of those applications/systems, collecting the relevant information needed, and then crafting content that would be published in the service desk database.
Key Responsibilities:
Collaborate with internal application and system owners to gather necessary information for "How-To " articles.
Write clear, concise, and accurate technical documentation that will be added to the service desk knowledge base.
Assist in maintaining the content management system, ensuring information is up-to-date and accessible.
Participate in the development of training materials and guides for users based on the documentation created.
Facilitate communication between technical teams and non-technical users, ensuring effective troubleshooting and issue resolution.
Support the continuous improvement of the internal Help/Service Desk processes.
Role Summary:
This position requires strong writing and word processing skills, including intermediate knowledge of MS Office (Word, Excel, PowerPoint).
The ideal candidate should demonstrate the ability and willingness to collaborate with internal stakeholders, possess strong organizational and communication skills, and have experience in content management.
Experience working with management-level executives and familiarity with tools such as WordPress and O365 is preferred.
Qualifications:
Strong writing skills and experience in technical documentation.
Intermediate proficiency in MS Office (Word, Excel, PowerPoint).
Experience in content management; prior experience is a plus.
Strong organizational and communication skills.
Ability to collaborate effectively with team members and stakeholders.
Experience working with management-level executives is an advantage.
Preferred tools: WordPress, O365 (Word, Excel, PowerPoint).
Who you will be working for:
Atlas is a global strategic consulting firm, focused on the life sciences industry. Our services include Management Consulting, Managed Services and Agile Services. Global pharmaceutical companies and emerging players in the Life Sciences depend on over four hundred Atlas consultants to ensure they have the capabilities that will give them the ability to succeed.
Why join the Atlas A-team of Consultants:
Opportunity -
Atlas has deep life sciences industry roots and a reputation with our clients for having superior quality consultants
Meaningful Work -
You will be part of the solution to help clients accomplish their patient first missions
Culture -
We are proactive, highly accountable, and high touch
Solid -
We have been delivering exceptional consulting talent for over 23 years
Depth & Breadth of Collaborative Client Relationships
They depend on us to design strategic teams, which can produce and drive outcomes
We are experts
at Project Management, Portfolio Operations, Agile Services, Change Management and Talent/Organizational Design
Benefits:
Opportunity for a consulting career average tenure of our consultants is over 2.5 years, with many here for over 7
A-team of support behind you
We are all about making you successful
Mutual trust
We build mutual trust and encourage respect and cooperation among team members
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, genetics, disability, age, or veteran status. We value diversity and inclusion in our workplace and are committed to creating an environment where everyone has an equal opportunity to succeed.