LiveIntent
Manager, Publisher Development (Technical Operations)
LiveIntent, New York, New York, us, 10261
About the job:
The
Manager, Publisher Development
oversees the Publisher Development Specialists ("PDS'") on a day-to-day basis; responsible for the training, education, and daily tasks of the team. The Manager, Publisher Development will also work closely with the Revenue Organization and other interconnected departments with all publisher related questions or processes. This individual needs to have strong leadership and organizational skills, a customer-service driven mindset, be able to adapt their knowledge to the LiveIntent technology & product suite, and ensure that their direct reports understand the team's objectives and work together to achieve it.
Responsibilities:Manage a team of Publisher Development Specialists on a daily basis and responsible for their training, education, and development within the teamAct as a highly regarded technical resource for Publisher Development, Sales, and Customer Success teams; assisting Revenue teams in selling LiveIntent products with technical and customer support expertiseWork with the other members of leadership across Revenue teams in finding ways to continuously improve internal and external operations for our clients and internal teamsMaintaining and updating all Publisher Development Team SOPs (Standard Operating Procedures)Assist Customer Success with any customer support requests that fall in between the RevOrg, Product Marketing, and Business IntelligenceEducate both internal and external teams on our product features and benefitsQualifications:
Preferred minimum of 1 year experience working in Digital Media, AdTech or Marketing TechnologyA minimum of 2 years of management experienceStrong communication skills with the ability to collaborate with key stakeholders internally and externallyProficiency in Excel, HTML and the MS Office suiteData-Driven individual with excellent organizational skills and the ability to manage multiple projects simultaneouslyAt LiveIntent, we've introduced a hybrid workplace model to be present with one another, share learnings and collaborate through in-office partnerships. Our office is located at One World Trade Center, with easy transportation access and incredible NYC skyline views. For this role, you'll need to join us in the office 3 days per week (Tuesday, Wednesday & Thursday) but not every week is needed, you'll also get at least one "Work from Anywhere" week each month to enjoy some flexibility.
We support employee health and wellness by providing:
Comprehensive medical, dental, and vision coverage through two different providers with many plans being offered with 100% premium coverage for individuals and families, along with access to our 24/7 telemedicine provider Eden HealthFlexible PTO - We believe that time off to rest and recharge is important to all our employees and benefits everyoneSummer Fridays - Early dismissal to kick off your weekendAccess to BetterUp Care which focuses on the importance of mental fitness by providing confidential coaching and support to help build resilience and sustain well-being as we all navigate the ups and downs of work and lifeMonthly wellness expense to use towards gym membership, subscription plan, fitness classes, or personal wellnessWFH expense reimbursement to ensure you are set up for success12 weeks of 100% paid parental leave from day one of employment for the birth or adoption of a childAccess to Alma and our Employee Assistance Program which offers confidential assessments, short-term counseling, referrals, and follow-up services to employeesVoluntary benefits such as Critical Illness, Accident and Hospital Indemnity Insurance, Pet Insurance and Identity & Fraud Protection401k programWe foster belonging, inclusion, and diversity (BID) to help you live your best work life with a common goal of creating a safe space for each other, spreading education, awareness, discussion, and supporting people throughout LiveIntent + beyond through:
Mid-year and annual performance and compensation review processBID Framework which includes a diverse group of panel leaders, advocates, culture squad members, DEI Executive Committee, and six employee-led resource groups: Asian Alliance at LiveIntent, BlackIntent, Juntos, Parents of LiveIntent, PrideIntent, & Women with IntentEducational SessionsWeekly and quarterly employee engagement activities
About LiveIntent:
LiveIntent, one of the world's largest people-based marketing platforms, connects 2,500 publishing and advertising brands with over 250 MM verified people every month across all types of media. With the anonymized email address at the center of its industry-leading identity graph, LiveIntent provides brands with solutions that help them monetize, acquire, and retain real people, even where cookies don't work. LiveIntent enriches a brand's data, making it possible for them to deepen their understanding of their audiences, and more effectively market to people wherever they are present and paying attention. LiveIntent has offices located in New York, Berlin, and Copenhagen
Instilling diversity, a sense of belonging, and empowerment into LiveIntent's culture, core values, and vision is core to our success. Our ERG framework and DEI Executive Committee gladly supports several communities such as the Asian Alliance at LiveIntent, BlackIntent, Juntos, Parents of LiveIntent, PrideIntent, & Women with Intent which provide individuals at the organization the chance to voice their opinions and feel heard in a space that is safe and welcoming.
LiveIntent is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, height, weight, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
The base salary for this position begins at $90,000 with a maximum salary opportunity of $110,000. When determining compensation for roles, we look at the qualifications needed for the position along with the mix of required and preferred skills/experiences, market data, and existing team equity. We rarely hire an individual into a position at the top of the salary band due to the belief that we are hiring people into roles that also challenge them to learn and grow. The band highlights that potential. We put an emphasis on growth and development through our performance and compensation reviews 2x a year in parallel with ongoing conversions with your manager throughout the year.
