Logo
RPG

Collision Center Service Writer

RPG, Raleigh, North Carolina, United States, 27601


Position: Collision Center Service WriterOur client is seeking a skilled Collision Center Service Writer to provide exceptional customer service and streamline operations in our bustling collision center. If you're passionate about delivering top-notch service in a fast-paced environment, we want to hear from you.Responsibilities:Greet customers and assess their collision repair needsDocument vehicle damage and prepare accurate repair estimatesCoordinate with technicians to ensure timely completion of repairsCommunicate with insurance companies to facilitate claims processingKeep customers informed about the status of their repairsResolve any customer concerns or issues promptly and professionallyQualifications:2 years experience as a service writer, preferably in the automotive collision industryStrong communication and interpersonal skillsAbility to multitask and prioritize in a busy environmentProficiency with computer software and basic math skillsKnowledge of collision repair processes and insurance procedures is a plusBenefits:Competitive compensation: $25 - $30 per hourHealth, dental, and vision insurancePaid time off and holidaysRetirement savings plan with company matchOngoing training and development opportunities