#LI-ND1 #LI-Hybrid
The
Manager, Publisher Development
oversees the Publisher Development Specialists ("PDS'") on a day-to-day basis; responsible for the training, education, and daily tasks of the team. The Manager, Publisher Development will also work closely with the Revenue Organization and other interconnected departments with all publisher related questions or processes. This individual needs to have strong leadership and organizational skills, a customer-service driven mindset, be able to adapt their knowledge to the LiveIntent technology & product suite, and ensure that their direct reports understand the team's objectives and work together to achieve it.
Responsibilities:Manage a team of Publisher Development Specialists on a daily basis and responsible for their training, education, and development within the teamAct as a highly regarded technical resource for Publisher Development, Sales, and Customer Success teams; assisting Revenue teams in selling LiveIntent products with technical and customer support expertiseWork with the other members of leadership across Revenue teams in finding ways to continuously improve internal and external operations for our clients and internal teamsMaintaining and updating all Publisher Development Team SOPs (Standard Operating Procedures)Assist Customer Success with any customer support requests that fall in between the RevOrg, Product Marketing, and Business IntelligenceEducate both internal and external teams on our product features and benefitsQualifications:
Preferred minimum of 1 year experience working in Digital Media, AdTech or Marketing TechnologyA minimum of 2 years of management experienceStrong communication skills with the ability to collaborate with key stakeholders internally and externallyProficiency in Excel, HTML and the MS Office suiteData-Driven individual with excellent organizational skills and the ability to manage multiple projects simultaneouslyAt LiveIntent, we've introduced a hybrid workplace model to be present with one another, share learnings and collaborate through in-office partnerships. Our office is located at One World Trade Center, with easy transportation access and incredible NYC skyline views. For this role, you'll need to join us in the office 3 days per week (Tuesday, Wednesday & Thursday) but not every week is needed, you'll also get at least one "Work from Anywhere" week each month to enjoy some flexibility.
We support employee health and wellness by providing:
Comprehensive medical, dental, and vision coverage through two different providers with many plans being offered with 100% premium coverage for individuals and families, along with access to our 24/7 telemedicine provider Eden HealthFlexible PTO - We believe that time off to rest and recharge is important to all our employees and benefits everyoneSummer Fridays - Early dismissal to kick off your weekendAccess to BetterUp Care which focuses on the importance of mental fitness by providing confidential coaching and support to help build resilience and sustain well-being as we all navigate the ups and downs of work and lifeMonthly wellness expense to use towards gym membership, subscription plan, fitness classes, or personal wellnessWFH expense reimbursement to ensure you are set up for success12 weeks of 100% paid parental leave from day one of employment for the birth or adoption of a childAccess to Alma and our Employee Assistance Program which offers confidential assessments, short-term counseling, referrals, and follow-up services to employeesVoluntary benefits such as Critical Illness, Accident and Hospital Indemnity Insurance, Pet Insurance and Identity & Fraud Protection401k programWe foster belonging, inclusion, and diversity (BID) to help you live your best work life with a common goal of creating a safe space for each other, spreading education, awareness, discussion, and supporting people throughout LiveIntent + beyond through:
Mid-year and annual performance and compensation review processBID Framework which includes a diverse group of panel leaders, advocates, culture squad members, DEI Executive Committee, and six employee-led resource groups: Asian Alliance at LiveIntent, BlackIntent, Juntos, Parents of LiveIntent, PrideIntent, & Women with IntentEducational SessionsWeekly and quarterly employee engagement activities
About LiveIntent:
LiveIntent, one of the world's largest people-based marketing platforms, connects 2,500 publishing and advertising brands with over 250 MM verified people every month across all types of media. With the anonymized email address at the center of its industry-leading identity graph, LiveIntent provides brands with solutions that help them monetize, acquire, and retain real people, even where cookies don't work. LiveIntent enriches a brand's data, making it possible for them to deepen their understanding of their audiences, and more effectively market to people wherever they are present and paying attention. LiveIntent has offices located in New York, Berlin, and Copenhagen
Instilling diversity, a sense of belonging, and empowerment into LiveIntent's culture, core values, and vision is core to our success. Our ERG framework and DEI Executive Committee gladly supports several communities such as the Asian Alliance at LiveIntent, BlackIntent, Juntos, Parents of LiveIntent, PrideIntent, & Women with Intent which provide individuals at the organization the chance to voice their opinions and feel heard in a space that is safe and welcoming.
LiveIntent is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, height, weight, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
The base salary for this position begins at $90,000 with a maximum salary opportunity of $110,000. When determining compensation for roles, we look at the qualifications needed for the position along with the mix of required and preferred skills/experiences, market data, and existing team equity. We rarely hire an individual into a position at the top of the salary band due to the belief that we are hiring people into roles that also challenge them to learn and grow. The band highlights that potential. We put an emphasis on growth and development through our performance and compensation reviews 2x a year in parallel with ongoing conversions with your manager throughout the year.
#LI-ND1 #LI-Hybrid